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The Westin Melbourne

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#15 of 158 Hotels in Melbourne
Certificate of Excellence
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1 room 2 adults 0 children
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The Westin Melbourne
The Westin Melbourne
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1,885 Reviews from our TripAdvisor Community

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Melbourne, Australia
Reviewed 5 days ago NEW

Great room, beautiful bed and big bathroom, lovely for night's stay. Right in the centre of the city, super easy to walk everywhere. Check in staff were quick and efficient. Quiet night's sleep... cant ask for more!

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Thank Mgowland
Sydney, Australia
Reviewed 6 days ago NEWvia mobile

Love this hotel!! Best we have stayed at in Melbourne, even better when we get a balcony room. We try to return here as often as possible but it is never enough. Very centrally located to Melbourne's relaxed cafes and all the amenities you could ask for.

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Thank AusGypsie
Reviewed 1 week ago via mobile

High tea for two - one gluten free. What a dissappointment. Service wasn't great starting at the door with the conceirge staff too busy chatting to open it. The sandwiches were fine. Tasty, even using the tasteless gluten free white bread. The savory tart was dry and over cooked. The scones were not even worth eating - texture was course,...

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Thank kathimacc
WestinMelbourne, Manager at The Westin Melbourne, responded to this review

Dear kathimacc, Thank you for taking the time to provide your feedback regarding your recent visit. We are disappointed to learn your recent visit for High Tea did not meet your expectations and we sincerely apologise. We would welcome the opportunity to discuss further with you and invite you to contact the hotel at your convenience and speak to our...

Maui, Hawaii
Reviewed 1 week ago via mobile

I've stayed in this hotel quite a few times over the last couple of years and it feels like the quality has dropped slightly, certainly in comparison to the Westin in Sydney, where I just arrived from. The number of large towels in the bathroom were much less than in Sydney, and one of the face cloths in the room...

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Helpful?
Thank Lesley-Ann M
WestinMelbourne, Manager at The Westin Melbourne, responded to this review

Dear Lesley-Ann M, Thank you for taking the time to provide your feedback. We are disappointed to learn your recent stay did not meet your expectations and we sincerely apologize. Rest assured your comments have all been passed onto the relevant departments for further discussion and improvements. We hope to have the opportunity to discuss this further with you. Please...

Adelaide, Australia
Reviewed 1 week ago

Central location on Collins street but set back from the main road close to Federation square. The hotel backs onto Flinders lane full of cafes and interesting trendy restaurants most of which will not take bookings so being close is an advantage. Lovely foyer, efficient check in and helpful staff. I had a quiet room on the seventh floor which...

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Thank Bridget H
Reviewed 2 weeks ago via mobile

After an initial booking issue which required a room change, the Westin staff were so helpful and went above and beyond to make our stay rememberable. I highly recommend the Westin Melbourne. Walking distance to most things in the CBD.

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Thank 823anthonyp
WestinMelbourne, Manager at The Westin Melbourne, responded to this review

Dear 823anthonyp. Thank you for your review. We are delighted you enjoyed a renewing stay with us at The Westin Melbourne. Every aspect of your stay is designed so you leave feeling better than when you arrived. We certainly look forward to your next visit. Be well.

Lahaina, Hawaii
Reviewed 2 weeks ago

I think the best part about this hotel is the staff!! We were greeted everyday with a smile, a hello, have a great day etc. The hotel is beautiful and in a perfect location to anything you need. We had a great couple days here and I'd love to return someday. Thank you Westin Melbourne!

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Thank CaryandCindy
WestinMelbourne, Manager at The Westin Melbourne, responded to this review

Dear CaryandCindy. Thank you for your feedback. We are very happy to read you experienced our personalised service and had an enjoyable stay. We certainly look forward to welcoming you once again in the near future. Thank you again, be well.

Mt Eliza, Australia
Reviewed 2 weeks ago

Over many years, we have had some great afternoons and evenings here as a couple and as a family including pre and post theatre, Mothers Day lunches and just dropping in for drinks whether staying in the hotel or not. We even had our last night together as a family at the hotel on the eve of our daughter's wedding...

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Thank gwegwy
WestinMelbourne, Manager at The Westin Melbourne, responded to this review

Dear gwegwy, Thank you for taking the time to complete this review. We are truly sorry to learn of your disappointing experience. At Westin we strive to provide a seamless and renewing experience for all our guests and from your comments it is clear we missed the mark on this occasion. Please know we have passed on your comments to...

Singapore
Reviewed 2 weeks ago

It was 8th March afternoon. I was with my sister in the city and we decided to go to Westin for a quick lunch. We had done a lot of shopping and were a bit tired . We went to the coffee shop and nobody attended to us for quite sometime. We found a table which was not cleaned after...

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1Thank meeran2016
WestinMelbourne, Manager at The Westin Melbourne, responded to this review

Dear meeran2016, Greetings from The Westin Melbourne and thank you for taking the time to complete this review for your lobby bar lunch experience on March 8th. We are truly sorry to learn the service by one of our associates as well as the overall experience failed to impress. At Westin we strive to provide a seamless and renewing experience...

Singapore, Singapore
Reviewed 2 weeks ago

This property continues to live up to expectations! Both the staff and the property. I've been frequenting the property for the past 5+ years and have not been disappointed. I stay on the SPG members floor, the rooms are spacious with a lot of natural lighting. The bathrooms are equally spacious with double basins separate bath and shower. Location a...

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Helpful?
Thank Michelle C
WestinMelbourne, Manager at The Westin Melbourne, responded to this review

Dear Michelle C. Thank you for your comments. We are pleased you appreciate the signature Westin experience that keeps our guest coming back for a revitalizing and uplifting stay. We are happy to read our Concierge team made a lasting impression as it is one of our priorities to ensure our guests feel welcome and special. We sincerely look forward...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Modern, chic and elegantly understated, The Westin Melbourne's dramatic staircase and light filled lobby overlooking the vibrant City Square sets the tone for one of Australia's leading hotels. Boasting 262 luxurious guest rooms, the award winning property is surrounded by theatres, galleries, designer boutiques and the city's finest attractions.SPG Members receive complimentary in room internet when booking direct. ... more   less 

Additional Information about The Westin Melbourne

Address: 205 Collins St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: €177 - €493 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Melbourne 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
The Westin Melbourne Hotel Melbourne
Westin Melbourne
Melbourne Westin
Hotel Style:
#5 Spa Hotel in Melbourne
#10 Romantic Hotel in Melbourne
#11 Business Hotel in Melbourne
#14 Luxury Hotel in Melbourne
#17 Family Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Melbourne staff and other travellers.
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Questions? Get answers from The Westin Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good Hotel , very cose to the city and very conveniently located”
 of 5 bubbles meeran2016, 10 Mar 2017 | Read review
“city view and go an upgrade as its worth it”
 of 5 bubbles xxnaughtyboyxx, 22 Feb 2017 | Read review
“Balcony rooms are great”
 of 5 bubbles JJJ1964, 21 Feb 2017 | Read review
“Try to get a room with a treadmill and weights. But great gym also.”
 of 5 bubbles bigwig2010, 5 Feb 2017 | Read review
“Standard rooms facing Regents Place don't have a view. But they're comfortable and quiet. Otherwise, the Spa Studio has a stunning ambience.”
 of 5 bubbles 761KevinK, 1 Feb 2017 | Read review
5 of 5