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Clarion Suites Gateway

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#28 of 157 Hotels in Melbourne
Certificate of Excellence
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1,017 Reviews from our TripAdvisor Community

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Showing 985: English reviews
Lakes Entrance
Reviewed 17 February 2013

This is the 3rd or 4th time we have stayed at Clarion Suites Gateway. Every time we've stayed the staff have been wonderful, nothing is ever too much trouble, reception staff (Thomas, Rebecca & Anesu) are always very friendly and welcoming. We were sent a $50 meal voucher as a thank you for our positive feedback after filling out the...

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1Thank Kathryn D
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Kathryn, Thank you for leaving a review on tripadvisor and most importantly for allowing us to be of service to you, your continued patronage is well recognized and most welcome at our hotel. We really appreciate your positive comments about our staff & service, location, rooms and amenities. Thank you for your recommendation it is much appreciated and most...

Brisbane
Reviewed 16 February 2013

Wasn't one of the cheapest hotels in Melbourne but not one of the most expensive either but the service is excellent. One of the best we have come across in Oz for a long time. Staff vey friendly and extremely helpful, especially Tom. We had an issue with our aircon and they were on to it straight away with wonderful...

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Helpful?
Thank QldBomberFan
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Lindy, Thank you for taking the time to write a review regarding your recent stay at the Clarion Suites Gateway. We really appreciate your positive comments about our Staff, service and location. We look forward to welcoming you back when you next visit Melbourne. Kind Regards Kelly Matthews – Executive Office

melbourne
Reviewed 7 February 2013

we booked this through wotif secret deals, at 119 aus dollars for a 1 bedroom suite, living area, fully fitted out kitchen, washing machine and dryer combo :), shower, 2 lcd tv"s etc, a great deal. hotel is very clean and quiet. service at front desk was excellent on our arrival. walking distance to casino, southbank, flinders street station and...

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Thank romepere
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for your feedback, we are situated in a great location and with Crown Casino and the shopping prescient within easing walking distance we appreciate that you enjoyed our location, service, amenities and all that Melbourne has to offer. We look forward to welcoming you back when you next visit our lovely city. Kind Regards Cindy...

Texas, Australia
Reviewed 7 February 2013

great service, excellent rooms, well located in the CBD near the yarra, the casino and the trams, great views from the room, friendly staff, nothing much more to say. I would definitely stay again next time i'm in Melbourne

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Thank govenator
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest It is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Kelly Matthews – Executive Office

Sydney, Australia
Reviewed 7 February 2013

It had been about 3 years since I stayed here and the good news is that they have obviously done some work on the bathrooms, as no more showers in the tub - which is a pet peeve of mine in 4 star accommodation. The room service menu though is still severely restricted and the menu offered in the actual...

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Thank Anasatasia
CSGManagement, General Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest Thank you much for staying with us once again, this is well appreciated. Your feedback does allow us to assess our service and room quality, in particular your preference for a shower arrangement, which we would like to accord you each time that we have the pleasure of your company. You are most welcome to inform us...

Worcs
Reviewed 5 February 2013

We arrived here on the first of January 2013 and on check in the receptionist immediately upgraded us to a one bed suite.i must say it was the most comfortable bed i have ever slept in and it was a great location at the corner of William street and Flinders Street over looking the River and the Skydeck.All of the...

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Thank kbrazil
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review regarding your recent stay at Clarion Suites Gateway. We really appreciate your positive comments about our staff & service, location, rooms and amenities. We look forward to having you stay with us again soon. Kind Regards Cindy Colliver – Executive Office

Brisbane, Australia
Reviewed 3 February 2013

The Clarion is well located only a walk to shops and transport, Degraves Laneway is only a short walk and a great place for breakfast. We stayed for 1 night in a one-bedroomed suite, it was clean and well equipped, definitely a place I would stay longer. It's only a short walk from Spencer Street Station which makes it easy...

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Thank Susan P
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Susan, Thank you for your review, it is pleasing to receive positive feedback and I’m glad you enjoyed our location and service, may we have the pleasure of welcoming you back to Clarion Suites Gateway when you next visit Melbourne. Kind Regards Kelly Matthews – Executive Office

Hamilton, New Zealand
Reviewed 29 January 2013

The Clarion is quite well located, handy to Trams and an easy walking distance to shops. It is a fairly standard hotel, the rooms adequate and the bathrooms are tiny. What makes this place is the staff. They go out of there way to help, nothing is too small or demanding for them. They are relaxed and friendly and very...

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Thank CathNZ
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Cath, Thank you for leaving a review on trip advisor. The team appreciates your comments as we pride ourselves on our customer service and do always like to make each and every guest feel welcome and at home when staying with us. We hope to welcome you back soon. Kind Regards Cindy Colliver – Executive Office

Melbourne, Australia
Reviewed 28 January 2013

My partner and I stayed at Clarion Suites Gateway for 1 night and we enjoyed every minute! The location is fabulous for those who want to be within walking distance to Crown Casino, Melbourne Aquarium, Federation Square and the night life that South Bank has to offer. Our room was a good size, quiet and very modern with a HUGE...

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Thank paibri
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for your feedback, we are situated in a great location and with Crown Casino and the shopping prescient within easing walking distance we appreciate that you enjoyed our location and all that Melbourne has to offer. We look forward to welcoming you back on your next visit to Melbourne. Kind Regards Kelly Matthews – Executive...

Foster, Australia
Reviewed 19 January 2013

Very close to most city attractions. Very close to the Free city circle tram service. We had a 1 bedroom apartment fully appointed with a balcony for $159 pn. Car parking on site for an additional $25. Quiet and comfortable. Will definitely stay again.

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1Thank dfb_au
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for taking the time to leave a review on Tripadvisor, your comments are much appreciated. We look forward to welcoming you back in the near future. Kind Regards Cindy Colliver – Executive Office

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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Amenities

Highlights
  • Bar/Lounge
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Contemporary High-rise Hotel situated 200 meters from aquarium & 500 meters from casino, shops & Yarra River Cruises. ... more   less 

Additional Information about Clarion Suites Gateway

Address: 1 William St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: €93 - €237 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Clarion Suites Gateway 4.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Clarion Suites Gateway Hotel Melbourne
Clarion Hotel Melbourne
Clarion Melbourne
Melbourne Clarion
Hotel Style:
#15 Family Hotel in Melbourne
#25 Romantic Hotel in Melbourne
#27 Luxury Hotel in Melbourne
#31 Business Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Suites Gateway staff and other travellers.
14 questions
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Questions? Get answers from Clarion Suites Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The carpark is directly next to the entrance and can easily be overshot when turning the corner”
 of 5 bubbles Magpies2016, 4 Jan 2017 | Read review
“Just be aware that they don't have movies on TV and you need to take your own DVD's as they have a DVD player in each room.”
 of 5 bubbles Flyingfox2608, 17 Dec 2016 | Read review
“Reasonably Central for the Shopping”
 of 5 bubbles BarryY713, 2 Dec 2016 | Read review
“book rooms on higher floors.”
 of 5 bubbles ppokhare, 30 Nov 2016 | Read review
“Corner suites are large and sunny”
 of 5 bubbles AnneHu, 28 Nov 2016 | Read review
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