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Novotel Melbourne on Collins

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4,324 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Melbourne on Collins
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Showing 4,170: English reviews
Kalgoorlie, Australia
Reviewed 2 June 2013

The friendliness and attitude of the staff at this Hotel would have to be the best that I have ever experienced in all of my travels in Australia and abroad. Keep up the fantastic work. A great reflection of management. Thankyou so much.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank sentimentalbloke
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your positive comment about my team . I will be sure to share your feedback with my team and thank you again for noticing the pride and joy they show in their work. We hope to see you back at the Hotel for a future visit. Sincerely, Hayden Hughes General Manager

Brisbane, Australia
Reviewed 31 May 2013

Rooms were a good size and nicely decorated, a little on the modern side for what looked to be an old property. The hotel has a new bar in the lobby which was popular with a good number of guests. With the famous lane ways close by i opted to eat and drink outside the hotel. The Flinders Lane set...

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Helpful?
Thank Phil_Hancox
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your time to write a review. Pleasing to read that our central location made it so easy to explore Melbourne. We hope to welcome you back as there is lots more to explore in our town. Sincerely, Hayden Hughes General Manager

Brisbane
Reviewed 31 May 2013

I was in Melbourne for a short business trip and was booked into the Novotel. Arrived by car late afternoon - seamless service to take my car and direct me to check-in. Fast, efficient friendly service and went to room (728). Clean well presented room (fine for 1 but maybe a little small if there were 2). Went to dinner...

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Thank peter1007
Singapore, Singapore
Reviewed 31 May 2013

The hotel is very conveniently located and good for short stays. I am not sure it really deserves a 4 stars rating as the in-room amenities (bathroom in particular) are minimal and the housekeeping service not the best I have seen. In addition, the heather system in the room wasnt working properly and the room temperature was only 18 degrees...

Review collected in partnership with Accorhotels.com
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Thank Sandra257
Main Beach, Australia
Reviewed 30 May 2013

Our stay at Novotel on Collins more than met our expectations. The room was a good size for 2 adults and a small child. It appeared to have been recently refurbished with lovely decor and an Eames Chair to add to the ambience. The Buffet Breakfasts offered lots of variety and the Cafe had one of the best Club Sandwiches...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Jendhali
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for review. Wonderful to read that we exceeded your expectations and because of this you would stay again. We certainly hope to see you again so you can experience the same service again. Sincerely, Hayden Hughes General Manager

Swan Hill, Australia
Reviewed 29 May 2013

Location was fantastic, super convenient to everything. Valet parking excellent, staff very helpful. Room spacious for family of 4. Only negative, rooms very dark, even with lights on! Have to sit right under lamp to read, they need more. Breakfast YUM!!

Review collected in partnership with Accorhotels.com
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Thank Alison D
Reviewed 29 May 2013

Good standard Novotel, but like most Aussie mid range hotels they need to work on better more frequent service in their restaurant and bar. Hotel wifi was very weak in my area, but seems to be common problem with australian hotels not using latest equipment. Fortunately wifi was included in my room package otherwise not worth the fee. However, Rooms...

Review collected in partnership with Accorhotels.com
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Thank Derek P
Dunsborough, Australia
Reviewed 28 May 2013

This hotel is in the best location in Melbourne. Right in the middle of everything, shopping, eating, town hall etc Service was great, really nice rooms and great value for money. The only negative I could possibly think of is that the rooms are a little dark, other than that all excellent.

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Thank Michellecameron
Perth, Australia
Reviewed 28 May 2013

We were a group of 4 girls who travelled interstate to Melb for a shopping weekend. We chose the Novotel Melbourne on Collins because of its location, reasonable price and double bed configuration. We booked 2 rooms. Taxi ride from Tullamarine to Novotel was approx $70. Arriving at the hotel we were greeted by the Concierge and instructed to take...

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1Thank Livvy7
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you very much for taking the time to write review. I was delighted to read that the Hotel, our central location, the services we provide and my team helped make your stay so enjoyable. This is glowing advertising for Melbourne and everything the city has to offer. Hopefully you visit again as there is lots more to do and...

Gladstone, Australia
Reviewed 27 May 2013

Wonderful Novotel - We loved our stay at the Novotel on Collins, loved the location, service, room, rate, dining, bar, gym. We will definitely stay again the next time we are in Melbourne. We had a great stay!!

Review collected in partnership with Accorhotels.com
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Thank sueb050
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for staying with us and for your kind comments about my team and our central location. I was happy to read that our service had a positive impact on your stay. We look forward to seeing you next time. Sincerely, Hayden Hughes General Manager

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Novotel Melbourne on Collins
Novotel Melbourne on Collins
Cuisines: Healthy, Australian, Bar, International, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane, located conveniently beneath the hotel is now open, Melbourne's most unique fashion destination. ... more   less 

Additional Information about Novotel Melbourne on Collins

Address: 270 Collins St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: €122 - €227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Melbourne on Collins 4*
Number of rooms: 380
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Cheap Tickets, Booking.com, Agoda, Hotwire, Priceline, ACCOR, Hotels.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Novotel Melbourne on Collins reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel
Hotel Style:
#29 Romantic Hotel in Melbourne
#30 Family Hotel in Melbourne
#32 Business Hotel in Melbourne
#56 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Melbourne on Collins staff and other travellers.
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Questions? Get answers from Novotel Melbourne on Collins staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from Collins street quieter, Would also recommend not being situated near the fire stairwell.”
Changry4, 18 Apr 2017 | Read review
“We were on the 12th floor, very good, quiet.”
Perthfunmum, 16 Apr 2017 | Read review
“Haven't had a room with a poor location at this hotel”
Mazzy99, 15 Apr 2017 | Read review
“A view on to Collins Street would be better than a rear/side facing room.”
arh2900, 7 Apr 2017 | Read review
“Our room on the 13th floor was quite and roomy overlooking Little Collins Street.”
NBB58, 14 Mar 2017 | Read review
5 of 5