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Very close to where I was working in Melbourne so can’t complain about the location.
Comfortable rooms albeit a little noisy in terms of outside traffic and other guests in the corridors.
Check in was very mechanical and I was left a little lost in...More
Recently a good friend recommended the Bayview Eden to me. I was very happy that he did. Its such good value for money. The room had a great view over Albert Park. The room was large and very clean. The staff have a natural professional...More
Response from Bayview Eden M, General Manager at Bayview Eden MelbourneResponded 7 December 2017
Thank you for taking the time to write us a review.
As we always strive to meet and hopefully exceed the expectations of our guests, we are grateful to receive your encouraging review of the level of service you received from our associates,...More
Look, the rooms were clean, the staff were so friendly and helpful and the amenities were good, but if i'm being honest, it was all pretty average.
It wasn't a horrible stay, but when I pay over $200 per night (one night was $252!), I...More
Response from Bayview Eden M, General Manager at Bayview Eden MelbourneResponded 13 March 2018
We appreciate you taking the time to provide us with your feedback about your stay. We are sorry to hear that several things did not meet your expectations. Please note that your concerns have been passed on the relevant departments for further discussions....More
This hotel was fabulous to stay in. The location is excellent with a tram stop just a short walk away that provides easy access into the CBD and also to other areas of Melbourne such as Prahran and St Kilda. The room was tidy, provided...More
Thank Jess H
Response from Bayview Eden M, General Manager at Bayview Eden MelbourneResponded 7 March 2018
Thank you for taking the time to write an excellent review, what an encouragement for us!
As we always strive to meet and hopefully exceed the expectations of our guests, we are grateful to receive your encouraging review of the level of service...More
If I didn’t see in another room while house cleaning were in there I wouldn’t believe some of the photos I see are the same hotel. I don’t think my room has ever been renovated which is a shame as it’s quiet large with a...More
Response from Bayview Eden M, General Manager at Bayview Eden MelbourneResponded 24 January 2018
We are saddened to read that a few aspects of your stay did not meet your expectations or live up to our service standards.
We are constantly exploring ideas and looking for inspirational ways to improve our services, product and operations, thus, we...More