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Novotel Melbourne on Collins

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Novotel Melbourne on Collins
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4,250 Reviews from our TripAdvisor Community

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Showing 4,099: English reviews
Ulverstone, Australia
Reviewed 2 days ago NEW

Great location, nice room with good insulation (near the lifts, but could't hear them), good bed and great breakfast. Helpful, pleasant and efficient staff. Very efficient car valet parking service from nearby garage (we had two vehicles, and took one or both out on each day of our visit).

Review collected in partnership with Accorhotels.com
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Helpful?
Thank W6753IWandrewm
Melbourne
HOTEL’S FAVOURITE REVIEW
Reviewed 30 August 2016

This is our third stay at the Novotel. It has a great location right in the middle of the city, and appears to have been refurbished inside since our last stay. Despite obtaining a cheap two-night stay, a welcome surprise was being upgraded to an executive suite. I have never ever stayed in such a large hotel room. The food...

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Helpful?
1Thank phebianMelbourne
About Hotel's Favourite Review
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your review following your recent visit with us. Thank you for the compliment you have given my team I am appreciative of your comment and yes they do strive to exceed guest expectations. I am extremely sorry that we have not met your expectations otherwise, please allow me to express my sincerest apology. We look forward to...

Auckland
Reviewed 3 days ago NEW

After staying at the Auckland Airport Novotel we were looking forward to the Melbourne one,again great hotel to stay at , here for 2 nights,roomy accomodation,very good shower and toiletries. Comfortable bed and the pillow option always a plus We had 2 dinners here both very good,service first class and a good selection at breakfast This hotel is very central...

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Helpful?
Thank Kiwis2NthShoreAuck
Wokingham, United Kingdom
Reviewed 5 days ago NEW

Really great location, staff very helpful, breakfast good selection for every taste, had a meal in the restaurant one evening it was excellent, rooms clean and plenty of room, excellent shower, very quiet for a city centre hotel.

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Helpful?
Thank Alison H
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your review. It is pleasing to know you had a wonderful time and loved all the services we offer. My team and I look forward to make you feel welcome again. Sincerely, Karen Taylor General Manager

Wellington, New Zealand
Reviewed 6 days ago NEW

Rooms very nice, petite. Interesting window arrangements looking down on internal atrium area. Staff very helpful. Small pool overlooking atrium area (was very hot around there and noisy when children in pool). Restaurant excellent, particularly recommend the calamari and the roasted beetroot and feta side!

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Helpful?
Thank Le S
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your recent review and patronage. Our Hotel is build around a shopping complex which is known as St. Collins Lane who links Collins Street to Little Collins Street and makes for great discoveries in Melbourne's Lanways and Arcades. Pleased you liked the services we offer. We hope to see you again to make you feel welcome. Sincerely,...

Metford
Reviewed 6 days ago NEW

This hotel is right in the middle of Melbourne, with trams out the front and short walks to attractions such as Fed Square, Queen Vic markets, Flinder's Street Station and many others. While the rooms are generous, we had a "view" over the shopping mall which its built over. We got our room on a special price promotion, and were...

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Helpful?
Thank Paulsmith28metford
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Delighted to read you loved our hotels location as you could easily discover Melbourne. We would love to make you feel welcome again and thank you for your review. Sincerely, Karen Taylor General Manager

Bengaluru, India
Reviewed 1 week ago NEW

The hotel has been recently renovated, has a great location. The rooms are good. The corridors are long and it can be a long walk from the lift to the room. The rooms on the inside i think may be a lil quieter.

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Helpful?
Thank jswaminat
Reviewed 1 week ago via mobile

Novotel on Collins street is great if you want to be in the heart of Melbourne. A tram stop in the city circle, at the front door is handy when getting around Melbourne. The rooms in Novotel are simple and great for short stays. The pool that they provide is ok, I would like if the spa worked though. Meals...

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Helpful?
1Thank Caserpier W
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

It is pleasing to know you loved our location and all aspects of your stay with us. I am extremely appreciative of your observation on what we can improve and will take your comment onboard. Thank you for posting this review. Sincerely, Karen Taylor General Manager

Brisbane, Australia
Reviewed 1 week ago via mobile

My wife & I came to Melbourne to visit friends. Hotel was very centrally located hence, why we chose it. The lobby & main areas were clean & tidy, the stuff were friendly. The room initially appeared ok. However, upon closer inspection, the shower drain was blocked with water leaking directly out & towards the carpet in the room. What's...

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Helpful?
2Thank Shane_Press1
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your review. I am extremely sorry your visit was marred by so many incidents that could have been avoided, please allow me to apologise. It saddens me that your stay was disappointing as this is not what we are known for. I respect that you do not wish to revisit. If you would like to further talk...

Melbourne, Australia
Reviewed 1 week ago via mobile

Spent the night in city to do some shopping and dinner. Convenient to both shops and restaurants, also easy walk to Crown casino etc. Second stay here , staff all friendly and rooms quite nice. Only complaint was the room was very warm tried a few times to get air conditioner to turn down temp but seemed to stay on...

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Helpful?
Thank Suzy113
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Glad to read you liked the hotels central location and especially my teams friendly service. I am sorry that not everything was seamless and I thank you for bringing it to our attention. It is helpful to how we can offer better comfort. We look forward to make you feel welcome again and thank you for your review. Sincerely, Karen...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Novotel Melbourne on Collins
Novotel Melbourne on Collins
Cuisines: Healthy, Australian, Bar, International, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane, located conveniently beneath the hotel is now open, Melbourne's most unique fashion destination. ... more   less 

Additional Information about Novotel Melbourne on Collins

Address: 270 Collins St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: €141 - €278 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Melbourne on Collins 4.5*
Number of rooms: 380
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, ACCOR, Agoda and Cheap Tickets so you can book your Novotel Melbourne on Collins reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel
Hotel Style:
#29 Romantic Hotel in Melbourne
#30 Family Hotel in Melbourne
#32 Business Hotel in Melbourne
#57 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Melbourne on Collins staff and other travellers.
24 questions
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Questions? Get answers from Novotel Melbourne on Collins staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All floors are very quiet”
 of 5 bubbles Paulsmith28metford, 15 Feb 2017 | Read review
“I prefer the street view over the atrium.”
 of 5 bubbles 303garryf, 21 Jan 2017 | Read review
“Book as a non-member if you want better treatment.”
 of 5 bubbles Valerie643, 18 Jan 2017 | Read review
“Because the hotel is in the city, ask to get as high as possible to limit the street noise.”
 of 5 bubbles BruceM248, 17 Jan 2017 | Read review
“Ask for a room which is close to but not on top of the elevators. The walk to some rooms could be a problem for some older guests.”
 of 5 bubbles 951garrya, 16 Jan 2017 | Read review
5 of 5