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Mercure North Melbourne

450 reviews
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Traveller (105)
Room & Suite (48)
Dining (12)
Overview
  • Excellent6%
  • Very good30%
  • Average28%
  • Poor19%
  • Terrible17%
Travellers talk about
“opening windows”(4 reviews)
“tram line”(8 reviews)
“a bit tired”(5 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (450)Write a Review
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78
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All reviewsopening windowstram linea bit tiredhotel restaurantcar parkingpublic transportbuffet breakfastmelb
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1 - 5 of 444 reviews
Reviewed 2 days ago

We chose this hotel as I have an Accor card and had stayed there some years prior. It is still a little tired looking. However the staff are very friendly and the rooms clean.Our room did not have a view, but it was suitable for...More

Thank Melaine2222
Reviewed 2 weeks ago

We have stayed in this hotel twice in the last 2 weeks as we have a nephew who is the Royal Childrens Hospital. On our first visit we were very impressed with how friendly and welcoming all staff member were. They were going out of...More

Thank Tracey B
Response from Jayesh_Bala_GM, General Manager at Mercure North MelbourneResponded 1 week ago

Dear Tracey B, Thank you for your 5 star review! It was great to hear you enjoyed your stays with us. The team prides itself on providing exceptional customer service and it always nice to have this recognised by our guests. We look forward to...More

Reviewed 4 weeks ago

I had worried about the reviews on trip advisor prior to staying at this hotel. My worries were not warranted. The Staff were wonderful and accommodating, the room was lovely, clean and well maintained. I only stayed a short time, but had a wonderful sleep...More

Thank SAM4791
Response from Jayesh_Bala_GM, General Manager at Mercure North MelbourneResponded 4 weeks ago

Dear SAM4791, Thank you for taking the time to review your stay at Mercure North Melbourne. It is great to hear that you enjoyed your stay. The team and I look forward to welcoming you back soon. Sincerely, Jayesh Bala General Manager Mercure North Melbourne...More

Reviewed 20 November 2017

This place is in need of a major overhaul, if not pulled down and start again. I Management would not speak to me about how disgusting it was they just instructed the check out clerk to give me a major discount. This tells you that...More

Review collected in partnership with Accorhotels.com
Thank ragnew2016
Response from Jayesh_Bala_GM, General Manager at Mercure North MelbourneResponded 3 December 2017

Dear ragnew, Thank you for taking the time to review your stay. I am very sorry to hear that you had a disappointing stay with us. We have recently completed soft refurbishment on all standard and superior rooms, however the suites that you stayed have...More

Reviewed 18 November 2017 via mobile

Nicely located hotel with parking (paid) and nicely set out. Not to far to Flemington or even shinboner stadium. Food was great and came promptly. Only down side was not having lift to the small car carpark which means you have to lug your bags...More

Thank RachealP
Response from Jayesh_Bala_GM, General Manager at Mercure North MelbourneResponded 20 November 2017

Dear RachealP, Thank you for taking the time to review your recent stay at Mercure North Melbourne. It is fantastic to hear that you had a good stay and enjoyed your meals in Polo Restaurant. The team and I look forward to welcoming you back...More

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About
Amenities
Top amenities
Restaurant
Room Service
Pool
Hotel Amenities
Room Service
Meeting Rooms
Conference Facilities
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Banquet Room
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Details
Price range
US$87 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$87 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (105)
Room & Suite (48)
Dining (12)
Pool & Beach (1)
Hotel & Grounds (54)
Bathroom (26)
Business Centre & Event Rooms (16)
Questions & Answers
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Olivia K
30 March 2017|
AnswerShow all 7 answers
Response from colin r | Reviewed this property |
Apologies for the late response. Yes, there is ample parking
0
Votes
Room Tips
"Room at the front wasn't too noisy. I could here the trams up until a certain time, but really wasn't..."
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"higher floor away from room (but then you look into flats next door)"
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"Room away from Flemington Road, which is very noisy all night."
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"Level 2 offers some city views. Good to be able to open windows to enjoy the sunshine."
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