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Quest on Chapel

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#33 of 158 Hotels in Melbourne
Certificate of Excellence
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Quest on Chapel
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381 Reviews from our TripAdvisor Community

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Showing 380: English reviews
Melbourne
Reviewed 4 January 2017

Great experience staying at the quest, I couldn't have put my parents who came down to visit anywhere else. Near all the shops There's a fab view from the balcony Food can easily be delivered from across the road at envogue cafe. Staff were happy to bring up my coffee and food! Recommended!

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Thank justinec970
QuestonChapel, Front Office Manager at Quest on Chapel, responded to this review

Dear justinec970, Thankyou for taking the time to review Quest on Chapel. We really appreciate your 5 star rating, and kind words in regards to our location, facilities and our staff! We strive to provide the highest quality of service to all of our guests. We look forward to hopefully welcoming you back to Quest on Chapel in the future....

Reviewed 4 January 2017 via mobile

A decent apartment right on chapel street. If you travelling with kids it's a great location with fish and chips and frozen yoghurt over the road and tram stops near by its a great location. We stayed in a one bedroom and it was a good size with everything you could need. Not the best apartment I have stayed on...

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Thank Jessica L
QuestonChapel, Front Office Manager at Quest on Chapel, responded to this review

Dear Jessica L, Thankyou for taking the time to review Quest on Chapel. I am glad that you enjoyed your recent stay with us, especially our great location on Chapel St. Hopefully we can welcome you back to again in the near future. Kind Regards Amy Withers

Melbourne, Australia
Reviewed 3 January 2017

Booked with 3 other friends for NYE. Room we were given, we could see the fireworks from the city. Check-in receptionist was very warm, and gave us clear instructions about the apartment. Price was a bit high, but expected, because it was NYE. Location was very easy to access via public transport.

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Thank stephaniekA3307VQ
QuestonChapel, Guest Relations Manager at Quest on Chapel, responded to this review

Dear stephaniekA3307VQ, Thank you for taking the time to review your recent stay at Quest on Chapel. It is great to hear that you were able to see the NYE fireworks from your room and found the location easy to access! We pride ourselves on excellent customer service so it is always good to be able to pass on positive...

Melbourne, Australia
Reviewed 1 January 2017

I stayed at the Quest on Chapel on the 31st December 2016 and checked in at 5:30 in room 403. The couch was folded out into a bed and the room was well maintained, however Not long after settling in the couch fold out bed was lifted up only to find a big stain on the carpet, I was going...

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Thank Laurapanzera6
QuestonChapel, General Manager at Quest on Chapel, responded to this review

Dear Laurapanzera6, As you have already been notified, as a gesture of goodwill your bank has refunded your $200.00 credit card pre-authorisation and we have taken on professional cleaning fees on at our own expense. Numerous times throughout your stay with us you had been requested to keep noise within your apartment to a minimum with other guests complaining of...

GEELONG
Reviewed 31 December 2016

A really well location hotel with good facilities whether staying for one night or a week. Had everything you needed. Bathroom was a little tired but price per night very reasonable so didn't expect the very best. Would definitely use again and recommend

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Thank 790heidi
QuestonChapel, Guest Relations Manager at Quest on Chapel, responded to this review

Dear 790heidi, Thank you for taking the time to review your recent stay at Quest on Chapel. It is great to here that you found all the facilities you required for your stay and found that the room ha everything you needed! We are happy to be able to welcome you back again in the near future! Kind Regards, Bridget...

Melbourne, Australia
Reviewed 26 December 2016

Great location. We had a vehicle and were able to find parking nearby for overnight but daytime parking was tricky - staff kindly offered to let us park in the complex's parking area at no fee during the day. Excellent staff. Well appointed rooms.

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Thank margie_pops
QuestonChapel, Guest Relations Manager at Quest on Chapel, responded to this review

Dear by margie_pops, Thank you for reviewing your stay with us at Quest on Chapel! We try our best to meet our guests needs so i'm really glad to hear that yours were met in regards to the Car Parking. We really pride ourselves in our great location and excellent staff. We look forward to welcoming you again soon. Kind...

