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Mercure Melbourne Albert Park

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Traveller (161)
Room & Suite (165)
Dining (22)
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Overview
  • Excellent24%
  • Very good43%
  • Average20%
  • Poor9%
  • Terrible4%
Travellers talk about
“st kilda”(50 reviews)
“queens road”(7 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
11 Jun12 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (729)
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1 - 5 of 701 reviews
Reviewed 2 days ago

Booked through Travelzoo there was obvious miscommunication between Hotel as we had late checkout 1pm but had a concierge on our door at 12 asking when we were leaving. Had to ask for complementary wine too.

Review collected in partnership with Accorhotels.com
Thank Kathy G
Reviewed 3 days ago via mobile

The location is great, Albert Park is across the road and a great place for a walk, run or bike ride. The gym in the hotel is pretty good, but the spa wasn’t working 50% of the time. The coffee shop had one great barrister...More

Thank David B
Response from PullmanMercureAP, Guest Relations Manager at Mercure Melbourne Albert ParkResponded 3 days ago

Good afternoon David, I would like to say thank you for your feedback & for highlighting both the good / not so good, this will definitely assist us in improving both our service & the products that we offer to our guests. I'll be discussing...More

Reviewed 3 days ago

My niece, her five year old daughter and myself stayed for two nights at a weekend. I had inadvertently booked wrong dates but an email to Mercure Reservations quickly corrected this for which I was very grateful as it was a prepaid package. I had...More

Review collected in partnership with Accorhotels.com
Thank Alida J
Response from PullmanMercureAP, Guest Relations Manager at Mercure Melbourne Albert ParkResponded 3 days ago

Hello Alida, Thank you for such amazing feedback & for highlighting our wonderful team, I will make sure that your feedback is shared & will personally thank Ciara for the check-in experience that she provided. Thank you again & we look forward to seeing you...More

Reviewed 1 week ago via mobile

Stayed here through Travelzoo deal. We were informed at check in that we were only allowed one exit for free parking, which meant we needed to alter arrangements for our evening out. Was advised to catch a tram or take a taxi and save our...More

1  Thank Lyn F
Response from PullmanMercureAP, Guest Relations Manager at Mercure Melbourne Albert ParkResponded 1 week ago

Hello Lyn, Thank you for feedback regarding your recent stay, we are disappointed to hear that your bed was uncomfortable as our usual feedback is that our guests slept well. If it maybe possible to know the room number that would be great so we...More

Reviewed 2 weeks ago

I had 2 nights here on separate occasions. It is located opposite Albert park, although there is not much else in the area. The rooms are a bit dated & worn, but for the price paid it was good value. The rooms are of a...More

Thank souths70
Response from PullmanMercureAP, Guest Relations Manager at Mercure Melbourne Albert ParkResponded 1 week ago

Hello souths70, We do appreciate hearing from our guests & we're pleased that when you are in this particular area in Melbourne we'll see you again. Thank you, David Blaxley Rooms Division Manager

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Room Service
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$66 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Best Value Hotel in Melbourne
#65 Business Hotel in Melbourne
#99 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$66 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Best Value Hotel in Melbourne
#65 Business Hotel in Melbourne
#99 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
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Traveller (161)
Room & Suite (165)
Dining (22)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
MeghaChaddah
25 March 2017|
Answer
Response from PullmanMercureAP | Property representative |
Hi MeghaChaddah, If you visit the website for Blue Bird Shuttle you can view the pricing. You can either book through the website or contact out Concierge at the hotel. Kind regards, Mr Llewellyn Wyeth General Manager
0
Votes
MeghaChaddah
22 March 2017|
AnswerShow all 3 answers
Response from PullmanMercureAP | Property representative |
Dear MeghaChaddah, Thank you kindly for your question about Mercure Melbourne Albert Park. I assume you are looking for travel options from Melbourne Airport? If so, there are a various range of options: Taxi... More
1
Vote
716luke
21 December 2016|
AnswerShow all 4 answers
Response from PullmanMercureAP | Property representative |
Dear 716luke, Yes we certainly offer 24 hour room service! Kind regards, Mr Llewellyn Wyeth General Manager
1
Vote
Room Tips
"Check room before unpacking"
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"Lakeside view is best"
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"Choose room on upper levels"
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"Room with the view of Albert park and Lake very good"
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