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Novotel Melbourne on Collins

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4,217 Reviews from our TripAdvisor Community

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Showing 4,069: English reviews
Horsham, Australia
Reviewed 19 June 2013

The Novotel on Collins is always a good stay. Great position in the centre of Melbourne . Recommend staying here for convenience to almost everything in Melbourne CBD shops, restaurants, public transport, sporting and entertainment venues. Staff are always polite and helpful. Good Value if you are an A/Club member.

Review collected in partnership with Accorhotels.com
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Thank 68fire
Brisbane, Australia
Reviewed 19 June 2013

Everything was great, location perfect for the Regent Theatre, no complaints except for the pending transactions put onto my credit card which are still there 1 week later. We arrived early, the hotel stored our bags and called us when the room was available. We only had a quick visit, flew in form Brisbane in the morning and out again...

Review collected in partnership with Accorhotels.com
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Thank Phill5456
Townsville, Australia
Reviewed 19 June 2013

The best Accor hotel I have stayed in. Perfect location, service and rooms! Will be back. Staff in every department were fantastic. Hard pressed to find anything negative about this hotel. If they could have stopped the rain they would have. Take note hotel staff everywhere - this is how it's done!

Review collected in partnership with Accorhotels.com
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Thank divergirl88
Christchurch, New Zealand
Reviewed 19 June 2013

- The booking process was horrendous and a double authorization was taken on my credit card. It caused me a lot of stress as I had to coordinate with Novotel and my bank to get the error sorted. It happened due to the glitch in their online booking system apparently. - The rooms were very small as we were travelling...

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1Thank Sancruise
Melbourne, Australia
Reviewed 19 June 2013

Staff were very friendly but check-in was moderately lengthy due to the slow computer system. The room was very well appointed, the bed very comfortable, the bathroom tasteful. Had a satisfactory continental breakfast in the restaurant. During the visit we were regularly greeted by staff passing by. Location is fabulous!

Review collected in partnership with Accorhotels.com
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Thank Yonken
Melbourne, Australia
Reviewed 18 June 2013

We took our 2 daughters to see a theatre show recently and stayed here for one night with them. From the time we walked into the hotel to when we checked out, the staff were most welcoming, friendly and helpful. Our daughters (age 9 and 11) we super impressed when we walked out of the lift into the lobby, and...

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Thank ch1nadoll
Canberra, Australia
Reviewed 16 June 2013

My husband and I were pleasantly surprised at just how nice this hotel was. I expected a good stay at the Novotel, knowing their reputation, and was not disappointed. In fact our room was perfect. Totally comfortable and impeccably clean. The location was as central as possible and greatly appreciated as we stayed over a long weekend and the crowds...

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1Thank 10KimberleyR
Sydney
Reviewed 16 June 2013

Great position, fantastic bedding, friendly staff, shame we couldn't stay longer! Only one complaint, there were 3 of us in the room but only ever got left 2 towels, we had to ring down for an extra one each time! But overall great hotel.

Review collected in partnership with Accorhotels.com
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Thank ShelleySydney
Reviewed 16 June 2013

I stayed overnight at the Novotel and found the location was fabulous. It is very handy to Flinders Street station, city shopping and interesting restaurants such as those in Degreaves Lane. The valet parking was very well managed and the service at reception and concierge was warm and obliging. On the negative side we found our bed was aged and...

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1Thank Maree M
Australia
Reviewed 15 June 2013

excellent location and service was good. Breakfast included was a bonus and high quality. Why do we have to write a minimum of 200 words in this review before it will 'continue' to allow us to send it

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Thank zymxt

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Novotel Melbourne on Collins
Novotel Melbourne on Collins
Cuisines: Healthy, Australian, Bar, International, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane, located conveniently beneath the hotel is now open, Melbourne's most unique fashion destination. ... more   less 

Additional Information about Novotel Melbourne on Collins

Address: 270 Collins St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: €118 - €294 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Melbourne on Collins 4.5*
Number of rooms: 380
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Priceline, Cheap Tickets, Booking.com, ACCOR, Hotels.com and Agoda so you can book your Novotel Melbourne on Collins reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel
Hotel Style:
#29 Romantic Hotel in Melbourne
#30 Family Hotel in Melbourne
#32 Business Hotel in Melbourne
#57 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Melbourne on Collins staff and other travellers.
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Questions? Get answers from Novotel Melbourne on Collins staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book as a non-member if you want better treatment.”
 of 5 bubbles Valerie643, 18 Jan 2017 | Read review
“Because the hotel is in the city, ask to get as high as possible to limit the street noise.”
 of 5 bubbles BruceM248, 17 Jan 2017 | Read review
“Ask for a room which is close to but not on top of the elevators. The walk to some rooms could be a problem for some older guests.”
 of 5 bubbles 951garrya, 16 Jan 2017 | Read review
“Family suites are huge with two separate rooms TV in each. All are located on level 7 the same floor as the gym and pool”
 of 5 bubbles ericrodneyh, 2 Jan 2017 | Read review
“Our room faced Collins Street so was great”
 of 5 bubbles TMbeachlover, 26 Dec 2016 | Read review
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