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Mercure Welcome Melbourne

4,364 reviews
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Traveller (410)
Room & Suite (239)
Dining (15)
Overview
  • Excellent14%
  • Very good42%
  • Average30%
  • Poor9%
  • Terrible5%
Travellers talk about
“great location”(545 reviews)
“the cocoon”(35 reviews)
“david jones”(83 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,364)Write a Review
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Traveller rating
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612
1,700
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390
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Show reviews that mention
All reviewsgreat locationthe cocoondavid jonesrooms are smallbourke streetcentral locationthe heart of the citybuffet breakfastking roomvalet parkingwould stay againpublic transportfederation squarefree tramtram stopmyeremporium
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1,891 - 1,895 of 4,142 reviews
Reviewed 17 October 2013

Small room, noisy and old style furniture/tv. In chinatown of Melbourne. The reception of the hotel is very small and not very nice. Staff welcoming and gentle. The room is very small. (room 417). With a small window (only in one side of the room)...More

Thank Travelaround30
Response from Erdi-GM, Manager at Mercure Welcome MelbourneResponded 29 October 2013

Dear Travelaround30, Thank you for taking the time write a review on your recent stay with us. We hope to see you again on your future trips to Melbourne. Kind regards, Alex Mihardja, Operational Project Manager, Mercure Welcome Melbourne

Reviewed 16 October 2013

it was a fantastic location to stay in. Its right in the heart of the city and the hotel is a pretty good 3 star property. The staff was good and quite helpful. All in all I am very satisfied with the hotel.

Review collected in partnership with Cleartrip
Thank Dishant J
Response from Erdi-GM, Manager at Mercure Welcome MelbourneResponded 29 October 2013

Dear Dishant, Delighted to hear that we met your expectations on your last visit. I do hope that we have the opportunity to welcome you back in the near future. KInd regards, Alex Mihardja, Operational Project Manager, Mercure Welcome Melbourne

Reviewed 16 October 2013

Superb hotel location with plenty of dining and shopping options nearby. The room was rather run down, different from the display picture and quite old and shabby with dim lighting. Reception staff weren't friendly and hardly cracked a smile, feeling unwelcomed.More

Review collected in partnership with Accorhotels.com
Thank Alice L
Response from Erdi-GM, Manager at Mercure Welcome MelbourneResponded 29 October 2013

Dear Alice, Thank you for your feedback. I am dissappointed to read your comments on our staff as we pride ourselves on our friendly & helpful staff. I'll be sure to pass on your comment to our Front Office Manager to ensure the incident remains...More

Reviewed 15 October 2013

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Review collected in partnership with Accorhotels.com
Thank James R
Response from Erdi-GM, Manager at Mercure Welcome MelbourneResponded 29 October 2013

More

Reviewed 14 October 2013

What a nightmare finding the place! If you don't know the CBD road systems I suggest you catch a train/ taxi. I did phone the hotel for directions but was unable to understand the foreign accent. I think the hotel oversold itself, we were disappointed...More

Review collected in partnership with Accorhotels.com
Thank Amblering
Response from Erdi-GM, Manager at Mercure Welcome MelbourneResponded 29 October 2013

Dear Amblering, Thank you for your review & I am sorry to hear that our hotel did not meet your expectations. Kind regards, Alex Mihardja, Operational Project Manager, Mercure Welcome Melbourne

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About
Amenities
Top amenities
Restaurant
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$86 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$86 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (410)
Room & Suite (239)
Dining (15)
Pool & Beach (1)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
Ask a question
shopoholic75
24 September 2017|
AnswerShow all 5 answers
Response from Ruth B | Reviewed this property |
Sorry for the delay. I guess it’s too late for you now. I got free wifi there.
1
Vote
Gilbert C
4 July 2017|
AnswerShow all 3 answers
Response from R0bynMc | Reviewed this property |
$65 per 24 hours for valet parking or $15 per 24 hours in a car park a block and a half away in Russell st
0
Votes
drog2000
28 May 2017|
AnswerShow all 6 answers
Response from mizztee01 | Reviewed this property |
The wifi is super slow, don't even bother!
0
Votes
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12345610
Room Tips
"I'd aim to go higher for a nicer view."
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"Easy access to city CBD"
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"Top floors have views across the high rises"
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"A room away from the elevators."
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