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Clarion Suites Gateway

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#27 of 156 Hotels in Melbourne
Certificate of Excellence
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Clarion Suites Gateway
Clarion Suites Gateway
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1,026 Reviews from our TripAdvisor Community

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Showing 993: English reviews
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Bristol, United Kingdom
Reviewed 4 days ago NEWvia mobile

We stayed at the Clarion Suites Gateway for 6 nights as part of our honeymoon. Located next to the Yarra river opposite the south bank and crown casino. We could walk to most attractions within 10-15minutes. Our room was on the 10th floor and was a 1 bed suite which contained kitchen with washing machine, cooker, microwave and dishwasher. This...

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Helpful?
Thank kerslake85
Geelong, Australia
Reviewed 5 days ago NEW

Fantastic room with views over southbank and the city. Room was very spacious and modern with excellent facilities. Cafe down stairs offers a great breakfast at reasonable prices. My wife and i stay here often due to the value for money the hotel offers and its great location.

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Thank joeymick1
Melbourne, Australia
Reviewed 1 week ago via mobile

Stayed one night in a two bedroom suite with my girlfriends. Rooms were very spacious and the beds were very comfortable. The kitchen was well equipped for a hotel. The hotel is is located in a great location, close to river side restaurants. Overall, a very pleasant stay. My only criticism is that you need to pay for wifi, but...

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Thank kkatkk
Melbourne, Australia
Reviewed 1 week ago via mobile

We picked Williams Bar & Cafe as the spot to catch up with friends for Dinner. The food looked like a work of art on the plate & tasted even better. By far my favourite was the Nougat Ice Cream, it was to die for!

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Helpful?
Thank KimHindmarsh
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for choosing Williams Bar & Cafe, and for sharing your experience on Tripadvisor. It is pleasing to read that you and your friends enjoyed our dinner service. F&B team members are delighted to read that they made your recent experience a memorable one. We really appreciate your positive comments about our food and we look...

Coventry, United Kingdom
Reviewed 2 weeks ago

As soon as we walked in to the room the dominate factor was the noise. An air conditioning unit which was half the size of the balcony was the main culprit. We immediately went to reception to ask to move room but was told the hotel was full. On getting back to our room we received a phone call from...

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Helpful?
Thank Pete_Williams_100
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for your post and the opportunity to be of service to you. We apologise for any inconvenience or disappointment that you experienced during your recent stay with us. May I just add the following to your review, this will be greatly appreciated. All our rooms are double glazed though we do understand that individual noise...

Nerja, Spain
Reviewed 2 weeks ago via mobile

Hotel is well placed for the city centre. Rooms are very spacious and very well equipped with washer/dryer and microwave oven etc. Restaurant on ground floor provides a very good breakfast and other snacks and meals during the day. Overall a good hotel that I would use again.

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Helpful?
Thank Ray C
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Thank you for your review, it has indeed been our pleasure to take care of you during your recent stay with us, your patronage is appreciated. It is also pleasing to read that you enjoyed our location, rooms, service and amenities. I will like to invite you to joining our One William Club rewards program – which allows our valued...

Reviewed 3 weeks ago via mobile

We just had our 10th anniversary in melbourne and chose to stay at the clarion suites melbourne.From the very first contact via phone i knew i had made a great choice. I asked for a suite high as possible overlooking the yarra and casino and thats exactly what I was given. The view from our suite was great especially with...

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Helpful?
Thank Mark N
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Firstly, Happy Anniversary and thank you for choosing Clarion Suites Gateway to celebrate this momentous occasion. It is pleasing to read that you enjoyed our location, our suite, as well at the fantastic casino nightly fireball show, this is what we like to call a bit of Las Vegas on our door step. Jana and our Team are delighted to...

Reviewed 3 weeks ago

Last minute decision to visit Melbourne which coincided with Chinese New Year saw many hotels with expensive price tags. We were there to shop, so the level of luxury was not a priority. Location on the other hand was. Situated within an easy walk to trams and trains proved invaluable as we attempted to boost the economy of the state....

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Helpful?
Thank Karen H
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Karen, Thank you for your great comments, we pride ourselves on our customer service and the team at Clarion Suites Gateway are delighted to hear that we were able to make recent stay a memorable one. It is very pleasing to read that you enjoyed our location, service and rooms. We look forward to seeing you again soon. Kind...

Melbourne, Australia
Reviewed 4 weeks ago via mobile

My partner and I live about 1hr outside of Melbourne and wanted a one night getaway in the city. We booked this hotel last minute and it was the best stay and service we have ever had in the city. Special mention to the staff at reception who delivered some of the best customer service I have ever received. They...

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Helpful?
Thank alaynawaite
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for choosing Clarion Suites Gateway for your vacation in Melbourne, and for sharing your experience on Tripadvisor. It is pleasing to read that our room met your expectations and enjoyed our great location, rooms and hospitality. Our Team are delighted to read that they were able to make your stay a memorable one. Also if...

Kerry
Reviewed 10 January 2017 via mobile

Walking distance from great restaurants, great shopping and attractions. Room overlooks the Yarra River and stunning skyscrapers. Room we have is a suite which is spacious. Very clean and bright. There is a small kitchenette which we used for breakfast. Bathroom is a bit small but minor complaint .Staff are lovely and even dined in the Williams restaurant which is...

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Helpful?
Thank RemyLeBeauKerry
CSGManagement, Public Relations Manager at Clarion Suites Gateway, responded to this review

Thank you for staying with us and sharing your experience on Tripadvisor. It is pleasing to read that you enjoyed our great location, rooms and service. We are disappointed to hear that your visit did not reach full expectations, and we offer you our sincere apologies for the inconvenience or disappointment that you experienced. I would like assure that our,...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Contemporary High-rise Hotel situated 200 meters from aquarium & 500 meters from casino, shops & Yarra River Cruises. ... more   less 

Additional Information about Clarion Suites Gateway

Address: 1 William St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: €110 - €247 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Clarion Suites Gateway 4.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Clarion Suites Gateway Hotel Melbourne
Clarion Hotel Melbourne
Clarion Melbourne
Melbourne Clarion
Hotel Style:
#15 Family Hotel in Melbourne
#25 Romantic Hotel in Melbourne
#26 Luxury Hotel in Melbourne
#31 Business Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Suites Gateway staff and other travellers.
14 questions
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Questions? Get answers from Clarion Suites Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel.”
 of 5 bubbles Pete_Williams_100, 8 Feb 2017 | Read review
“Staying near the lift is not a problem as there is a double door system to keep the hallway noise out.”
  • Not bad considering we had only booked a standard room
 of 5 bubbles , 28 Jan 2017 | Read review
“The carpark is directly next to the entrance and can easily be overshot when turning the corner”
 of 5 bubbles Magpies2016, 4 Jan 2017 | Read review
“Just be aware that they don't have movies on TV and you need to take your own DVD's as they have a DVD player in each room.”
 of 5 bubbles Flyingfox2608, 17 Dec 2016 | Read review
“Reasonably Central for the Shopping”
 of 5 bubbles BarryY713, 2 Dec 2016 | Read review
5 of 5