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Quest on William

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#56 of 157 Hotels in Melbourne
Certificate of Excellence
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Quest on William
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372 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Gladstone, Australia
Reviewed 2 September 2016

Room 908 was disgusting. Meant to be 2 bed exec we paid on average over $300 per night and the dishwasher knob was broken, dryer was old and settings cracked, no coffee plunger although coffee bags provided. Curtains were soiled and had splatter marks on back of curtains, aircon remote was missing it's front, Tv remote was sticky taped together,...

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Helpful?
Thank tiffanyh613
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback tiffanyh613, I am sorry for all the issues you had with your apartment during your stay. A list of all of your issues was handed to both Maintenance and to the housekeeping department to make sure that these problems were addressed to prevent this from happening again. Thank-you once again Quest on William

Albury
Reviewed 1 September 2016

Very good location . The quietness of the apartments is definitely a reason to return. Convenient parking and short walk or free tram ride to shops. So easy to get back onto Flemington road again and freeway.

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Helpful?
Thank leoniew941
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback leoniew941. We hope to see you again

Morwell, Australia
Reviewed 1 September 2016

Located close to where I wanted to be, overall very good. Check in was easy, room was clean and well presented, not keen on bath shower combinations, but other wise all good. Check out was very easy, will be staying again.

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Helpful?
Thank K7898VJmichaelh
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your review K7898VJmichaelh. We hope to see you again

Melbourne, Australia
Reviewed 30 August 2016

Conveniently located and suited need being a 2 bedroom apartment which was very comfortable. Wasn't able to locate the TV remote which was only a minor matter as we weren't in Melbourne to watch TV in the apartment.

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Helpful?
Thank damony65
QuestonWilliam, Manager at Quest on William, responded to this review

Thank-you for you review damony65. I am sorry about the mishap with the Tv remote. We hope to see you again

Adelaide
Reviewed 29 August 2016 via mobile

Room was a very good size but took a long time for air con to warm up. Location would be good on week days but not so on weekends when many nearby cafes are closed. Also no breakfast available on Sundays which I found unbelievable. Bed was comfortable, bathroom lighting not good and towels were thin. Probably good for long...

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Helpful?
Thank TheDollar
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your review, I do apologise about not having breakfast available on the weekends, since we don't have our own restaurant we need to rely on the cafes in the area to cater for guest. We hope to see you again

Colac
Reviewed 24 August 2016

Found the location to be excellent rooms good parking was an issue with cars parking anywhere even though we paid for parking twice had to change parking areas staff were good tried hard fairly quiet no problems sleeping rooms also reasonably priced

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Helpful?
Thank I2456SZcaroll
QuestonWilliam, Manager at Quest on William, responded to this review

Thank-you for your feedback, we hope to see you again

Greater Melbourne, Australia
Reviewed 23 August 2016

Just a great place to stay in the CBD of Melbourne if you need to be central to all that Melbourne has to offer .Short trip the Victoria market , Crown Casino ,with lots of public transport including the free city tram

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Thank nickpT8374AX
QuestonWilliam, Manager at Quest on William, responded to this review

Thank-you for your feedback. I am glad that you enjoyed our location and we hope to see you again

Noida, India
Reviewed 19 August 2016

I would definately recommend Quest as the location was apt, it catered to every single need for a long stay individual like me. Considerate on rates and very helpful in times of need. The only complain I had was with regards to the provision of cleaning the room daily. This should be considered.

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Helpful?
Thank dollyv675
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback, we hope to see you again in the future

Reviewed 17 August 2016

Very ideal location, friendly staff, the appartment was very Spacious, great view (room 1008), fully equipped kitchen. Just that not really liked the design of toilet, the toilet seat was only 2inches away from the bathtub, em… you got what I mean:D

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Helpful?
Thank PartofZL
QuestonWilliam, Manager at Quest on William, responded to this review

Thank-you for your feedback, we hope to see you again in the future

Adelaide
Reviewed 16 August 2016

Great location and very central. Rooms are always perfect, clean and quite large for the price. Staff are always very helpful. Have stayed there are few times and will be back for sure. Perfect for a business trip.

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Helpful?
Thank Michael D
QuestonWilliam, Manager at Quest on William, responded to this review

Thank-you for your feedback, its good to hear that you will be coming back to stay with us again.

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Quest on William provides a delightful 4 1/2 star experience, superbly located in the legal and banking heartland of Melbourne. Just minutes away, experiences of a different kind can be found at Melbourne's Crown Casino, Southbank, Etihad Stadium, Queen Victoria Market and The Arts Precinct, all within a short walk or tram ride. These spacious apartments boast many features, including wireless internet, fully equipped kitchen and laundry facilities along with separate living and dining areas. There's space to work or entertain, making your stay as pleasant as it is convenient. ... more   less 

Additional Information about Quest on William

Address: 172 William St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: €103 - €222 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest on William 4.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Quest On William Melbourne
Hotel Style:
#37 Romantic Hotel in Melbourne
#54 Luxury Hotel in Melbourne
#55 Family Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Quest on William staff and other travellers.
4 questions
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Questions? Get answers from Quest on William staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The kitchen was really useful, even though we ate out for all meals. We were on the 11th floor so the views were pretty good!”
 of 5 bubbles JenJen202, 7 Dec 2016 | Read review
“Avoid rooms facing William Street as they are very noisy”
 of 5 bubbles traveller-eater, 7 Sep 2016 | Read review
“Ask for a room away from William Street - very noisy all through the night”
 of 5 bubbles Pinketer, 21 Jul 2016 | Read review
“rooms at back of hotel may be quieter”
 of 5 bubbles WJ2450, 13 Jul 2016 | Read review
“Get a room at the back with a balcony”
  • Balcony view
  • Ensuite in queen bedroom executive appt
  • Queen bed
 of 5 bubbles Ddln001, 1 Jul 2016 | Read review
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