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Mercure Melbourne Therry Street

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Mercure Melbourne Therry Street
Mercure Melbourne Therry Street
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369 Reviews from our TripAdvisor Community

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Showing 347: English reviews
Melbourne
Reviewed 6 days ago NEW

I must be honest, I had heard from other Accor members that this place can be quite noisy, even though the construction in the area has been finished for a while. we were on the 12th floor and had the best nights sleep in ages. Room was excellent, mini kitchen great, bathroom decent size. The only "complaint" is that there...

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Helpful?
Thank TheSlothMelbourne
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear TheSlothMelbourne, Thank you for your fantastic review. Great to see you enjoyed the room. We currently have our compendium on the TV but we will certainly look at adding a paper-based copy for the convenience of our guests. I will be sure to share your kind words about our team and we'll look forward to welcoming you back in...

London
Reviewed 3 weeks ago

We stayed 2 nights having chosen this hotel because I am an Accor member and with a then available special deal, together with another deal available through my credit card, I was able to get a very competitive price that on the face of it meant I was doing very well, getting a good located hotel with reasonably good reviews...

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Helpful?
Thank Journeymen2
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear Journeymen2, Thank you for your feedback and I was disappointed to hear about your poor experience at the hotel. I will certainly be following up the cleanliness issues that were brought up with our team as it is not a standard that we uphold. I will also be checking with our Restaurant team to reevaluate our breakfast offerring. Thank...

Sydney, Australia
Reviewed 3 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Sugianto K
MercureTherryStreet, Director of Sales at Mercure Melbourne Therry Street, responded to this review

Singapore, Singapore
Reviewed 4 weeks ago

Check-in was fairly simple, although the room was not ready when I arrived, I was more than happy to roam at Queen Victoria Market. Our bags were held at the lobby locker room and after an hour or so, we were able to check in. The room sleeps two, equipped with a small kitchenette for simple cooking in the room....

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Helpful?
Thank Florina89
MercureTherryStreet, Director of Sales at Mercure Melbourne Therry Street, responded to this review

Hello Florina89, Thank you very much for your review, it's very much appreciated. I do apologise about the issue that arose during your stay in regards to the towels that were in the room and I have passed this feedback onto the housekeeping team to ensure that this does not happen again. We look forward to welcoming you back in...

Christchurch, New Zealand
Reviewed 4 weeks ago

I stay at Mercure Therry Street on my regular trips to Melbourne because it's location suits my needs especially as it is opposite the Queen Victoria Market, it is clean and comfortable, the staff are friendly and obliging, WiFi is free, the room has a small kitchen and the shower is superb!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Delphilavender
MercureTherryStreet, Director of Sales at Mercure Melbourne Therry Street, responded to this review

Hello Delphilavender, Thank you very much for your kind words for our hotel. It's definitely a great location for all the nearby attractions. I have also passed your kind words onto our staff and we look forward to welcoming you back on your next visit. Kind Regards, Rhys Dunn

Maryborough, Australia
Reviewed 4 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank adrian686
MercureTherryStreet, Director of Sales at Mercure Melbourne Therry Street, responded to this review

Gold Coast, Australia
Reviewed 16 December 2016

We stayed here due to great price and location to the city. We had a problem with our door lock and we were locked out of our room at midnight, this was very inconvenient. They had to call a locksmith to open our door. We then had to swap rooms to the room next to ours which was annoying as...

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Helpful?
Thank _kaykay_2301
Sydney, Australia
Reviewed 15 December 2016

The location was good with plenty of local restaurants and close to the university. But we expected more from this hotel being a Mercure. Cheap iron without steam, cheap ironing board, mould in the grout in the shower.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Conni C
MercureTherryStreet, Director of Sales at Mercure Melbourne Therry Street, responded to this review

Hi Conni C, Thank you for your review. I''m disappointed to hear that the hotel was not up to standards. I'd like to invite you to please get in touch further to discuss your experience by emailing us at sales@mercuretherrystreet.com.au Rhys Dunn Revenue And Sales Manager

Tanjung, Kalimantan Selatan, Indonesia
Reviewed 15 December 2016 via mobile

This is not a honeymoon type hotel, but good enough for sightseeing in Melbourne since it's located in the CBD area, at the end of CBD actually but free tram just 2 minutes away so very convenient to go anywhere. The hotel entrance is very small, the reception is small too, don't expect any lobby just little bench that only...

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Helpful?
Thank Mrs M
MercureTherryStreet, Director of Sales at Mercure Melbourne Therry Street, responded to this review

Hi TenryAriny, Thanks for the great review! We're definitely in the central sightseeing area close to the Free Tram zone which makes us accessible to Melbourne. It's also great to hear that you we're happy with the size of the room as the facilities provided throughout the hotel. I'll definitely pass on your comments in regards to the Lobby. Thank...

JOHOR BAHRU
Reviewed 12 December 2016

Actually we had quite a good impression on this hotel as it belongs to Accor Group. While doing the booking, we took into consideration of the locality and convenience it provides as it is near to Queen Victoria Market and also the tram stations. Upon checking in, we were quite disappointed with the hotel. The staffs are not so friendly,...

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Helpful?
Thank HPLIM
MercureTherryStreet, Director of Sales at Mercure Melbourne Therry Street, responded to this review

Hi HPLIM, Thank you for you review. I appreciate your kind words about the location of the hotel, We do get a lot of positive reviews of the area and that we are so close to many central locations such as the Markets and the Free Tram Zone. Thank you for your comments, I shall bring these on board and...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Mercure Melbourne Therry Street features 80 fully refurbished non-smoking hotel rooms with kitchenettes. Our rooms start on the 9th floor and have amazing views of the Melbourne CBD and shopping district. Situated opposite the iconic Queen Victoria Markets and within an easy walk of Melbournes shopping & entertainment district, our guests will never be short of something to do or see. Never be disconnected with Free WiFi for all guests! ... more   less 

Additional Information about Mercure Melbourne Therry Street

Address: 43 Therry St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: €81 - €191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Melbourne Therry Street 4*
Number of rooms: 80
Reservation Options:
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Hotel Style:
#86 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Melbourne Therry Street staff and other travellers.
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Questions? Get answers from Mercure Melbourne Therry Street staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would assume that most rooms would be fine, given the layout of the place and also double glazing which removes any noise issues.”
 of 5 bubbles TheSlothMelbourne, 16 Jan 2017 | Read review
“get a higher room with views of the cricket staduim”
 of 5 bubbles hennaeel, 2 Dec 2016 | Read review
“Ask for quiet room, higher up. Sometimes big groups check in and it can be noisy”
 of 5 bubbles marienkaefer79, 26 Nov 2016 | Read review
“Ask for a Privilege Room - the view may be better”
 of 5 bubbles TempleofPeace, 11 Nov 2016 | Read review
“Ninth floor is quiet”
 of 5 bubbles 628m_nicam, 31 Oct 2016 | Read review
5 of 5
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