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3/9/2017 4/9/2017
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    Grand Hyatt Melbourne

    123 Collins St., Melbourne, Victoria 3000, Australia
    Hotel website
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    3/9/2017 4/9/2017
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    US$274
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    Traveller (841)
    Room & Suite (456)
    Storyboard
    The Hotel Windsor
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    Overview
    • Excellent65%
    • Very good23%
    • Average8%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “collins kitchen” (151 reviews)
    “the club lounge” (166 reviews)
    “collins street” (149 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from Grand Hyatt Melbourne
    Special Offer: Staycation Package
    Hotel deals
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    The Hotel Windsor
    8,025 reviews
    #29 of 160 hotels in Melbourne
     
    The Westin Melbourne
    1,960 reviews
    #16 of 160 hotels in Melbourne
     
    Citadines on Bourke Melbourne
    2,131 reviews
    #31 of 160 hotels in Melbourne
     
    Adelphi Hotel
    1,066 reviews
    #1 of 160 hotels in Melbourne
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (4,241)
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    There are newer reviews for Grand Hyatt Melbourne
    See the most recent reviews

    421 - 425 of 4,137 reviews

    Reviewed 18 March 2017

    Worst experience - long queues at check in; badvservice overall. This is completely different from the experience I have had at other Hrand Hyatts. To provide a few specific examples - requested the staff at the reception for an AFR ( Australian Financial Review) to...More

    Review collected in partnership with Hyatt Hotels
    Thank Abhijnan D
    Response from GrandHyattMel, Public Relations Manager at Grand Hyatt MelbourneResponded 20 March 2017

    Dear Abhijnan D, Thank you for taking the time to share your experience following your recent stay at Grand Hyatt Melbourne. We are disappointed to read your stay did not meet your expectations and from arrival you experienced delays upon check-in due to the hotel's...More

    Reviewed 18 March 2017

    Enjoyed my stay. Beverages very expensive, otherwise an excellent experience. Room very good, hot water with good pressure. I like to have a swim during my hotel stays - however pool was disappointing, water was too warm and the black and white check was overwhelming...More

    Review collected in partnership with Hyatt Hotels
    Thank jenniferwI1079XF
    Response from GrandHyattMel, Public Relations Manager at Grand Hyatt MelbourneResponded 19 March 2017

    Dear JenniferI1079XF, Thank you for taking the time to share your experience following your recent stay at Grand Hyatt Melbourne. We are pleased to read you enjoyed your stay and our guest rooms were comfortable. We do thank you for your valuable feedback which we...More

    Reviewed 16 March 2017

    I had a corner room which had great views. The staff were very friendly and organised a birthday treat for my husband which was much appreciated. Awesome location meant a quick walk to the river, restaurants and trams. Highly recommend!More

    Review collected in partnership with Hyatt Hotels
    Thank Beena C
    Response from GrandHyattMel, Public Relations Manager at Grand Hyatt MelbourneResponded 19 March 2017

    Dear Beena C, Thank you for taking the time to share your wonderful review following your recent stay at Grand Hyatt Melbourne. We are thrilled that we were able to share such a special occasion with you and your husband and we are pleased your...More

    Reviewed 16 March 2017

    Attentive staff, well appointed rooms, (some could do with a bit of a spruce up). very helpful concierge. Location second to none. Plenty of local cafes down Melbourne's classic lane ways for coffee and italian. Short walk to my favourite Pho in Russell Street.More

    Thank Dave G
    Response from GrandHyattMel, Public Relations Manager at Grand Hyatt MelbourneResponded 19 March 2017

    Dear Dave G, Thank you for taking the time to share your review following your recent stay at Grand Hyatt Melbourne. We are pleased to read that you experienced a perfect stay and our central location meet your expectations to be able to roam the...More

    Reviewed 16 March 2017 via mobile

    Arrived at hotel at 2pm, valet service very polite. Waited 10mins at reception which was no issue. Got a late check out. Room was what we wanted, definitely worth paying the extra for a deluxe room. Breakfast is one of the best that we have...More

    Thank burnit83
    Response from GrandHyattMel, Public Relations Manager at Grand Hyatt MelbourneResponded 19 March 2017

    Dear Burnit83, Thank you for taking the time to share your kind review following your recent stay at Grand Hyatt Melbourne. We are pleased to read we were able to meet your expectations and you had the opportunity to experience our award winning buffet breakfast,...More

    The Hotel Windsor
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    Citadines on Bourke Melbourne
    2,131 reviews
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    Adelphi Hotel
    1,066 reviews
    #1 of 160 hotels in Melbourne
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$186 - US$554 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Family Hotel in Melbourne
    • #5 Romantic Hotel in Melbourne
    • #6 Business Hotel in Melbourne
    • #22 Luxury Hotel in Melbourne
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 548
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Cheap Tickets, Priceline, Travelocity, Ctrip TA, TripOnline SA, Hotwire, Cancelon, Agoda, HotelsforEveryone, HotelQuickly and Evoline ltd so you can book your Grand Hyatt Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Victoria >
    • Melbourne >
    • Central Business District
    • Also Known As
    • Grand Hyatt Melbourne Hotel Melbourne ,
    • Melbourne Grand Hyatt ,
    • Hyatt Melbourne ,
    • Melbourne Hyatt
    Add Photo Photos
    Traveller (841)
    Room & Suite (456)
    Dining (64)
    Pool & Beach (7)
    Hotel & Grounds (466)
    Bathroom (94)
    Business Centre & Event Rooms (4)
    Family and Play Areas (1)
    Nearby
    Central Business District
    Full of discovery and delight, Melbourne’s laneways
    tease the imagination long after you’ve put your weary
    feet up to rest. They weave through the heart of the
    city: cafes, bars, restaurants and boutiques,
    throbbing with conversation and espresso coffee. You
    never quite know what you’ll find around the next
    corner: cobblestone alleys, old beer barrel hoists and
    even vats of simmering organic soup. There is the air
    ...More
    Citadines on Bourke Melbourne
    2,131 reviews
    .19 km away
     
    The Westin Melbourne
    1,960 reviews
    .22 km away
     
    The Hotel Windsor
    8,025 reviews
    .45 km away
     
    Adelphi Hotel
    1,066 reviews
    .17 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    alyces201
    9 July 2017|
    AnswerShow all 5 answers
    Response from HPK55 | Reviewed this property |
    We loved our stay at the Grand Hyatt so you cannot go wrong with the Park Hyatt as it is situated around parklands not in the CBD and the magnificent Cathedral is across from the hotel. Spoil yourselves in one of the Club... More
    1
    Vote
    niss828
    3 July 2017|
    AnswerShow all 5 answers
    Response from AussieJane57 | Reviewed this property |
    No. There is a nightly fee.
    1
    Vote
    niss828
    3 July 2017|
    AnswerShow all 5 answers
    Response from PatienceSydney | Reviewed this property |
    I would try a nearby dry cleaner (as this is the commercial part of Melbourne) they will often do bags of laundry for less than the exorbitant prices the hotels charge. Alternatively you would probably be a short tram ride... More
    1
    Vote
    Room Tips
    "Upper floors with window oreinted to the south offer spectacular views"
    Read review
    "Book a club room - you will not regret it."
    Read review
    "None really as its an older hotel they all have a noise problem"
    Read review
    "Ask for high floor overlooking the gardens and south bank"
    Read review
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