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3/12/2017 4/12/2017
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    Mantra Southbank Melbourne

    31 City Rd, Melbourne, Victoria 3006, Australia
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    3/12/2017 4/12/2017
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    Savings alert: 16% below average rate

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    US$151
    US$156
    US$151
    Traveller (130)
    Room & Suite (98)
    Dining (13)
    The Langham, Melbourne
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    Quest Southbank Melbourne
    962 reviews
    #52 of 161 hotels in Melbourne
     
    Overview
    • Excellent36%
    • Very good43%
    • Average15%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “arts centre” (98 reviews)
    “city road” (64 reviews)
    “great location” (344 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    4.5 Star Hotel
    All hotel details
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    The Langham, Melbourne
    5,784 reviews
    #6 of 161 hotels in Melbourne
     
    Quay West Suites Melbourne
    1,132 reviews
    #12 of 161 hotels in Melbourne
     
    Oaks Southbank
    260 reviews
    #36 of 161 hotels in Melbourne
     
    Quest Southbank Melbourne
    962 reviews
    #52 of 161 hotels in Melbourne
     
    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (1,819)
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    141 - 145 of 1,810 reviews

    Reviewed 25 September 2017

    Very old and tired property. Bathroom had mould and chipped tiles. Pillows were so fat and hard they were unusable. TV remote was missing. Movies were not available. Breakfast was in the car park! Customer service = zero resulting in no return custom. We will...More

    Review collected in partnership with this hotel
    Thank stephenaR8486VT
    Response from Adrian L, General Manager at Mantra Southbank MelbourneResponded 25 September 2017

    Good Morning Stephen, Thanks for the review, although disappointed you found the property not up to your expectations. I am glad we were able to help with the initial issue of booking the wrong dates and having the fees transferred across for you. Following our...More

    Reviewed 24 September 2017

    Staff great , room beautiful. Allowed us to leave car in car park for the rest of checkout day, much appreciated. Highly recommend corner 2 bedroom apartment. Spacious , elegant and terrific layout with many balconies.More

    Review collected in partnership with this hotel
    Thank K5727UPandrewc
    Response from Adrian L, General Manager at Mantra Southbank MelbourneResponded 25 September 2017

    Good Morning Andrew, Thanks so much for the glowing review - it's amazing to hear how our guests are pleased with the refurbishment of the rooms and we are looking forward to launching phase 1 of the restaurant project in the next few days. We...More

    Reviewed 24 September 2017

    We were very happy with our stay. The only things we needed were - different pillows as the big ones were too high for us to sleep on. - Ice (none in the freezer) - One of our keys didn't work well. Other than that,...More

    Review collected in partnership with this hotel
    Thank 558ainsliet
    Response from Adrian L, General Manager at Mantra Southbank MelbourneResponded 24 September 2017

    Good Morning Ainslie :-) Thanks so much for the review. Brilliant to hear that you loved the hotel and can assure you the little points in the review are all actionable on site. We are about 70% of the way through a pillow project which...More

    Reviewed 23 September 2017

    Upon checking in we find out the hotel is closed - no lunch or dinner available, only breakfast and that would be in a room off the car park! Unfortunately I don't tend to revisit a hotel website once booked so didn't see the advice...More

    Review collected in partnership with this hotel
    Thank familystayer2017
    Response from Adrian L, General Manager at Mantra Southbank MelbourneResponded 24 September 2017

    Good Afetrnoon Jill, Thank you for your review, whilst we are extremely excited about being able to re-launch our restaurant offering in a new-look space, I am disappointed that our communication channels did not reach you in time and that the closure of the restaurant...More

    Reviewed 23 September 2017

    Very nice and as I got the room on last minute booking the value was great. The hotel is located a ok walking distance to city also so that's great. The breakfast buffet was also very nice and reasonable in price

    Review collected in partnership with this hotel
    Thank 69jamiej
    Response from Adrian L, General Manager at Mantra Southbank MelbourneResponded 24 September 2017

    Good Afternoon Jamie, Thanks so much for the Review, great to hear you liked the breakkie - always good to start the day with a nice big buffett :-) Hope to see you again soon.

    The Langham, Melbourne
    5,784 reviews
    #6 of 161 hotels in Melbourne
     
    Quay West Suites Melbourne
    1,132 reviews
    #12 of 161 hotels in Melbourne
     
    Oaks Southbank
    260 reviews
    #36 of 161 hotels in Melbourne
     
    Quest Southbank Melbourne
    962 reviews
    #52 of 161 hotels in Melbourne
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Self-Serve Laundry
    • Conference Facilities
    • Business Centre with Internet Access
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Spa
    Details
    • Price range
    • US$147 - US$412 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Spa Hotel in Melbourne
    • #52 Family Hotel in Melbourne
    • #54 Luxury Hotel in Melbourne
    • #55 Business Hotel in Melbourne
    • #66 Romantic Hotel in Melbourne
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 127
    • Reservation Options
    • TripAdvisor is proud to partner with Ctrip TA, Booking.com, Hotwire, getaroom.com and HotelQuickly so you can book your Mantra Southbank Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Victoria >
    • Melbourne >
    • Southbank
    • Also Known As
    • Mantra Southbank Melbourne Hotel Melbourne ,
    • Mantra Southbank Hotel Melbourne ,
    • Melbourne Mantra Southbank Hotel
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    Traveller (130)
    Room & Suite (98)
    Dining (13)
    Pool & Beach (6)
    Hotel & Grounds (69)
    Bathroom (9)
    Nearby
    Oaks Southbank
    260 reviews
    .09 km away
     
    The Langham, Melbourne
    5,784 reviews
    .16 km away
     
    Quay West Suites Melbourne
    1,132 reviews
    .19 km away
     
    Quest Southbank Melbourne
    962 reviews
    .13 km away
     
    Nearby Restaurants
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    The Deck Restaurant
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Sumayabrey
    3 August 2017|
    Answer
    Response from Scott M | Reviewed this property |
    hi there you would most likely only see parts of it as you are one street back from the river so you will have buildings in the way towards the Yarra River. the highest floor is level 13 for the hotel part so not high. we... More
    1
    Vote
    Kira A
    24 January 2017|
    Answer
    Response from cheryleirvin | Property representative |
    They are all on request, you will need to book directly with the hotel. Regards
    1
    Vote
    angelal947
    18 September 2016|
    Answer
    Response from Mezzie_12 | Reviewed this property |
    We had parking included. : )
    0
    Votes
    Room Tips
    "Away from City Road as heavy traffic"
    Read review
    "As high up as you can get. Its spectacular."
    Read review
    "Have breakfast at a nice cafe on the river instead of the Hotel's restaurant."
    Read review
    "A room at the rear of the hotel will be quieter"
    Read review
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