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Mercure Welcome Melbourne

4,366 reviews
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Traveller (410)
Room & Suite (239)
Dining (15)
Overview
  • Excellent14%
  • Very good42%
  • Average30%
  • Poor9%
  • Terrible5%
Travellers talk about
“great location”(545 reviews)
“the cocoon”(35 reviews)
“david jones”(83 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,366)Write a Review
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Traveller rating
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613
1,701
1,239
390
201
Show reviews that mention
All reviewsgreat locationthe cocoondavid jonesrooms are smallbourke streetcentral locationthe heart of the citybuffet breakfastking roomvalet parkingwould stay againpublic transportfederation squarefree tramtram stopmyeremporium
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1,871 - 1,875 of 4,144 reviews
Reviewed 26 October 2013

We arrived in Melbourne and I had read previous reviews of the hotel. Expected the room to be small it was. It was clean and comfortable and other than not having free wifi it was great. The location is so close to every thing. Then...More

Thank KarenWinter
Response from Erdi-GM, Manager at Mercure Welcome MelbourneResponded 29 October 2013

Dear Karen, Thank you for your feedback. I am very concerned to read your comment & I am aware that you've spoken with our Duty Manager regarding this. Your room was serviced by one of our long-standing employee with impeccable records & rest assured that...More

Reviewed 26 October 2013

Represents good value. Standard queen room is relatively small but you get what you pay for. The bathroom was modern and recently renovated - and the shower and hot with a great water flow - a bonus. The hotel offers a good basic service. Location...More

Review collected in partnership with Accorhotels.com
Thank jmperth66
Response from Erdi-GM, Manager at Mercure Welcome MelbourneResponded 29 October 2013

Dear jmperth66, I am delighted to hear about your recent experience & thank you very much for your very objective reviews. Greatly appreciated. We look forward to welcoming you back. Kind regards, Alex Mihardja, Operational Project Manager, Mercure Welcome Melbourne

Reviewed 23 October 2013

I had 5 nights at the Mercure Welcome as a birthday gift to myself. The hotel is only average but is in a great location for access to public transport, shopping and restaurants. The room was clean and the price reasonable. I didn't use the...More

Thank Karyn B
Response from Erdi-GM, Manager at Mercure Welcome MelbourneResponded 29 October 2013

Dear Karyn, A Happy Belated Birthday to you. I am glad that you enjoyed your stay with us. We look forward to have you back with us. Kind regards, Alex Mihardja, Operational Project Manager, Mercure Welcome Melbourne

Reviewed 23 October 2013

The Hotel was in a great location very close to the trams and shops the concierge where very helpful at showing us how to get around in Melbourne, We had Breakfast in the hotel which was great plenty to choose from and no waiting around...More

Review collected in partnership with Accorhotels.com
Thank Joy N
Response from Erdi-GM, Manager at Mercure Welcome MelbourneResponded 29 October 2013

Dear Joy, Thank you for your feedback & I am delighted to hear that you enjoyed every aspects of your stay with us. WE look forward to seeing you again in the near future. Kind regards, Alex Mihardja, Operational Project Manager, Mercure Welcome Melbourne

Reviewed 23 October 2013

At the time of my stay renovations were taking place and it made the hotel appear dirty and disorganised in public areas. The long queues for the single functioning elevator was particularly frustrating. The location was great for Melbourne CBD and walking distance to my...More

Thank KylieCoast
Response from Erdi-GM, Manager at Mercure Welcome MelbourneResponded 29 October 2013

Dear Kylie, Thank you for your feedback. WE certainly share your frustration regarding the lift situation, unfortunately it took longer than expected for the spare-part to arrive. The renovation you were talking about must be related to the re-modelling of the entrance from Lt Bourke...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$87 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$87 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (410)
Room & Suite (239)
Dining (15)
Pool & Beach (1)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
Ask a question
shopoholic75
24 September 2017|
AnswerShow all 5 answers
Response from Ruth B | Reviewed this property |
Sorry for the delay. I guess it’s too late for you now. I got free wifi there.
1
Vote
Gilbert C
4 July 2017|
AnswerShow all 3 answers
Response from R0bynMc | Reviewed this property |
$65 per 24 hours for valet parking or $15 per 24 hours in a car park a block and a half away in Russell st
0
Votes
drog2000
28 May 2017|
AnswerShow all 6 answers
Response from mizztee01 | Reviewed this property |
The wifi is super slow, don't even bother!
0
Votes
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12345610
Room Tips
"I'd aim to go higher for a nicer view."
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"Easy access to city CBD"
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"Top floors have views across the high rises"
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"A room away from the elevators."
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