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All reviewsthe cocoongreat locationsoul cafetwo double bedsdavid jonescentral locationbourke st mallthe heart of the cityvalet parkinga bit tiredbuffet breakfastyour doorsteproom was spaciousstreet noisetram stopan upgradepublic transport
I have stayed here several times on business due to the central location and easy access to public transport. While staff are pleasant and helpful it would be nice to acknowledge return visitors. Every visit is treated as though it is my first, which is...More
Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 2 February 2014
Thank you for taking the time to share your recent expereinece with us. Your valid feedbacks have been addressed to both our Reservations and Front Office Managers for their perusal. We are in the process of negotiating the possibility of providing complimentary WiFi...More
I spent there 4 nights on a business trip in last December.
The best point is the location, it's in the middle of everything. Walking distance from bars/restaurants on the riverside, as well as from the bothanical garden.
However it's in a busy area the...More
1 Thank Biguss
Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 29 January 2014
Thank for your review, as a Contributor, we appreciate your honest feedback.
I am glad to hear that you enjoyed our fantastic location, as it is ideal for interstate and overseas visitors wanting to explore Melbourne in a short amount of time.
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air
of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
The self-parking is about 5-10min walk away and it’s 15aud a day / entry. Meaning you either leave your car at the car park for 24 hours or pay every time you want to drive out the car. If you park with the hotel’s valet... More
The self-parking is about 5-10min walk away and it’s 15aud a day / entry. Meaning you either leave your car at the car park for 24 hours or pay every time you want to drive out the car. If you park with the hotel’s valet, its 45aud a day but you can retrieve the car from the valet as many times as you want. Just that they require a 30min advance notice. I believe that the place that the valet parks the car is the same as the place you have to self park. However, you can drive to the hotel and drop off your belongings first then go to the car park. The valet allowed me to do that with no additional charge. Hope this helps!