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Grand Hyatt Melbourne

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#21 of 158 Hotels in Melbourne
Certificate of Excellence
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Grand Hyatt Melbourne
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3,826 Reviews from our TripAdvisor Community

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Showing 3,729: English reviews
Brisbane, Australia
Reviewed 16 October 2016

Great environment, lovely and polite staff, the best you can get in a hotel. Every thing is made for a perfect stay, and when/if you need something, the staff members do the best to organise it for you! I sincerely enjoyed it a lot!

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Thank 94mohsenh
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear 94mohsenh, Thank you for taking the time to share your kind review following your recent stay at Grand Hyatt Melbourne. We are delighted to read you sincerely enjoyed your stay and our staff were able to assist you at our high standard of service. We look forward to welcoming you back to the hotel in the near future.

Adelaide, Australia
Reviewed 16 October 2016

The hotel presents an impressive lobby made inviting by attentive and warm staff. The room was well fitted out albeit the furniture looked a little old. The gym was excellent but the pool quite small. Overall, very comfortable stay made memorable by warm and attentive staff everywhere!

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Thank TieTraveller
Sydney, Australia
Reviewed 16 October 2016

I stay at the Grand Hyatt on all my business trips and they never fail to deliver. The hotel is clean, conveniently located, staff are very friendly and the beds are comfortable. They also have the best hotel gym I have seen in Australia (but the pool is not great, don't go here if you're looking to swim laps).

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Thank Kaisa Q
Melbourne, Australia
Reviewed 16 October 2016

excellent service from all the friendly staff and quality clean rooms perfect location in Melbourne CBD as it is close to everything They gent at the taxi rank has been there forever and is still funny as ever

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Thank Roberto M
Sydney, Australia
Reviewed 16 October 2016

Review collected in partnership with Hyatt Hotels
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Thank Angela B
Sydney, Australia
Reviewed 14 October 2016

Absolutely beautiful hotel. Great location and within walking distance to the city central and business areas. Food and beverage for those who enjoy some room service (or are pressed for time) is exceptional. Try the coconut mousse cake - you'll thank me!

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Thank Ojedna
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Ojedna, Thank you for taking the time to share your kind review following your recent stay at Grand Hyatt Melbourne. We are pleased to read you enjoyed your room service meals especially the coconut mousse cake which is our favourite as well! Thank you again for your recommendation and we look forward to welcoming you back to Grand Hyatt...

Sydney, Australia
Reviewed 13 October 2016

But $6.50 for a newspaper!? Makes you feel that everything else is overcharged. No table in room to work, set laptop. Noisy plumbing. Noisy air conditioning. Smooth checkin and check out. Most helpful and genuinely engaging staff.

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1Thank Antoine C
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Antonine C, Thank you for taking the time to share your review following your recent stay at Grand Hyatt Melbourne. We are pleased to read that you experienced a smooth check-in and check-out. However, thank you for bringing the plumbing and air conditioning noise to our attention. Also regarding the chargers for newspaper we thank you for your feedback...

Reviewed 13 October 2016

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Thank Hanani F
Adelaide, Australia
Reviewed 12 October 2016 via mobile

We genuinely love this hotel, we get great service, great rooms, fantastic views, and we have Stefanos making our breakfast in the club lounge what more could one ask for coming here is like a home away from home when here in Melbourne Only one thing please bring back the nuts in the cocktail bar pop corn is for the...

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Thank Chillimudcrab
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Chillimudcrab, Thank you for taking the time to share your kind review following your recent stay at Grand Hyatt Melbourne. We are pleased to read you enjoyed your stay once again and look forward to seeing Stefano each morning in Grand Club Lounge! Thank you for your feedback regarding the offerings at Ru-Co Bar we will most certainly pass...

MELBOURNE, Australia
Reviewed 12 October 2016

Highly recommend! great customer service! food drinks top notch! the heart of melbourne with lots of surrounding places to go and to-dos! always made us feel welcome and important!! a must go to hotel

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Thank Anita D
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Anita D, Thank you for taking the time to share your wonderful review following your recent stay at Grand Hyatt Melbourne. We are thrilled to read you highly recommend our hotel and always feel welcomed by our staff on each of your stays. We look forward to welcoming you back to the hotel in the near future.

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Hyatt Melbourne hotel is a 5-star hotel on Collins Street in the centre of CBD, business, luxury shopping, theatre and restaurant district. The hotel is located within walking distance of Princess Theatre, Federation Square and Southgate. The hotel provides 548 rooms and suites with extensive meeting rooms and event facilities, spectacular upper and lower lobbies, the restaurant, Collins Kitchen, the bar, RU-CO, as well as an exclusive retail environment and innovative events venue, the residence. Guests booking into Club accommodation will enjoy all the benefits of the Grand Club lounge including personalised express check in and check-out, deluxe continental breakfast, all day refreshments, evening drinks with canapes and private meeting areas. For meetings and events, Grand Hyatt Melbourne offers the perfect combination of first-class function rooms, outstanding services and a range of flexible packages. For weddings our Melbourne hotel offers a range of romantic rooms for your special day. Grand Hyatt Melbourne also offers all guests' access to City Club Health & Fitness 24/7. ... more   less 

Additional Information about Grand Hyatt Melbourne

Address: 123 Collins St., Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: €167 - €499 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Melbourne 5*
Number of rooms: 548
Reservation Options:
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Also Known As:
Grand Hyatt Melbourne Hotel Melbourne
Melbourne Grand Hyatt
Hyatt Melbourne
Melbourne Hyatt
Hotel Style:
#5 Family Hotel in Melbourne
#5 Romantic Hotel in Melbourne
#6 Business Hotel in Melbourne
#20 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Melbourne staff and other travellers.
18 questions
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Questions? Get answers from Grand Hyatt Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view, and book a club room for access to the business lounge with complimentary snacks/drinks and views”
  • Our city view from our 32nd floor
 of 5 bubbles LetsGoMumReviews, 20 Mar 2017 | Read review
“if you can afford it the suite”
 of 5 bubbles janalaia, 18 Mar 2017 | Read review
“High-floor corner rooms”
  • Room on level 25
  • Room on level 25
  • View from room on level 25
 of 5 bubbles Gia24, 15 Mar 2017 | Read review
“If you can it is worth upgrading to a Club Room and enjoying the lounge.”
 of 5 bubbles kdougo, 14 Mar 2017 | Read review
“Suite has 360 views with top to floor ceilings”
 of 5 bubbles kcherrie, 6 Mar 2017 | Read review
5 of 5