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    Quay West Suites Melbourne

    26 Southgate Ave, Melbourne, Victoria 3006, Australia
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$18 US$237*US$219*View Deal
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    US$222*View Deal
    Traveller (358)
    Room & Suite (495)
    Dining (38)
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    Overview

    • Excellent66%
    • Very good25%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “yarra river” (76 reviews)
    “arts centre” (40 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,046)
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    11 - 15 of 1,046 reviews

    Reviewed 2 weeks ago

    A return trip to Quay West Suites as a family for a much-needed city break this time. I was warmly greeted by staff and acknowledged as an Accor Loyalty member with a welcome letter and upgrade. Not all hotel chains are so particular about rewarding...More

    Thank Angiepea
    Response from Jackie P, General Manager at Quay West Suites Melbourne

    Thank Angie, it was our pleasure to look after you and the family. Your feedback is appreciated and will be shared with the team.

    Reviewed 2 weeks ago

    Have stayed here a few times and it is a great location, friendly services and good value. Will definitely be back. Not much that could be improved. Close to shops, restaurants and the centre of Melbourne.

    Review collected in partnership with Accorhotels.com
    1  Thank mikew20150812
    Response from Jackie P, General Manager at Quay West Suites Melbourne

    Thank you for the review.

    Reviewed 2 weeks ago

    Fantastic service from the moment we arrived. We stayed two nights and enjoyed this boutique style accommocation. The room was so adequate and had everything you could want or need. The location is perfect! close to everything from Burke St, Lygon, Degraves , Theatres, DFO...More

    Thank 123,288
    Response from Jackie P, General Manager at Quay West Suites Melbourne

    Thank you for the review, we appreciate it .

    Reviewed 2 weeks ago via mobile

    This was my third time staying at this hotel over the last three weeks All business trips so all work and no play. From check to check out you are made feel very welcome, you simply drive up to the front door of the hotel...More

    1  Thank Gordon W
    Response from Jackie P, General Manager at Quay West Suites Melbourne

    Thanks Gordon, I am pleased you enjoyed the teams hospitality, we appreciate the feedback and look forward to welcoming you back.

    Reviewed 2 weeks ago via mobile

    Stayed at the Quay West Suites for three nights on business. Modern, large and well designed apartment space with a comfy bed. Not the cleanest unfortunately- lots of mould around the bathroom, a strange dark 'splat' drip mark on the outside of the toilet that...More

    Thank megp234
    Response from Jackie P, General Manager at Quay West Suites Melbourne

    Thank you for the review, I am sorry that you found the housekeeping, not to standard.I will personally have housekeeping follow up. I am also sorry that you were woken by noise. I would be pleased to upgrade you next stay. Jackie Porter General Manager...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$152 - US$319 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Melbourne
    • #9 Luxury Hotel in Melbourne
    • #9 Romantic Hotel in Melbourne
    • #12 Business Hotel in Melbourne
    • #14 Family Hotel in Melbourne
    Photos
    Traveller (358)
    Room & Suite (495)
    Dining (38)
    Pool & Beach (20)
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    Questions & AnswersAsk a question
    Donna M
    does the hotel have car park? thank you
    21 April 2017|
    Answer
    Response from Ellemay | Reviewed this property |
    Yes with undercover valet parking.
    0
    Votes
    GetawayJunkie
    Hi, currently considering the Studio Rooms. Have a few questions. (1) I saw on the website that the Studio rooms have King Beds. Can anyone confirm this? (2) Is there a sofa bed in the Studio Rooms? Do I have to pay extra to have it set up for my toddler? (3) Are there any kitchen facilities in the Studio Room? (4) How is the breakfast spread? Is it a full spread with hot dishes or just a continental breakfast? Thanks so much and apologies for the many questions!
    15 February 2017|
    Answer Show all 4 answers
    Response from ShanoP | Reviewed this property |
    Studios don't have sofa bed I don't think . 1 bed apartment does . Beds r comfy . Didn't do breakfast there went onto Southbank and many to pick from. Lots of questions maybe call direct the staff are excellent they will... More
    0
    Votes
    cynthia1223hk
    Hi we would like to book a room for 3 people. Can we have 3 beds?
    15 December 2016|
    Answer Show all 3 answers
    Response from rodb780 | Reviewed this property |
    Great place to stay. Yes the option is a two bedroom unit which will accommodate three in three beds. I believe one bed will be a queen size and two singles. Would need to confirm on booking
    1
    Vote
    Room Tips
    "view of the river is probably the best"
    Read review
    "high floor, if 3 bedroom 2601 is perfection"
    Read review
    "Try to get into the residential suites"
    Read review
    "Request mid to high level floor"
    Read review