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Sofitel Melbourne on Collins

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#16 of 156 Hotels in Melbourne
Certificate of Excellence
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Sofitel Melbourne on Collins
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5,011 Reviews from our TripAdvisor Community

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Showing 4,864: English reviews
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Reviewed yesterday NEWvia mobile

Stayed at a Luxury Club Sofitel room. A friendly "bonjour!" greeted me as I approached the check in desk. I was kindly granted an early check in and a room on the top floor of the hotel. A brief run down of the hotel facilities was provided before I proceeded to my room. The room was stylish with a French...

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Helpful?
Thank Eric C
Wellington, New Zealand
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

During the grand slam tennis tournament most central Melbourne hotels have a high occupancy rate. This though was not a problem at the Sofitel. There were no delays in the restaurant or for the lifts, the common spaces never felt crowded. We were fortunate and had a corner room, but with all rooms being on level 35 and above they...

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Thank FreddyII
About Hotel's Favourite Review
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you very much for this very positive feedback. I am delighted that you managed to relax and enjoyed your stay. We will also focus a little more on our dress standards in the Club however this can be sometimes a very delicate one to discuss with guests. We do agree that guests should dress appropriately when frequenting Club Sofitel...

Tasmania
Reviewed 2 days ago NEWvia mobile

Love, love, love this hotel. The opulence and the most comfortable bed never disappoints! Ordered room service quite a few times - generous serves and reasonably priced. Thoroughly recommend The Sofitel Melbourne on Collins!

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Thank DeniTasmania
Torquay, Australia
Reviewed 2 days ago NEW

We celebrated our wedding anniversary with a night in Melbourne and chose The Sofitel as we have always enjoyed the service and excellent rooms. I mentioned when booking that it was our anniversary & requested a room with a nice view. Well, not only did we have a room on the 48th floor looking out over the bay, but we...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank MarkMGDesign
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for your lovely comments and thank you for choosing to celebrate your Wedding Anniversary at Sofitel Melbourne On Collins. We pride ourselves on providing genuine service and those little extra touches that make a stay memorable. It’s great to hear you had a pleasant experience. We thank you for your support of our hotel and look forward to...

Brisbane, Australia
Reviewed 2 days ago NEW

Review collected in partnership with Accorhotels.com
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Thank brianrM6521OI
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Echuca, Australia
Reviewed 3 days ago NEW

The moment you arrive with staff opening the door of your car and gathering your luggage, the smooth check in process with friendly staff and the quick service to your room is excellent. Our room had views over the city and out over the bay, then back over the MCG to the Dandenong ranges and after returning to the room...

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Helpful?
Thank Ashley M
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you very much for your fantastic feedback. I am extremely pleased to know that you had a very pleasant stay and enjoyed our high level of service. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. I do hope that we have the pleasure of welcoming you back soon at...

Melbourne, Australia
Reviewed 5 days ago NEW

Very warm welcome as the staff opened the car door. Great atmosphere as soon as we entered the hotel complex. Very effecient and accomodating checking in service. Room was fabulous.Had the best sleep in the king bed. Bathroom lighting great for makeup!!!!!!!! Love the Sofitel

Review collected in partnership with Accorhotels.com
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Helpful?
Thank janetk517
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting a lovely review of your stay at Sofitel Melbourne On Collins. I am delighted that you enjoyed your guestroom and that you appreciated the service of our friendly and welcoming staff. I hope to have the pleasure of welcoming you back in the future.

Australind, Australia
Reviewed 6 days ago NEW

Located at the top end of Collins St, the well know Sofitel, part of the Accor club was a great choice for a short stay in Melbourne. The valet parking staff were extremely attentive upon arrival and efficient when our car was require on departure. Reception staff were polite and friendly, and too very efficient with check-in / check-out. We...

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Helpful?
Thank RCurie
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for sharing your experience following your recent visit to Sofitel Melbourne on Collins. It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back in the future.

Auckland, New Zealand
Reviewed 1 week ago

The location is amazing right in the city center close to all the high end designer shopping you could imagine. Melbourne is a really easy walkable city with trams to hop on and off. Highlights The Sofitels amazing views from the 48 floor Join the ACCORD hotels club for free wifi ($29 per day without) Breakfast was lovely with a...

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Thank Laura J
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you very much for your good feedback. I am delighted to know that you enjoyed your stay and particularly our offer selection for breakfast as well as our exceptional location. We look forward to seeing you again on your future visits to Melbourne.

Sydney, Australia
Reviewed 1 week ago

Great stay at Sofitel on Collins. Very conveniently situated in the city, as you have easy access to the station, shops and other amenities. The rooms were very spacious, clean and comfortable! Whether you're watching the sunrise or sunset the views were just incredible! Definitely would stay again, but spend more time in the hotel!

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Helpful?
Thank DeborahFdo
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting a fantastic review of your stay at Sofitel Melbourne On Collins. We are delighted you enjoyed your stay at the hotel and appreciated the ideal location. We look forward to seeing you again on your future visits to Melbourne.

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more   less 

Additional Information about Sofitel Melbourne on Collins

Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: €167 - €425 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Melbourne on Collins 5*
Number of rooms: 363
Reservation Options:
TripAdvisor is proud to partner with Expedia, ACCOR, Hotels.com, Cheap Tickets, Booking.com, Travelocity and Jetsetter so you can book your Sofitel Melbourne on Collins reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Sofitel
Hotel Style:
#3 Romantic Hotel in Melbourne
#6 Spa Hotel in Melbourne
#12 Family Hotel in Melbourne
#14 Business Hotel in Melbourne
#15 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Melbourne on Collins staff and other travellers.
23 questions
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Questions? Get answers from Sofitel Melbourne on Collins staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 4601 is a corner room with outstanding views”
 of 5 bubbles ashleymG9693GJ, 24 Feb 2017 | Read review
“A room with a view is a must”
 of 5 bubbles 278DianneM, 18 Feb 2017 | Read review
“Get a corner room suite 77sqm of lovely space... treat yourself”
 of 5 bubbles Brendan360, 16 Feb 2017 | Read review
“Take time to actually dine in their Restaurant. the views are amazing especially through dinner service. Enjoy!”
 of 5 bubbles emmanuela869, 14 Feb 2017 | Read review
“Higher the better!”
 of 5 bubbles Vic_Traveller_8, 13 Feb 2017 | Read review
5 of 5