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Sofitel Melbourne on Collins

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#15 of 157 Hotels in Melbourne
Certificate of Excellence
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Sofitel Melbourne on Collins
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4,962 Reviews from our TripAdvisor Community

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Showing 4,819: English reviews
Gwandalan
Reviewed today NEW

Staying here at present whilst going to the tennis. Hotel is in a great location with easy access to all major attractions. Room was as you would expect from an Accor 5 star hotel and is better than both Pullmans in Melbourne which I have previously stayed at. I am a Accor Platinum member so receive access to the Accor...

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Thank Paul V
Reviewed 2 days ago NEWvia mobile

We loved our night at the Sofitel. The beds are the comfiest you will ever sleep in. The views across the city from the 45th floor were stunning. The staff were lovely and checking in was quick and easy. Perfect location for the Aussie open. Close to flinders lane, dinner at chinchin, breakfast at cumulus. Very happy and will be...

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Thank Helen B
Sydney, Australia
Reviewed 2 days ago NEWvia mobile

I stayed here for 1 night during the Australian Open period. It is a nice hotel with friendly staff. It has been a few years since I last stayed here and enjoy the view as the hotel is from level 35 and above of Collins Place. We asked for a view towards Melbourne Park which we got, however the view...

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Thank Aaron G
Blacktown, Australia
Reviewed 2 days ago NEWvia mobile

We stayed at this hotel for the tennis. Staff were friendly and made everything easy. The rooms were clean, the bed amazing and the room was exactly what we were after. We stayed on the 38th floor with a bay view room and was able to see the Australian open tennis courts from our room which just added to the...

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1Thank jo_jo_bartle
North Sydney, Australia
Reviewed 2 days ago NEW

third time we have chosen to stay at the Sofitel and again the service was excellent. On arrival 10.00am our room was not ready so stored our luggage and went for coffee. As promised the hotel rang us at 11.30am to advise our room was ready. Rooms are large with beautiful views regardless of what floor you are on or...

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Thank 22happytravels
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting a lovely review of your stay at Sofitel Melbourne On Collins. We very much enjoy welcoming back returning guests, and take it as a huge compliment that you chose to stay with us again.

Dusseldorf, Germany
Reviewed 2 days ago NEW

@Location: Perfect. Nice part of Collins. @Service: Besides check-in (took far too long) can´t complain. Up to Sofitel standards. @"Hardware:" * Hotel is horrendous state (please note that I am not exaggerating), rooms 30+ years old, feels like a time machine back to the eighties * Booked suite was 3* level at best (photos on website are misleading) * After...

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1Thank Jens1974
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for your feedback following your recent stay at Sofitel Melbourne on Collins. We are appreciative of your comments in relation to where we can improve our hotel and most certainly treat them as constructive criticism. The last renovation of the hotel was 8 years ago and we certainly agree that the guest room interiors are due for an...

Sydney, Australia
Reviewed 3 days ago NEW

Service was excellent, the receptionist was very attentative to out needs, all staff we met throughout the day were very pleasant it was a pleasure to stay at this Hotel. Location was good nice and close to restaurants and a short walk to the city centre, trams were a minute away. Our room was very clean and spacious breakfast was...

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Thank KenandJill2013
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you very much for your good feedback. I am delighted to know that you enjoyed your stay and particularly our offer selection for breakfast as well as our exceptional location. We look forward to seeing you again on your future visits to Melbourne.

London, United Kingdom
Reviewed 3 days ago NEWvia mobile

Our 2nd stay here for Open Tennis only ten minutes walk away. Reception always polite and helpful and room on 39th floors fantastic views over Melbourne. Rooms are large with good bathrooms and towelling robes are thick and luxurious to go with hotel. In centre of main shopping centre and only 25 minutes from airport you won't do much better...

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Thank alangsmith
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting a lovely review of your stay at Sofitel Melbourne On Collins. I am delighted that you enjoyed our exceptional location in central Melbourne and that you appreciated the service of our friendly and welcoming staff. I hope to have the pleasure of welcoming you back in the future.

Townsville, Australia
Reviewed 3 days ago NEW

Beautiful Hotel always a great stay at The Sofitel on Collins. Rooms are large very clean & when the weather is good get to fold back the shutters to take full advantage of the sight of the city. Cocktails in the downstairs lounge were a great way to wind down, delicious too I might add. We had a corner suite...

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Thank 71CityTraveller
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you very much for your fantastic feedback. I am extremely pleased to know that you had a very pleasant stay and enjoyed our high level of service. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. I do hope that we have the pleasure of welcoming you back soon at...

Melbourne, Australia
Reviewed 5 days ago NEW

Just the best place for a weekend away was my partners birthday we go every year,the staff are fantastic make you fell very special a fantastic location easy to get around the cdb do yourself a favour and make a booking now

Review collected in partnership with Accorhotels.com
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Thank adrianlB4305JL
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for your lovely comments and thank you for choosing to celebrate your partner's birthday with us at Sofitel Melbourne On Collins. We pride ourselves on providing genuine service and those little extra touches that make a stay memorable. It’s great to hear you had a pleasant experience. We thank you for your support of our hotel and look...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more   less 

Additional Information about Sofitel Melbourne on Collins

Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: €153 - €510 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Melbourne on Collins 5*
Number of rooms: 363
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Cheap Tickets, Booking.com, ACCOR, Travelocity and Jetsetter so you can book your Sofitel Melbourne on Collins reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Sofitel
Hotel Style:
#3 Romantic Hotel in Melbourne
#6 Spa Hotel in Melbourne
#12 Family Hotel in Melbourne
#14 Business Hotel in Melbourne
#14 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Melbourne on Collins staff and other travellers.
22 questions
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Panama City, Panama
7 months ago

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Questions? Get answers from Sofitel Melbourne on Collins staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are great”
 of 5 bubbles 22happytravels, 21 Jan 2017 | Read review
“Do NOT stay at Sofitel unless fully refurbished...which will not happen short-term!”
 of 5 bubbles Jens1974, 21 Jan 2017 | Read review
“High floors are the best”
 of 5 bubbles KenandJill2013, 20 Jan 2017 | Read review
“Higher floors provide a better view.”
 of 5 bubbles Magarey, 15 Jan 2017 | Read review
“Eastern or southern facing rooms have good views from exhibition buildings to MCG”
 of 5 bubbles pauste1, 13 Jan 2017 | Read review
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