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The Westin Melbourne

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#12 of 157 Hotels in Melbourne
Certificate of Excellence
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The Westin Melbourne
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1,833 Reviews from our TripAdvisor Community

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Showing 1,765: English reviews
Perth
Reviewed yesterday NEWvia mobile

I visit the city about 6-8 times a year and whilst occasionally staying elsewhere, this is my go to. Helpful, pleasant and responsive staff, large clean rooms that are quiet and logical, and good bathrooms. The city view rooms give a lovely view over Melbourne and I for one love the sound of the trams as it makes me feel...

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Thank perthtravellor
Melbourne, Australia
Reviewed 2 days ago NEWvia mobile

Loved my stay at The Westin.. Lobby a good position for people watching..Bubbles out on the Balcony overlooking the City Sq and lovely rooms with a touch of hollywood mirrored style.. Also indoor pool & health club.. Walking distance to everything fabulous Melbourne has to offer!!

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Thank ducogirl
Reviewed 4 days ago NEW

The overall experience exceeded our expectations. We are very happy by choosing this hotel, from the long list we evaluated. The best thing about the stay were the concierge. They are all very humble and good people, they try their best for you to have your best stay experience. For example, there was a major construction in the road to...

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Thank Danny Y
WestinMelbourne, Manager at The Westin Melbourne, responded to this review

Dear Danny Y, Thank you for your kind review. We are delighted your stay exceeded expectations and our Concierge Team assisted with your smooth departure. Our personalised service certainly makes for a memorable stay. We look forward to welcoming you again soon. Be well.

Sydney, Australia
Reviewed 6 days ago NEW

Beautiful location - Super lovely general manager, whom we had the pleasure in meeting! Favourite has to be downstairs lobby, library room AND Bill Henson photographs in the hotel - exquisite! Thank you - Oh, and lovely to be greeted so nicely at the front entrance - always. Keep up the top work Westin!

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Thank Bev H
WestinMelbourne, Manager at The Westin Melbourne, responded to this review

Dear Bev H. Thank you for taking the time to share your comments. We are delighted you appreciated our personable and instinctive service. The artwork displayed throughout our hotel feature Australia's leading contemporary and most regarded artists, specifically chosen to complement the hotel's contemporary and European design. We look forward to your return. Be well.

New York City, New York
Reviewed 1 week ago NEW

Absolutely wonderful hotel- staff were efficient, friendly and welcoming. The 'Heavenly Beds' are just that- divine! Breakfast was busy- they needed to open up the extra room but the choice was extensive, constantly replenished and fresh. Would definitely stay again.

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Thank MRinNY
WestinMelbourne, Manager at The Westin Melbourne, responded to this review

Dear MRinNY. Thank you for your positive feedback. We are well known for instinctive service and signatures features including our Heavenly Bed which provides a comfortable and revitalizing night’s sleep. We look forward to welcoming you back to The Westin Melbourne once again. Be well.

Melbourne, Australia
Reviewed 1 week ago

The Westin Hotel Melbourne is my City Haven. Regular stays annually since it first opened….always satisfied with the level of luxury and privacy. I don't need an apartment, I have the Westin and the wonderful people who take care of me during my stay. I will continue to stay here with my many visits to Melbourne. Thank you Ian Morrison...

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Thank PIFandPAF
WestinMelbourne, Manager at The Westin Melbourne, responded to this review

Dear PIFandPAF, Thank you for taking the time to share your comments. We are delighted you continue to experience renewing stays with us in every way. We thank you for your kind comments regarding our associate, Ian and also for your loyalty to our hotel. We look forward to welcoming you again very soon. Be well.

Sydney, Australia
Reviewed 1 week ago

This hotel is always good - every trip to Melb we stay here, Best location, excellent service, and for where it is, super quiet. I do not understand though, why a Hotel like this appling a surcharge for a Credit Card payment, I have NEVER had a surcharge applied by a Hotel - really Westin, how else do you want...

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Thank Joneses2010
Melbourne, Australia
Reviewed 1 week ago

When we arrived at the hotel our room was not ready so they upgraded our oom and extended checkout time. The concierge was very helpful and friendly. The deluxe room was beautiful, clean and spacious. And the pillows and bed covering were extremely comfortable.

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Thank guyanne88
Melbourne
Reviewed 1 week ago

Invited a group for a late morning high tea complete with free flow Prosecco. Great service, nice selection of canapes, cakes etc. and the prosecco was truly free flowing and very enjoyable. Have been here in the foyer bar on several occasions and always enjoy the atmosphere.

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Thank barrye09
Hong Kong, China
Reviewed 1 week ago via mobile

SPG is my chain of choice, mostly because I'm trying to build up loyalty points. They are not the cheapest chain of hotels but generally a safe bet - in other words you generally know what you will get. On the plus side the concierges were amazing! Helpful, efficient and capable of working miracles at short notice. However for a...

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Thank Beaujae
WestinMelbourne, Manager at The Westin Melbourne, responded to this review

Dear Beaujae. Thank you for your comments. We are disappointed to learn that your recent stay did not meet your expectations and we would like to apologise for this. Rest assured all of your comments have all been passed onto the relevant departments for further discussion and improvements. We hope to welcome you back to The Westin Melbourne soon for...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Modern, chic and elegantly understated, The Westin Melbourne's dramatic staircase and light filled lobby overlooking the vibrant City Square sets the tone for one of Australia's leading hotels. Boasting 262 luxurious guest rooms, the award winning property is surrounded by theatres, galleries, designer boutiques and the city's finest attractions.SPG Members receive complimentary in room internet when booking direct. ... more   less 

Additional Information about The Westin Melbourne

Address: 205 Collins St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: €154 - €490 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Melbourne 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
The Westin Melbourne Hotel Melbourne
Westin Melbourne
Melbourne Westin
Hotel Style:
#5 Spa Hotel in Melbourne
#10 Romantic Hotel in Melbourne
#11 Luxury Hotel in Melbourne
#11 Business Hotel in Melbourne
#17 Family Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Melbourne staff and other travellers.
11 questions
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Questions? Get answers from The Westin Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good view and what a huge bathroom!”
 of 5 bubbles 913dannyy, 12 Jan 2017 | Read review
“Facing Swanston street meant lots of great people watching!”
 of 5 bubbles MRinNY, 9 Jan 2017 | Read review
“City View or Corner room”
  • Luxury City View Room
  • Boxing Day Relaxation
 of 5 bubbles PIFandPAF, 8 Jan 2017 | Read review
“Fabulous! Fantastic! Superb! Wonderful!”
 of 5 bubbles 136victoriag, 31 Dec 2016 | Read review
“Although we didn't try it - the hotel offer a high tea package that looks VERY delicious”
 of 5 bubbles Ryukus, 28 Dec 2016 | Read review
5 of 5
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