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Clarion Suites Gateway

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#27 of 157 Hotels in Melbourne
Certificate of Excellence
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1,008 Reviews from our TripAdvisor Community

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Showing 979: English reviews
Brisbane, Australia
Reviewed 3 February 2013

The Clarion is well located only a walk to shops and transport, Degraves Laneway is only a short walk and a great place for breakfast. We stayed for 1 night in a one-bedroomed suite, it was clean and well equipped, definitely a place I would stay longer. It's only a short walk from Spencer Street Station which makes it easy...

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Helpful?
Thank Susan P
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Susan, Thank you for your review, it is pleasing to receive positive feedback and I’m glad you enjoyed our location and service, may we have the pleasure of welcoming you back to Clarion Suites Gateway when you next visit Melbourne. Kind Regards Kelly Matthews – Executive Office

Hamilton, New Zealand
Reviewed 29 January 2013

The Clarion is quite well located, handy to Trams and an easy walking distance to shops. It is a fairly standard hotel, the rooms adequate and the bathrooms are tiny. What makes this place is the staff. They go out of there way to help, nothing is too small or demanding for them. They are relaxed and friendly and very...

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Helpful?
Thank CathNZ
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Cath, Thank you for leaving a review on trip advisor. The team appreciates your comments as we pride ourselves on our customer service and do always like to make each and every guest feel welcome and at home when staying with us. We hope to welcome you back soon. Kind Regards Cindy Colliver – Executive Office

Melbourne, Australia
Reviewed 28 January 2013

My partner and I stayed at Clarion Suites Gateway for 1 night and we enjoyed every minute! The location is fabulous for those who want to be within walking distance to Crown Casino, Melbourne Aquarium, Federation Square and the night life that South Bank has to offer. Our room was a good size, quiet and very modern with a HUGE...

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Thank paibri
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for your feedback, we are situated in a great location and with Crown Casino and the shopping prescient within easing walking distance we appreciate that you enjoyed our location and all that Melbourne has to offer. We look forward to welcoming you back on your next visit to Melbourne. Kind Regards Kelly Matthews – Executive...

Foster, Australia
Reviewed 19 January 2013

Very close to most city attractions. Very close to the Free city circle tram service. We had a 1 bedroom apartment fully appointed with a balcony for $159 pn. Car parking on site for an additional $25. Quiet and comfortable. Will definitely stay again.

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1Thank dfb_au
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for taking the time to leave a review on Tripadvisor, your comments are much appreciated. We look forward to welcoming you back in the near future. Kind Regards Cindy Colliver – Executive Office

Adelaide
Reviewed 11 January 2013

I stayed here with my husband, it was our romantic getaway. It was just amazing. We got an upgrade to a Studio with Riverview and on arrival we had a bottle of sparkling in our room. What a great surprise. Staff was amazing friendly and helpful. Jana, Rebecca, Anesu and Thomas were A+++, thank you for all your hospitality! We...

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1Thank Barbara M
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Barbara, Thank you for leaving a review on tripadvisor, your comments are much appreciated, it is pleasing to read that our rooms, amenities and service met your expectations. Jana, Rebecca, Anesu & Thomas are delighted that they were able to make your stay a memorable one. We look forward to welcoming you back in the near future. Kind Regards...

Reviewed 9 January 2013

A great place to stay in Melbourne - very friendly helpful staff, clean spacious rooms and a great location next to the Immigration Museum. We were upgraded to a river view room which allowed us enjoy great views of the casino and the activity on the river and we loved the cookies left for us in the room. Our rate...

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1Thank Somerferg
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us here at Clarion Suites Gateway during your recent visit to Melbourne, and for sharing your experience on Tripadvisor. We are delighted that you enjoyed your stay. We agree our One William Club is of great benefit to our valued customers who chose to sign up and appreciate that you...

Corowa, New South Wales, Australia
Reviewed 31 December 2012

We found all aspects of our stay most rewarding. All staff from the reception area to the restaurant, bar and room service were unfailingly friendly, efficient and professional. The room was spacious and very clean and the bed was exceedingly comfortable. The location was ideal for our needs with a short walk to the shops and close proximity to the...

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Thank Helen H
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Helen, Thank you for taking the time to write a review regarding your recent stay at Clarion Suites Gateway. We really appreciate your positive comments about our staff & service, location, rooms and amenities. Thank you for your recommendation it is appreciated and most welcome. We look forward to having you stay with us again soon. Kind Regards Cindy...

Canberra
Reviewed 29 December 2012

The rooms are quite spacious and the bed comfortable. The double sliding doors also kept the room very quiet while also allowing you fresh air when you wanted it. The location was good. The service was excellent - free upgrade to a river view room, very fast check-in/out and very friendly reception staff. If I hadn't read the TripAdvisor reviews...

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1Thank RodJohnButler
CSGManagement, General Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for leaving a review on tripadvisor and most importantly for allowing us to be of service to you, your patronage is well recognized and most welcome at our hotel. Your feedback is much appreciated as it makes it possible for our team to assess and monitor our service quality and performance. As a measure of...

Geelong, Australia
Reviewed 21 December 2012

Upon arrival I was so warmly welcomed at Clarion, I could not fault them. The directed me as needed and were friendly and approachable. I entered my room to find a welcome letter and pack and really appreciated the cookies! We were recommended to visit the Clarion Suites Gateway hotel and we will always be back when in Melbourne! Keep...

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1Thank Laura L
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Laura, Thank you for your comments, we take pride in our feedback and appreciate you taking the time to post your review. We look forward to welcoming you back on your next visit to Melbourne. Kind Regards Cindy Colliver – Executive Office

Christchurch
Reviewed 17 December 2012

Very friendly staff at the Clarion Suites in Melbourne . Clean room with all that is required for a five night stay. The location is handy to all city events and transport. Great views from the room over looking the river. Would recommend and will come again.

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Helpful?
1Thank Lynn H
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Lynn, Thank you for choosing to stay with us here at Clarion Suites Gateway and for leaving a review on trip advisor, your comments are much appreciated. We are pleased to hear that you enjoyed our location, views and room amenities and we look forward to welcoming you back when you next visit Melbourne. Kind Regards Kelly Matthews –...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Contemporary High-rise Hotel situated 200 meters from aquarium & 500 meters from casino, shops & Yarra River Cruises. ... more   less 

Additional Information about Clarion Suites Gateway

Address: 1 William St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: €103 - €262 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Clarion Suites Gateway 4.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Clarion Suites Gateway Hotel Melbourne
Clarion Hotel Melbourne
Clarion Melbourne
Melbourne Clarion
Hotel Style:
#15 Family Hotel in Melbourne
#25 Romantic Hotel in Melbourne
#26 Luxury Hotel in Melbourne
#31 Business Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Suites Gateway staff and other travellers.
14 questions
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Questions? Get answers from Clarion Suites Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Reasonably Central for the Shopping”
 of 5 bubbles BarryY713, 2 Dec 2016 | Read review
“book rooms on higher floors.”
 of 5 bubbles ppokhare, 30 Nov 2016 | Read review
“Corner suites are large and sunny”
 of 5 bubbles AnneHu, 28 Nov 2016 | Read review
“Request a river view room.”
 of 5 bubbles V2284CIjaneb, 20 Nov 2016 | Read review
“High rooms are better”
 of 5 bubbles Waterdragon62, 19 Nov 2016 | Read review
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