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Mercure Melbourne Albert Park

About
Location
Cleanliness
Service
Value
Mercure Melbourne Albert Park is located opposite Albert Park Lake, just minutes from Melbourne’s CBD and St Kilda’s beaches. The hotel offers 209 spacious guest rooms featuring LCD TV's, on demand movies, satellite television and internet access, in-room safe, iron and ironing board, mini-bar as well as tea & coffee making facilities. The hotel also features a gymnasium, indoor pool, spa and sauna as well as three dining outlets.
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Property amenities
Wheelchair Access
Restaurant
Bar/Lounge
Paid Wifi
Paid Internet
Fitness Centre with Gym / Workout Room
Pool
Room Service
Spa
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Babysitting
Non-Smoking Hotel
Heated pool
Indoor pool
Public Wifi
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Good to know
HOTEL STYLE
Lake View
Park View
HOTEL CLASS
Reviews (780)
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750 results
Traveller rating
187
299
154
73
37
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LanguageEnglish
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187
299
154
73
37
Show reviews that mention
All reviews windows restaurant st kilda queens road accor member room upgrade buffet breakfast chapel street pool and gym bed was comfortable public transport enjoyable stay tram stop city concierge foyer checkin convenience
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1 - 5 of 750 reviews
Reviewed 3 days ago

Dont’ stay there! You couldn’t pay me to return. I stayed in the Mercure Albert Park in October for one night. As other reviewers have mentioned, the room was very tired and had not been maintained. I ordered room service and the dish was inedible...More

Date of stay: October 2018
Thank Ruth M
Response from PullmanMercureAP, Guest Relations Manager at Mercure Melbourne Albert ParkResponded 2 days ago

Hello Ruth, This is incredibly concerning, our sincere apologies. If it is possible for you to contact me directly I'll address the issues raised. Kind regards, David Blaxley Hotel Operations Manager david.blaxley@accor.com

Reviewed 1 week ago via mobile

The Mercure Albert Park, is a most rewarding place to stay. Overnight trips as a member of the Accor rewards upgrades make the weekly trip to town comfortable. The hotel is always clean, staff are fantastic, beer is cold and dining enjoyable. Whilst not the...More

Date of stay: December 2018
Thank mitchsgardens
Response from PullmanMercureAP, Guest Relations Manager at Mercure Melbourne Albert ParkResponded 1 week ago

Good morning Mitch, We'd like to thank you for a great 5* review, we look forward to seeing you again in the near future. Kind regards, David Blaxley Hotel Operations Manager

Reviewed 2 weeks ago via mobile

Stayed at Mercure Albert park with my family. The hotel lobby which is shared with Pullman hotel is quite majestic. The service we received were outstanding. The rooms of the hotel are quite dated. Due to low ceiling, the hallways and rooms feel a bit...More

Date of stay: November 2018
Thank blokedalloy
Response from PullmanMercureAP, Guest Relations Manager at Mercure Melbourne Albert ParkResponded 2 weeks ago

Good afternoon blokedalloy,, We're very pleased to hear that you have enjoyed your time whilst in Melbourne, I'll be passing on your breakfast comments / Housekeeping comments to our teams as this is a great way to end the week. Kind regards, David Blaxley Hotel...More

Reviewed 3 weeks ago via mobile

Excellent hotel located on Queens road across the road from Albert Park and close to St Kilda. The rooms are comfortable clean and well appointed. All the staff are friendly and attentive. There is an excellent restaurant on site called Windows serving breakfast and dinner....More

Date of stay: November 2018
Thank robertrA9626OM
Response from PullmanMercureAP, Guest Relations Manager at Mercure Melbourne Albert ParkResponded 2 weeks ago

Hello Robert, Wonderful to hear that you have thoroughly enjoyed your time with us, we do hope to see you again soon. Kind regards, David Blaxley Hotel Operations Manager

Reviewed 3 weeks ago via mobile

Stayed for 2 nights to see a show. The room was absolutely fine - not flashy but adequate and everything in good working order. The bed was also comfy. The real star however was the breakfast buffet which was included in our room package. It...More

Date of stay: October 2018
Thank homeinthevines
Response from PullmanMercureAP, Guest Relations Manager at Mercure Melbourne Albert ParkResponded 3 weeks ago

Good morning homeinthevines, We're very pleased to hear that you have enjoyed your time whilst in Melbourne enjoying what this great City has to offer, I'll be passing on your breakfast comments to our team as this is wonderful way to start their day. Kind...More

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Questions & Answers
Ask a question
MeghaChaddah
25 March 2017|
Answer
Response from PullmanMercureAP | Property representative |
Hi MeghaChaddah, If you visit the website for Blue Bird Shuttle you can view the pricing. You can either book through the website or contact out Concierge at the hotel. Kind regards, Mr Llewellyn Wyeth General Manager
0
Votes
MeghaChaddah
22 March 2017|
AnswerShow all 3 answers
Response from PullmanMercureAP | Property representative |
Dear MeghaChaddah, Thank you kindly for your question about Mercure Melbourne Albert Park. I assume you are looking for travel options from Melbourne Airport? If so, there are a various range of options: Taxi... More
1
Vote
716luke
21 December 2016|
AnswerShow all 4 answers
Response from PullmanMercureAP | Property representative |
Dear 716luke, Yes we certainly offer 24 hour room service! Kind regards, Mr Llewellyn Wyeth General Manager
1
Vote
Room Tips
"Book direct and ask for any specials, I always get breakfast free or for $1."
4everRelaxation
17 Sep 2018
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"dont do it. Keep away"
Sulky2014
5 Sep 2018
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"Try to get a room that has a view of the park."
chrischoong007
4 Sep 2018
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"Lake view would be the best choice."
365ingridh
22 Jul 2018
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PRICE RANGE
US$68 - US$163 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Citigate Albert Park
LOCATION
AustraliaVictoriaMelbourne
NUMBER OF ROOMS
209
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