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Best Western Melbourne City

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Traveller (321)
Room & Suite (247)
Dining (24)
Ratings and reviews
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“pensione hotel”(184 reviews)
“shoebox room”(75 reviews)
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What's included
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
Multilingual Staff
Wheelchair Access
Dry Cleaning
Self-Serve Laundry
3 Star Hotel
Modelled on the original European pensione hotels, the Pensione Hotel Melbourne combines original turn of the century building features with modern design and soft tones, creating a warm and inviting atmosphere.Set behind a beautiful Heritage-listed façade, the Pensione Hotel offers...
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Location and contact
16 Spencer St., Melbourne, Victoria 3000, Australia
7.9 km to Avalon Airport
269 restaurants are within a 0.5 km radius
1.2 km from Flinders Street Station
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,812)
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2,685 results
Traveller rating
1,106
1,098
344
87
50
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1,106
1,098
344
87
50
Show reviews that mention
All reviewspensione hotelshoebox roomsouthern cross stationgreat locationrooms are smallspencer streetshower doorshort staycrown casinothe ground floorsky bustrain stationdouble bedshort walkpublic transportone night staywould stay again
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1 - 5 of 2,685 reviews
Reviewed yesterday

Cut your tariff in half or combine two 'rooms'. For $A140 a night, the options are plentiful in this area and anything would be preferable. And please,those promotional photos are hilariously 'deceptive'. Don't eat anything for a month or you'll never get into the shower....More

Thank goodie3shoes
Reviewed 3 days ago via mobile

I needed to stay by myself in Melbourne at short notice and I did not want to pay a big tariff. I booked a “matchbox single” which also included a continental buffet breakfast for $136.88. The room, 320, was small but contained all I needed....More

Thank Karen551115
Response from Duke D, General Manager at Best Western Melbourne CityResponded 2 days ago

Hi Karen, Thank you for your detailed feedback allows us to continue to focus our energy in the right areas, with our guests experience in mind. Your comments have been heard and will be addressed. For the benefit for your next visit all our TV...More

Reviewed 6 days ago

easily the best hotel for the price in central melbourne.. the breakfast is also great value..close to sth cross station, casino and restaraunts..this was my 4th stay and we will be back.. very friendly

Thank W7481FGjohnm
Response from Duke D, General Manager at Best Western Melbourne CityResponded 2 days ago

Dear WFGjohnm, What a fantastic review! Thank you so much! It's a pleasure to have you stay with us again! We look forward to your next visit! Warmest, The Best Western Melbourne City Team

Reviewed 1 week ago via mobile

My two daughters and I stayed here for 2 nights whilst visiting friends in Melbourne. Before we arrived we received a phone call asking us how we would like the bedding set up and I was impressed by the professionalism over the phone. We arrived...More

Thank aussiefamily2013
Response from Duke D, General Manager at Best Western Melbourne CityResponded 6 days ago

Good afternoon Aussiefamily2013, What a wonderful review! We are delighted you enjoyed your time with us! We hope we can welcome you back again soon! Warmest regards, Sophie The Best Western Melbourne City Team

Reviewed 2 weeks ago

Now that the former Pensione is a Best Western I can confirm that it is still great value for money. Clean, comfortable bed and pillows and great staff. As always, great location. I've included a couple of photos of what's outside. Particularly to show how...More

Thank Rosieaus
Response from Duke D, General Manager at Best Western Melbourne CityResponded 2 weeks ago

Dear Rosieaus, We are delighted you enjoyed your recent stay with us and found our services great value for money! We hope to see you again soon. Warmest regards, BW Melbourne City Team

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Wheelchair Access
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$71 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Business Hotel in Melbourne
#45 Romantic Hotel in Melbourne
Room types
Non-Smoking Rooms
Details
Price range
US$71 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Business Hotel in Melbourne
#45 Romantic Hotel in Melbourne
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (321)
Room & Suite (247)
Dining (24)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
Ask a question
leekahjin
22 October 2017|
Answer
Response from Wasp534 |
We are going to go to a show at Her Majesty's is it starts at 1pm can we check in at 12 noon. Also do you have off street parking
0
Votes
carolparkin02
6 September 2017|
Answer
Response from Chief B | Reviewed this property |
Buy a bus card. Buses or trains for AUD 4.2 each time and daily maximum is $ 8.4. Buses or trains in city are free. And about food, don't forget to try the coffee, deserts, and classic Aussie steak.
0
Votes
djcunningham57
11 August 2017|
AnswerShow all 2 answers
Response from Chief B | Reviewed this property |
16 minutes' driving or 35-40minutes' catching buses. The hotel is near the southern cross station and you can take the buses or subway there.
0
Votes
Room Tips
"room 23..nice and big for the price"
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"Book a larger room for extended stays."
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"If you are planning on travelling light, then a shoebox room should be big enough"
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"stay away from Spencer street facing rooms because of the noise"
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