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Crown Promenade Melbourne

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#23 of 158 Hotels in Melbourne
Certificate of Excellence
GreenLeadersSilver level
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Crown Promenade Melbourne
Crown Promenade Melbourne
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2,281 Reviews from our TripAdvisor Community

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Showing 2,189: English reviews
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Batemans Bay, Australia
Reviewed yesterday NEW

The staff were a pleasure to deal with. The room was great with plenty of space and clean. the conference venues were good even though it was confusing to fined them. The security guards were over zealous with us though for no reason which spoilt an other wise good conference

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Helpful?
Thank Marlene H
Melbourne
Reviewed 3 days ago NEWvia mobile

Nice hotel with great facilities and great location. Rooms are spacious and clean and have everything you need. Great view too. Impressive customer service from the front desk but the restaurant is very expensive for breakfast etc. Only downside really.

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Thank RateNReview
Harrogate, United Kingdom
Reviewed 3 days ago NEW

This is our second visit to this hotel. It is a great location for getting around Melbourne. Very helpful staff. The buffet breakfast is excellent, a wide choice of fresh and cooked food. The only issue is the bar called 'Tonic' which is very dark in the evenings. Easy access all under cover to the Casino and the other Crown...

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Helpful?
Thank Traveller_from_yorks
CrownHotelsGM, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for choosing to stay with us again, Traveller_from_yorks. It was wonderful to read you enjoyed the convenience of our location. As part of the Crown complex, guests have easy access to some of Melbourne's best restaurants, shops and entertainment venues, with the city centre just a short stroll over the Yarra River. I am glad you enjoyed the...

Reviewed 4 days ago NEW

Stayed here for three nights on an organised tour. The room we had was very spacious, clean and had everything you needed. The bathroom was very clean and had a huge shower. Had breakfast in the restaurant where the service was excellent and the food high quality. The location of the hotel means you only have a short walk to...

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Helpful?
Thank Louise R
CrownHotelsGM, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for your excellent review, Louise. I was delighted to read that you enjoyed your three nights at Crown Promenade Melbourne. We place a high importance on providing exceptional service, so it was pleasing to note that you found the team to be "friendly and helpful". High praise that I will ensure is shared with my staff. I was...

Margaret River, Western Australia
Reviewed 5 days ago NEWvia mobile

Really wonderful stay Bed was so comfortable did not want to get out! Upgraded on check in at a really reasonable price and had a spa room Immaculately clean Great resort feel everything you could possibly want on site Highly recommend

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Thank concepttraveller
Auckland Region, New Zealand
Reviewed 5 days ago NEWvia mobile

I stayed here for a few days. Great first impression with this hotel having a beautiful reception foyer. My room was spacious and had all the amenities. Guests have access to a well-spec'd gym and pool. Highly recommended

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Thank nzrckstr
CrownHotelsGM, General Manager at Crown Promenade Melbourne, responded to this review

​Dear nzrckstr, Thank you for your review of Crown Promenade Melbourne. I was glad to hear that you enjoyed your stay and found your guest room spacious and the hotel amenities pleasing. Thank you again for your review. We do look forward to welcoming you back in the near future. Sincerely, Greg Moore General Manager Crown Promenade Melbourne

Norwich, United Kingdom
Reviewed 5 days ago NEWvia mobile

Stayed here for three nights at the start of a tour of eastern Australia. What a lovely hotel greeted by very welcoming staff and the room was perfect. Not a great view from our room but loved Melbourne. Didn't get a chance to use pool or gym. Very comfortable bed and we did use room service which was very prompt.

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Helpful?
Thank Gemima17
CrownHotelsGM, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for your review, Gemima17. I am delighted to learn that you enjoyed your stay at Crown Promenade and was particularly p​leased to read your feedback regarding our staff. We place a high importance on providing exceptional guest service and will be sure to share your compliments with the team. I hope to welcome you back on your next...

Perth, Australia
Reviewed 1 week ago NEWvia mobile

Recently stayed here for a Work sales conference which was held in the Hotel. From checking in to checking out the service was excellent. My room was well appointed, clean and the bathroom shower was huge. Bed was very comfy and the pillows excellent. Had breakfast in the Mesh restaurant which again was very good. There is even a Barista...

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Thank Aussies10
CrownHotelsGM, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for your five-star review, Aussies10. I was pleased to hear that your stay was excellent and appreciate your comments regarding your "well appointed and clean room", comfy bed and pillows and our team. We hope to welcome you back to Crown Promenade Melbourne soon. Sincerely, Greg Moore General Manager Crown Promenade Melbourne

Royston, United Kingdom
Reviewed 1 week ago NEWvia mobile

Situated near the Southbank area of Melbourne, the Crown Promenade is near to this lively area and also the Southern side of the city and in particular Flinders Station. Hotel is to a very high standard with in particular free wifi. Comfortable bed, hot roomy shower, hot drink equipment and all the other things to make a really comfortable stay.

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Thank Peter H
New York City, New York
Reviewed 1 week ago

We had a 4 night stay here during a 2 week visit in Oz. The hotel itself is part of a large complex of high end shops, restaurants, the river walk and casino. Our room was large, clean, the bed was quite comfortable and had extra pillows. Shower had good pressure, amenities in bath were ample as were towels. An...

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Helpful?
Thank Robert S
CrownHotelsGM, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for your review, Robert S. I am so pleased that you chose to stay with us on your Melbourne visit and found your room to be large and clean and the location within the Crown complex convenient. We are privileged to have such a wide range of restaurants and facilities at our doorstep. We hope to welcome you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade. ... more   less 

Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne > Southbank
Price Range: €152 - €384 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Promenade Melbourne 4*
Number of rooms: 465
Reservation Options:
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Also Known As:
Hotel Crown Promenade
Hotel Style:
#5 Green Hotel in Melbourne
#7 Spa Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#20 Family Hotel in Melbourne
#22 Business Hotel in Melbourne
#22 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Crown Promenade Melbourne staff and other travellers.
25 questions
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Singapore
7 months ago
Adelaide, Australia
4 months ago
10 months ago

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Questions? Get answers from Crown Promenade Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are very spacious”
 of 5 bubbles louiserN9740QK, 20 Mar 2017 | Read review
“Any high floor above 12 on the city side will probably give you a nice city view”
  • Level 16
 of 5 bubbles MarisaH237, 16 Mar 2017 | Read review
“Higher floor rooms will have good view”
 of 5 bubbles MeherK2016, 13 Mar 2017 | Read review
“Sign up to the Signature Club prior at Crown and get upgraded to a higher room.”
 of 5 bubbles OJJoey81, 12 Mar 2017 | Read review
“stay on top floors.”
 of 5 bubbles fionaa566, 11 Mar 2017 | Read review
5 of 5