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Sofitel Melbourne on Collins

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#15 of 157 Hotels in Melbourne
Certificate of Excellence
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Sofitel Melbourne on Collins
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4,950 Reviews from our TripAdvisor Community

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Showing 4,808: English reviews
Canberra, Australia
Reviewed 13 November 2013

I have stayed at Sofitel on Collins plenty of times and if it was just for the breakfast buffet I would be back for more. The choices and individual options are just amazing and combined with the city view on the 35th floor a unique experience every time. The rooms are clean and well equipped even though some of the...

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Tojodoc
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed your stay with us. Your comments regarding the internet charges are also appreciated. I do recognise and acknowledge your suggestions for the internet service to be free of charge, which is a topic of discussion within our company at the moment. Unfortunately in 2013,...

London
Reviewed 8 November 2013

Had a very comfortable 4 night stay in this hotel. The exec room are large and pleasant - with amazing views of the city from the 49th floor. Interior design is conventional and inoffensive as is the food in the restaurant. Hotel staff are v friendly - but the faux French theme (bonjour...?)wears thin... The breakfast is v good. Gym...

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4Thank McConnon
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor, I was pleased to read you had an enjoyable stay with us on the 49th floor. As a French brand, we are required to use the French greeting. We are currently working with designers in order to renovate all guest rooms in 2014 and 2015. We appreciate your feedback and hope...

Melbourne, Australia
Reviewed 6 November 2013

The hotel and amenities were excellent. The breakfast was awesome. Thoroughly enjoyed stay and would stay again. Only disappointment was the staff at reception hadn't read the booking instructions clearly and gave my nephew a hard time on arrival for the accor card which it was clearly stated he was just here to use the room to change and I...

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Judy T
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor. I was disappointed to read your comments regarding the miscommunication from our Reception Ambassadors and have forward your comments to our Front Office Manager to review with the team. We do hope we have the opportunity to welcome you back in the not too distant future.

Melbourne, Australia
Reviewed 5 November 2013

It was an excellent 2 days at the Sofitel, great service and excellent food. Views from the 47th floor were exceptional. We would stay there again in the future as the experience was wonderful in all respects.

Review collected in partnership with Accorhotels.com
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1Thank JohnTU8230UA
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor. I was pleased to read you had an enjoyable stay on the 47th floor. The views from the hotel are spectacular and we look forward to welcoming you and your guest upon your return back to Melbourne.

Bendigo, Victoria, Australia
Reviewed 4 November 2013

Website has no set rooms or prices, that match up. Deliberate oversight so they can tap your pockets on arrival. There marketing through other websites say 5 star but call the rooms different names again, so you will never actually know what room your paying for until you arrive. Then it goes on availability. All working to there favour. We...

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5Thank Michael K
Sydney, Australia
Reviewed 4 November 2013

First stay at a Sofitel in Australia and it was excellent. Quick check-in and upgraded to a Junior Suite with fantastic views across the city. The Club lounge is one of the best we have encountered (special thanks to Jenny and Andrew). Great housekeeping and the location is perfect for a stroll through the Fitzroy Gardens or some serious shopping...

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2Thank Pierre4823
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor. I was thrilled to read your first stay with Sofitel in Australia was with Sofitel Melbourne On Collins. I appreciate your comments about the service received by our Ambassadors and will be sure to pass on your feedback. We look forward to welcoming you and your guests back in the not...

Melbourne, Victoria, Australia
Reviewed 3 November 2013

Review collected in partnership with Accorhotels.com
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1Thank Passportwarrior
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Leonardtown, Maryland
Reviewed 3 November 2013

we had a v pleasant stay here for a sunday night in melbourne. caught up with local friends and enjoyed the exec lounge access and offerings. we'll be back. we've stayed at the Langham, both hiltons and now here and have to say they all have there good points.

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1Thank P W
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your comments on Trip Advisor, I was thrilled to read you had an enjoyed the Club Sofitel experience. We look forward to welcoming you and your guests back to Sofitel Melbourne On Collins in the not too distant future.

Brisbane, Australia
Reviewed 3 November 2013

I had a room on a very high floor, with views to the bay. The hotel is in the top half of a very high tower. There is an atrium at about level 50 in the building, and the hotel goes up from there. The bar and restaurant is on the atrium level. The hotel is well located in downtown...

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1Thank johnnyvic
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor. I was pleased to read you had an enjoyable stay with us. The Atrium Bar and No 35 restaurant is located on Level 35 of the hotel, from levels 36-50 are the accommodation rooms which have spectacular views of Melbourne. We look forward to welcoming back during your next visit to...

Sydney
Reviewed 3 November 2013

Another perfect visit with great comfort and amazing views. The staff are very friendly, attentive and professtional. I can't resist the views - I go every year and am never disappointed. It is an old building but they are mostly on top of maintenance issues.

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1Thank MikeSyd-132
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Welcome back to Sofitel Melbourne On Collins, pleased to read you had another perfect stay with us. I will be sure to share your feedback with all the Ambassadors. We look forward to welcoming you and your guest back to Sofitel Melbourne On Collins.

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more   less 

Additional Information about Sofitel Melbourne on Collins

Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: €154 - €517 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Melbourne on Collins 5*
Number of rooms: 363
Reservation Options:
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Also Known As:
Sofitel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Sofitel
Hotel Style:
#3 Romantic Hotel in Melbourne
#6 Spa Hotel in Melbourne
#12 Family Hotel in Melbourne
#14 Luxury Hotel in Melbourne
#14 Business Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Melbourne on Collins staff and other travellers.
22 questions
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Panama City, Panama
7 months ago

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Questions? Get answers from Sofitel Melbourne on Collins staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors provide a better view.”
 of 5 bubbles Magarey, 15 Jan 2017 | Read review
“Eastern or southern facing rooms have good views from exhibition buildings to MCG”
 of 5 bubbles pauste1, 13 Jan 2017 | Read review
“The rooms are from the 36th floor upwards so all good views. If you have a particular view you'd like to see ask when booking.”
 of 5 bubbles StargazerMelbourne, 13 Jan 2017 | Read review
“Our room (3723) was just right and it was so quiet that a restful night was had by all.”
 of 5 bubbles hcondon_12, 12 Jan 2017 | Read review
“High floor”
 of 5 bubbles alext199, 11 Jan 2017 | Read review
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