Torquay, Australia
Reviewed 23 December 2016

Great spot and well priced! So nice having every amenity available within the apartment. Sadly only and overnighter - late checkout was ideal! Definitely back again for a longer stay next time. Great staff and service. Recommended AAA+++

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Thank brownynw
QuestonChapel, Guest Relations Manager at Quest on Chapel, responded to this review

Dear brownynw, Thank you for reviewing your stay with us at Quest on Chapel! We really pride ourselves in our fabulous location and customer service. We look forward to welcoming you again soon. Kind Regards, Natalie Young

South Yarra
Reviewed 21 December 2016

Quest on Chapel was very close to my daughters home in South Yarra and this hotel was very convenient. I was there for an early family Christmas get together and i was very impressed with how friendly the staff were and the lovely facilities.

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Thank 387diannab
QuestonChapel, Guest Relations Manager at Quest on Chapel, responded to this review

Dear 387diannab, Thank you for taking the time to review your recent stay at Quest on Chapel. It is great to hear that you enjoyed the facilities we have to offer and our great location! We are pleased that you foind our staff friendly and helpful; we pride ourselves on excellent customer service and love to be able to pass...

Brisbane, Australia
Reviewed 20 December 2016

Helpful emails and phone call to advise requirements for late check-in - v. good service. Handy to Chapel Street and city. Friendly staff on check-out. Only a brief stay - late check-in, early check-out - but all was good.

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Thank gregorya356
QuestonChapel, Guest Relations Manager at Quest on Chapel, responded to this review

Dear gregorya356, Thank you for taking time out to review your stay with us at the Quest on Chapel. We really appreciate your kind words and feedback in regards to our helpful staff. We hope you choose to stay with us again, maybe for a bit longer next time! Kind Regards, Lisa Young

Suva, Fiji
Reviewed 18 December 2016

Great location for business in South Yarra with a quality supermarket and shopping centre across the road and a short walk to the train to the city. A great place to stay. Quality restaurants a short walk away. A clean and comfortable place with friendly helpful staff.

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Thank M4117IWjohnb
QuestonChapel, Guest Relations Manager at Quest on Chapel, responded to this review

Dear M4117IWjohnb, Thank you for taking the time to review your recent stay with us at the Quest on Chapel. We are pleased to hear that you enjoyed our comfortable accommodation and friendly staff. We hope you choose to stay with us upon your next visit to Melbourne. Kind Regards, Lisa Young

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Staying in Chapel Street

Neighbourhood Profile
Chapel Street
Seek and ye shall find! Prahran is a treasure hunter’s paradise of vintage stores, upscale boutiques and emporiums. Chapel Street is a one-stop shop with specialty stores selling just about everything. The famous Chapel Street Bazaar has so many curious and vintage knick-knacks that you will feel as if you're in a huge and busy museum. By contrast, at the northern end of Chapel Street, South Yarra and Windsor cater to high-end designer labels and exclusive boutiques. The community flocks to Prahran’s organic markets as a Saturday ritual, while art and film students leaf through vinyl LPs on Greville Street. The gay community also has a strong presence here. Prahran’s heritage buildings like the Reads Emporium and Prahan arcade offer a grand sense of scale and history. No matter your interest, come feel the pulse of one of Melbourne’s most loved precincts.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Quest on Chapel

Address: 651 Chapel St | South Yarra, Melbourne, Victoria 3141, Australia
Region: Australia > Victoria > Melbourne > Chapel Street
Price Range: €118 - €214 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest on Chapel 4.5*
Number of rooms: 48
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Also Known As:
Quest On Chapel Hotel Melbourne
Quest On Chapel Melbourne
Hotel Style:
#32 Luxury Hotel in Melbourne
#40 Business Hotel in Melbourne
#40 Family Hotel in Melbourne
#59 Romantic Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Quest on Chapel staff and other travellers.
2 questions
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Questions? Get answers from Quest on Chapel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think we had a corner room with views onto both Chapel St and the side st/hockey field - plenty of windows made it feel really large.”
 of 5 bubbles feathertop, 14 Jun 2016 | Read review
“Good size main room and bedroom, but bathroom rather small for the quality of the property ”
 of 5 bubbles JohnE891, 1 Jun 2016 | Read review
“None really, facing north is probably best ”
 of 5 bubbles Lethal2650, 27 Mar 2016 | Read review
“if you want a quieter room maybe face away from Chapel street”
 of 5 bubbles growler7, 7 Mar 2016 | Read review
“Room was very comfortable but time to refurbish, free internet was great but kept dropping out .”
 of 5 bubbles paulwP7986XJ, 4 Jan 2016 | Read review
5 of 5