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Novotel Melbourne on Collins

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4,163 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Melbourne on Collins
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Showing 4,016: English reviews
Swan Hill, Australia
Reviewed 29 May 2013

Location was fantastic, super convenient to everything. Valet parking excellent, staff very helpful. Room spacious for family of 4. Only negative, rooms very dark, even with lights on! Have to sit right under lamp to read, they need more. Breakfast YUM!!

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Helpful?
Thank Alison D
Reviewed 29 May 2013

Good standard Novotel, but like most Aussie mid range hotels they need to work on better more frequent service in their restaurant and bar. Hotel wifi was very weak in my area, but seems to be common problem with australian hotels not using latest equipment. Fortunately wifi was included in my room package otherwise not worth the fee. However, Rooms...

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Thank Derek P
Dunsborough, Australia
Reviewed 28 May 2013

This hotel is in the best location in Melbourne. Right in the middle of everything, shopping, eating, town hall etc Service was great, really nice rooms and great value for money. The only negative I could possibly think of is that the rooms are a little dark, other than that all excellent.

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Thank Michellecameron
Perth, Australia
Reviewed 28 May 2013

We were a group of 4 girls who travelled interstate to Melb for a shopping weekend. We chose the Novotel Melbourne on Collins because of its location, reasonable price and double bed configuration. We booked 2 rooms. Taxi ride from Tullamarine to Novotel was approx $70. Arriving at the hotel we were greeted by the Concierge and instructed to take...

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Helpful?
1Thank Livvy7
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you very much for taking the time to write review. I was delighted to read that the Hotel, our central location, the services we provide and my team helped make your stay so enjoyable. This is glowing advertising for Melbourne and everything the city has to offer. Hopefully you visit again as there is lots more to do and...

Gladstone, Australia
Reviewed 27 May 2013

Wonderful Novotel - We loved our stay at the Novotel on Collins, loved the location, service, room, rate, dining, bar, gym. We will definitely stay again the next time we are in Melbourne. We had a great stay!!

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Thank sueb050
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for staying with us and for your kind comments about my team and our central location. I was happy to read that our service had a positive impact on your stay. We look forward to seeing you next time. Sincerely, Hayden Hughes General Manager

Melbourne, Australia
Reviewed 26 May 2013

It was overall a good experience staying at the Novotel, Collins Street, Melbourne... Just some minor issues such as , the toilet door would not lock in my specific room...Some paint coming out on a corner of a wall...

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Thank muaaz_mohd
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your recent patronage. I appreciate your constructive comment as it helps us to maintain our standard so we can be the best for our guests. Sincerely, Hayden Hughes General Manager

Sydney
Reviewed 26 May 2013

The Novotel on Collins is a very well located hotel for business or sightseeing with reasonably modern but fairly featureless rooms. It has all of the facilities and features you might expect of a hotel at this price point but no particular charm or selling point apart from the location. The lobby is reached via lift from a small vestibule...

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Thank Relaxalot
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

It was pleasing to read that the Hotel's central location suited your needs. Thank you for your recent visit and your post. Sincerely, Hayden Hughes General Manager

Singapore, Singapore
Reviewed 26 May 2013

I am a first time member of Accor and also a first time user of hotel Novotel on Collins, Melbourne. In all my past business trips and family vacations in many countries, hotels and in different parts of Australia cities, I had never spent more than 30 mins to checkin a hotel barring any long queue. Novotel on Collins was...

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1Thank abc540
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your recent patronage and feedback. I am very sorry that we did not live up to your expectations and would welcome any further communication with you. I can be contacted via email on Hayden.hughes@accor.com. Sincerely, Hayden Hughes General Manager

Reviewed 26 May 2013

Exceptionally clean, modern well appointed room. Great shower and good lightning In bathroom. Very comfortable bed and pillows. Best buffet breakfast in Melbourne. Excellent room rate Special mention to the friendly staff who were well informed and nothing was too much trouble Great location for shopping, theatre , restaurants and cultural centres. Now my hotel of choice when visiting Melbourne...

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Thank PattB96
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your compliment and mentioning my teams exceptional can do attitude. I will share your comment with them and know that this will be an encouragement for them to strive to exceed expectations. Our central location is the best by far and we hope to see you soon. Thank you again for your time to write this positive...

Brisbane, Australia
Reviewed 25 May 2013

We chose this hotel because it was located close to where we were meeting a group of friends early the next morning. We checked in quite late (around 10 pm) and left early (around 6:30 am) but found the staff to be very cheerful and helpful. The room had everything that we needed and nothing that we didn't. The queen-size...

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Thank Mikey0308

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Novotel Melbourne on Collins
Novotel Melbourne on Collins
Cuisines: Healthy, Australian, Bar, International, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane, located conveniently beneath the hotel is now open, Melbourne's most unique fashion destination. ... more   less 

Additional Information about Novotel Melbourne on Collins

Address: 270 Collins St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: €120 - €300 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Melbourne on Collins 4.5*
Number of rooms: 380
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Travelocity, Cancelon, HotelTravel.com, Agoda, Cheap Tickets, ACCOR, Odigeo and Priceline so you can book your Novotel Melbourne on Collins reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel
Hotel Style:
#29 Romantic Hotel in Melbourne
#30 Family Hotel in Melbourne
#32 Business Hotel in Melbourne
#55 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Melbourne on Collins staff and other travellers.
24 questions
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Questions? Get answers from Novotel Melbourne on Collins staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“this is advise for those that wish to hire seminar space only, seminar room glumy and ordinary.”
 of 5 bubbles 380kathleenj, 1 Dec 2016 | Read review
“Overlooking Collins Street is a bonus.”
 of 5 bubbles carolludlow, 30 Nov 2016 | Read review
“All the rooms are of equal standard”
 of 5 bubbles ronh776, 20 Nov 2016 | Read review
“Some rooms are quite a distance from lifts if you are elderly.”
 of 5 bubbles 771margaretn, 14 Nov 2016 | Read review
“just do it!”
 of 5 bubbles 370albert, 13 Nov 2016 | Read review
5 of 5
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