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Best Western Melbourne City

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Traveller (348)
360
Panoramas (6)
Traveller (348)
360
Panoramas (6)
Dining (24)
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Rooms
2 Dec3 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Restaurant
Bar/Lounge
Wheelchair Access
Free High Speed Internet (WiFi)
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Value
Trendy
HOTEL CLASS
Location
Full view
Neighbourhood
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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Reviews (2,840)
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2,707 results
Traveller rating
1,112
1,103
352
89
51
Traveller type
Time of year
LanguageEnglish
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1,112
1,103
352
89
51
Show reviews that mention
All reviews pensione hotel shoebox room southern cross station great location rooms are small spencer street shower door short stay crown casino the ground floor airport bus sky bus single bed comfortable bed tram stop public transport one night stay
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1 - 5 of 2,707 reviews
Reviewed 1 week ago

I spent a week here while attending a conference at the Melbourne Convention Center. It was comfortable, quiet, and a short walk to the Convention Center. Breakfast was basic but decent. I would return.

Thank Deborah N
Response from Duke D, General Manager at Best Western Melbourne CityResponded 1 week ago

Dear Deborah N, Thanks for taking the time to write this review. We are pleased to hear you had a comfortable stay with us :) We hope to welcome you back soon! Warmest Regards, Best Western Melbourne City Team

Reviewed 3 weeks ago via mobile

What a great little hotel!! We love that they market their rooms true to size! They know they have small rooms - so they don’t hide it! Matchbox and Shoebox anyone? We opted for the Courtyard room, and even though small (15m2) - it more...More

Thank SonyaMuller
Response from Duke D, General Manager at Best Western Melbourne CityResponded 2 weeks ago

Hi SonyaMuller Thank you for leaving us such a detailed recount of your recent stay. It was great to read of your experience and we appreciate your kind words feedback in general. I must say it is refreshing to read such a realistic point of...More

Reviewed 3 weeks ago via mobile

I stayed here as it was booked for me by Trailfinders. The shoebox room lives up to its name. The room itself is clean and well appointed with tea and coffee making facilities, ironing board and television. The shower room is not good if you...More

Thank DebbieB3225
Response from Duke D, General Manager at Best Western Melbourne CityResponded 3 weeks ago

Dear Debbie, We are sorry your experience was overshadowed by the room/bathroom size. Given the opportunity we aim to remedy any guest needs that may not be met at the time, and we hope to have you stay with us again in the future, in...More

Reviewed 4 weeks ago

Stayed overnight before traveling from Southern Cross the next morning, room clean beds comfortable. 3 of us in the room so always expect to be a bit tight, but the bathrooms.... Ssoooo small... Had to get in sideways and wouldn't want to be any bigger......More

Thank Joan M
Response from Duke D, General Manager at Best Western Melbourne CityResponded 3 weeks ago

Dear Joan M, Thank you for taking the time to write this review in regards to your recent stay I am sorry to hear that you found the room to be a little cosier than expected! We do have a wide range of options to...More

Reviewed 6 October 2018 via mobile

For a Melbourne hotel which usually costs $300 a night, we are paying a good price of $240 for first week of October. Best part of our stay is the very private courtyard (room #7 courtyard room). Can leave the curtains open without facing other...More

1  Thank Johnmango928
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Questions & Answers
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leekahjin
22 October 2017|
Answer
Response from Wasp534 |
We are going to go to a show at Her Majesty's is it starts at 1pm can we check in at 12 noon. Also do you have off street parking
0
Votes
carolparkin02
6 September 2017|
Answer
Response from Chief B | Reviewed this property |
Buy a bus card. Buses or trains for AUD 4.2 each time and daily maximum is $ 8.4. Buses or trains in city are free. And about food, don't forget to try the coffee, deserts, and classic Aussie steak.
1
Vote
djcunningham57
11 August 2017|
AnswerShow all 2 answers
Response from Chief B | Reviewed this property |
16 minutes' driving or 35-40minutes' catching buses. The hotel is near the southern cross station and you can take the buses or subway there.
0
Votes
Room Tips
"Let booking know if you are a larger person"
joanmM2420EO
4 weeks ago
Read review
"Ask for a quiet room"
R2057QNjulias
2 Sep 2018
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"A "standard double" was still small in my book. So if room size matters take heed of the room..."
SMP272
26 Jul 2018
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"room 23..nice and big for the price"
W7481FGjohnm
11 Jul 2018
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PRICE RANGE
US$71 - US$172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pensione hotel melbourne - by 8 melbournepensione boutique hotel melbourne
FORMERLY KNOWN AS
Pensione Hotel
LOCATION
AustraliaVictoriaMelbourneCentral Business District
NUMBER OF ROOMS
114
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