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Clarion Suites Gateway

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#28 of 158 Hotels in Melbourne
Certificate of Excellence
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Clarion Suites Gateway
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1,051 Reviews from our TripAdvisor Community

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Showing 1,015: English reviews
Stockport, United Kingdom
Reviewed 26 February 2017 via mobile

Nice suite with massive outdoor patio, Shame that it was to noisy due to generators to sit out. Very nice sitting area and kitchen, washer a bonus. Conveniently positioned to be able to get to most places. Night market was really good. Breakfast very nice. Wi-Fi difficult to connect but staff helpful and sorted it out for us.

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Helpful?
Thank halina g
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for your review and for choosing to stay with us at Clarion Suites Gateway during your recent visit to Melbourne. We really appreciate your positive comments about our rooms, location and customer service. We look forward to welcoming you back when you next visit Melbourne Kind Regards, Maria Garcia

Las Vegas, Nevada
Reviewed 26 February 2017

When we first checked in, there were short curlies, (hair) on the bathroom floor. We also found a large stain on the duvet cover. The rest of the room was very nice. You do have to pay for WiFi and for Parking. For the most expensive hotel we've paid for in Australia, we expected more. There staff was very friendly,...

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1Thank rosieox
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Osieox, May I firstly thank you for staying with us and also for your review, we are thankful, as it allows us to address issues of this nature, therefore, I would like to assure you that more training will be provided to the room attendant. Our Executive Housekeeper has been informed of the service issues that you experienced, it...

Manchester, United Kingdom
Reviewed 24 February 2017

My wife and I spent two nights here on our Distant Journeys Highlights of New Zealand and Australia tour. Our room was actually a large suite! The bedroom was rather small with a single double bed plus adequate wardrobe and drawer space, plus a large TV. The large living area had a fully equipped kitchen area and a washing machine,...

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Helpful?
Thank Peter L
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Peter, Thank you for staying with us and sharing your experience on Tripadvisor. It is pleasing to read that our room met your expectations and enjoyed our great location, breakfast and service. If not already a member can I recommend joining our One William Club rewards program – which allows our valued guests discounts of most hotel services (conditions...

Bristol, United Kingdom
Reviewed 19 February 2017 via mobile

We stayed at the Clarion Suites Gateway for 6 nights as part of our honeymoon. Located next to the Yarra river opposite the south bank and crown casino. We could walk to most attractions within 10-15minutes. Our room was on the 10th floor and was a 1 bed suite which contained kitchen with washing machine, cooker, microwave and dishwasher. This...

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Thank kerslake85
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Firstly, Congratulations on your wedding and thank you for choosing Clarion Suites Gateway to celebrate this momentous occasion. It is pleasing to read that you enjoyed our location, rooms and amenities. If not already a member can I recommend joining our One William Club rewards program – which allows our valued guests discounts of most hotel services...

Geelong, Australia
Reviewed 17 February 2017

Fantastic room with views over southbank and the city. Room was very spacious and modern with excellent facilities. Cafe down stairs offers a great breakfast at reasonable prices. My wife and i stay here often due to the value for money the hotel offers and its great location.

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Helpful?
Thank joeymick1
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for choosing Clarion Suites Gateway for your vacation in Melbourne, and for sharing your experience on Tripadvisor. I am delighted that you enjoyed your stay. Also if you’re not already a member can I recommend joining our One William Club rewards program – which allows our valued guests discounts on most hotel services, including internet...

Melbourne, Australia
Reviewed 13 February 2017 via mobile

Stayed one night in a two bedroom suite with my girlfriends. Rooms were very spacious and the beds were very comfortable. The kitchen was well equipped for a hotel. The hotel is is located in a great location, close to river side restaurants. Overall, a very pleasant stay. My only criticism is that you need to pay for wifi, but...

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Helpful?
Thank kkatkk
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Value Guest, Thank you for choosing Clarion Suites Gateway for your vacation in Melbourne, and for sharing your experience on Tripadvisor It is pleasing to read that our room met your expectations and enjoyed our great location, rooms and amenities. Your feedback is much appreciated as it makes it possible for our team to assess and monitor our service...

Melbourne, Australia
Reviewed 11 February 2017 via mobile

We picked Williams Bar & Cafe as the spot to catch up with friends for Dinner. The food looked like a work of art on the plate & tasted even better. By far my favourite was the Nougat Ice Cream, it was to die for!

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1Thank KimHindmarsh
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for choosing Williams Bar & Cafe, and for sharing your experience on Tripadvisor. It is pleasing to read that you and your friends enjoyed our dinner service. F&B team members are delighted to read that they made your recent experience a memorable one. We really appreciate your positive comments about our food and we look...

Coventry, United Kingdom
Reviewed 8 February 2017

As soon as we walked in to the room the dominate factor was the noise. An air conditioning unit which was half the size of the balcony was the main culprit. We immediately went to reception to ask to move room but was told the hotel was full. On getting back to our room we received a phone call from...

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Helpful?
Thank Pete_Williams_100
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for your post and the opportunity to be of service to you. We apologise for any inconvenience or disappointment that you experienced during your recent stay with us. May I just add the following to your review, this will be greatly appreciated. All our rooms are double glazed though we do understand that individual noise...

Nerja, Spain
Reviewed 2 February 2017 via mobile

Hotel is well placed for the city centre. Rooms are very spacious and very well equipped with washer/dryer and microwave oven etc. Restaurant on ground floor provides a very good breakfast and other snacks and meals during the day. Overall a good hotel that I would use again.

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Helpful?
Thank Ray C
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Thank you for your review, it has indeed been our pleasure to take care of you during your recent stay with us, your patronage is appreciated. It is also pleasing to read that you enjoyed our location, rooms, service and amenities. I will like to invite you to joining our One William Club rewards program – which allows our valued...

Reviewed 30 January 2017 via mobile

We just had our 10th anniversary in melbourne and chose to stay at the clarion suites melbourne.From the very first contact via phone i knew i had made a great choice. I asked for a suite high as possible overlooking the yarra and casino and thats exactly what I was given. The view from our suite was great especially with...

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Helpful?
Thank Mark N
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Firstly, Happy Anniversary and thank you for choosing Clarion Suites Gateway to celebrate this momentous occasion. It is pleasing to read that you enjoyed our location, our suite, as well at the fantastic casino nightly fireball show, this is what we like to call a bit of Las Vegas on our door step. Jana and our Team are delighted to...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Contemporary High-rise Hotel situated 200 meters from aquarium & 500 meters from casino, shops & Yarra River Cruises. ... more   less 

Additional Information about Clarion Suites Gateway

Address: 1 William St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: €99 - €217 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Clarion Suites Gateway 4.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Clarion Suites Gateway Hotel Melbourne
Clarion Hotel Melbourne
Clarion Melbourne
Melbourne Clarion
Hotel Style:
#15 Family Hotel in Melbourne
#25 Romantic Hotel in Melbourne
#27 Luxury Hotel in Melbourne
#31 Business Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Suites Gateway staff and other travellers.
15 questions
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Questions? Get answers from Clarion Suites Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms without river view probably quieter.”
cougs01, 17 Apr 2017 | Read review
“Ask for river frontage.”
Flyingfox2608, 8 Apr 2017 | Read review
“If you can get a corner suite, they are fantastic!!!”
Helena039, 5 Apr 2017 | Read review
“Ask for balcony overlooking river”
joebloggsSouthStaffs, 11 Mar 2017 | Read review
“rooms facing the crown entertainment”
69pram, 11 Mar 2017 | Read review
5 of 5