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Novotel Melbourne on Collins

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Novotel Melbourne on Collins
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4,219 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Melbourne on Collins
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Showing 4,071: English reviews
Reviewed 5 days ago NEW

Stayed at the hotel between Xmas and New Year upon recommendation from family members. Location is fantastic. Located central Melbourne and easy walking distance to city shopping and a nice flat stroll to the MCG where I spent two days at the cricket. Caught the SkyBus from the airport to Southern Cross station and then the free CBD tram two...

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Helpful?
Thank Scott M
Warsaw, Poland
Reviewed 5 days ago NEW

The location is perfect just i the middle of the shopping district - walking distance to all major city points. The hotel is very comfy and staff helpful. Great options for breakfast and drinks in the bar downstairs.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank SylwiaWarsaw_Poland
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you very much for your positive feedback. I am really pleased that you enjoyed your room as well as our convenient location. Thank you also for your comments about my ever so friendly team and I will be sure to pass on your thanks to all. We hope we can make you feel welcome on a future visit when...

Annandale, Australia
Reviewed 6 days ago NEWvia mobile

I have to admit I was little unsure of staying here as we normally stay at the Hyatt on Collins for our business trips. However, I was extremely impressed with the service - each and every of the staff I encountered was polite, very helpful and competent - well done! The room was spacious and clean. The hotel was in...

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Helpful?
Thank HotChilli81
Port Augusta
Reviewed 1 week ago

I read reviews of the Novotel on Collins and was aware of the complaints about the distance of some rooms from the lift. I thought they exaggerated as I had seen the building and there is now way it could be that far. Interesting fact . One human cell had 3 metres of DNA. I only say that as I'm...

Review collected in partnership with Accorhotels.com
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2Thank Bruce K
Reviewed 1 week ago via mobile

My husband I stayed 3 nights, the room was quite nice and is located close to everything. But we were disappointed with the cleanliness of bathroom, there was quite a lot of mould on tiles and in drains (shower and vanity)

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2Thank Janice T
Adelaide, Australia
Reviewed 1 week ago

Great location with easy walking access to the Mall. Taxi stand directly out front.Close to Flinders st station. Friendly staff and great breakfast. Rooms clean and plenty of space . would definitely stay here again.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Tarasm650
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your review and having chosen to stay with us at Novotel on Collins. We love welcoming back guests and look forward to see you again. Sincerely, Karen Taylor General Manager

South Perth, Australia
Reviewed 1 week ago

There is only one thing letting this hotel down, and that was the inability to control the air con in my room. Don't get me wrong, there was a switch, but it seemed to either be faulty or restrictive. I continually had to keep putting the temp down and yet is still jumped right back up after a short while....

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Thank tangojo
Melbourne, Australia
Reviewed 1 week ago

Stayed at the Novotel for 2 nights and we were impressed. Would give 4.5 stars if an option. Stayed in a family suite which included a separate bedroom, which our little one stayed in. Room including bathroom were very clean and had everything we needed. Could do with a painting or warmth in the kid's room as it was very...

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Helpful?
Thank Kelwood
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Delighted that you liked all aspects of your getaway and I thank you for posting this encouraging review. It is pleasing you noticed my teams dedication to customer service and especially Rose. Rose is a wonderful part of our team and she will be thrilled that she left such a favourable impression on you and the toughest audience -children. Thank...

Mount Beauty, Australia
Reviewed 1 week ago via mobile

I'm surprised that this is my first review for this hotel. As Le Club members we generally stay in Accor properties when in Melbourne and have stayed at the Mercure Welcome Hotel, Victoria Ibis Styes, Ibis & Mercure Therry Street, Mercure Treasury, Sofitel and enjoyed them all. I'm not sure why we've never actually stayed at the Novotel on Collins...

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Helpful?
Thank MountainToCoast
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your time to share the wonderful experience you had whilst staying at Novotel on Collins. My team will be thrilled once I pass on your feedback and I very much appreciate you highlighting their professional, respectful attitude not only to guests but each other. We very much like to make you feel welcome on your next visit...

Reviewed 1 week ago via mobile

Last December, i was in Melbourne for a vacation with my 2 kids. We stayed at Novotel on Collins for 6 nights, very helpful reception, great location, rooms are clean. The only fallback is the free Wifi, only 2hours everyday. There are lots of restaurants nearby, many many shops and lots of coffee shops around the area. From the airport,...

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Thank MrMt25 .
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your recent patronage and positive review. It is great to read that you and the family had a happy time whilst you called the Novotel on Collins your home away from home. We very much look forward to welcoming back guests and hope you get another break soon. Sincerely, Karen Taylor General Manager

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Novotel Melbourne on Collins
Novotel Melbourne on Collins
Cuisines: Healthy, Australian, Bar, International, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane, located conveniently beneath the hotel is now open, Melbourne's most unique fashion destination. ... more   less 

Additional Information about Novotel Melbourne on Collins

Address: 270 Collins St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: €121 - €294 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Melbourne on Collins 4.5*
Number of rooms: 380
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Agoda, Cheap Tickets, Priceline, Booking.com, Hotels.com and ACCOR so you can book your Novotel Melbourne on Collins reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel
Hotel Style:
#29 Romantic Hotel in Melbourne
#30 Family Hotel in Melbourne
#32 Business Hotel in Melbourne
#57 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Melbourne on Collins staff and other travellers.
24 questions
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Questions? Get answers from Novotel Melbourne on Collins staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book as a non-member if you want better treatment.”
 of 5 bubbles Valerie643, 18 Jan 2017 | Read review
“Because the hotel is in the city, ask to get as high as possible to limit the street noise.”
 of 5 bubbles BruceM248, 17 Jan 2017 | Read review
“Ask for a room which is close to but not on top of the elevators. The walk to some rooms could be a problem for some older guests.”
 of 5 bubbles 951garrya, 16 Jan 2017 | Read review
“Family suites are huge with two separate rooms TV in each. All are located on level 7 the same floor as the gym and pool”
 of 5 bubbles ericrodneyh, 2 Jan 2017 | Read review
“Our room faced Collins Street so was great”
 of 5 bubbles TMbeachlover, 26 Dec 2016 | Read review
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