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27/8/2017 28/8/2017
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    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
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    Best prices for your stay
    27/8/2017 28/8/2017
    US$158
    US$121
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    Traveller (284)
    Room & Suite (117)
    Dining (16)
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    Overview
    • Excellent26%
    • Very good49%
    • Average19%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “the cocoon” (44 reviews)
    “great location” (356 reviews)
    “soul cafe” (22 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
    Offers from The Swanston Hotel, Grand Mercure
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    Adina Apartment Hotel Melbourne
    2,327 reviews
    #47 of 160 hotels in Melbourne
     
    Ibis Styles Melbourne, The Victoria Hotel
    2,205 reviews
    #88 of 160 hotels in Melbourne
     
    Citadines on Bourke Melbourne
    2,131 reviews
    #32 of 160 hotels in Melbourne
     
    DoubleTree by Hilton Melbourne - Flinders Street
    1,255 reviews
    #60 of 160 hotels in Melbourne
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,510)
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    There are newer reviews for The Swanston Hotel, Grand Mercure
    See the most recent reviews

    1,061 - 1,065 of 2,440 reviews

    Reviewed 26 December 2013 via mobile

    It's location is a great launch pad for Melbourne city. Almost anything and everything you may need and have craving for can be found here. But beware if you are driving. The hotel entrance is off Little Bourke Street (Chinatown) at the end of a...More

    Thank BonkersSummer
    Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 5 January 2014

    Dear BonkersSummers, Thank you for your review & indeed the location of the hotel is ideal for most travellers needs, as it is so well-placed for a shopping, theatre or sightseeing holiday. The close proximity to many of Melbourne's iconic eating and drinking establishments doesn't...More

    Reviewed 26 December 2013

    A very comfortable clean room for the price right in the heart of Melbourne. Great view from 13th floor. Didn't use any restaurants so no idea about them but the staff were friendly. Two double beds for our 2 kids and us. Comfortable bed too....More

    Review collected in partnership with Accorhotels.com
    Thank Burwood_Dad
    Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 5 January 2014

    Dear Damian3699, Thanks for your review - we love having families in the hotel. WE look forward to welcoming your family back to the hotel. Kind regards, Alex Mihardja, Operational Project Manager

    Reviewed 22 December 2013

    Pros: Great location in the middle of central Melbourne. Perfect for tourists. A short walk to most of Melbourne´s attractions. Nice and clean room, with a great city view. The staff was very helpful overall. Wi-Fi available, and 30 minutes free of charge. Cons: The...More

    Thank FyFazan
    Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 23 December 2013

    Dear FyFazan, Thank you for your lengthy review. Glad to hear that you enjoyed most aspects of your stay with us. I will be sure to pass on your feedback to our Front Office Manager to ensure the incident remains isolated. WE hope you come...More

    Reviewed 21 December 2013

    Great location, great room and amenities, great service, we will be back. Our kids loved the indoor pool on what was a cool couple of days in Melbourne where an outdoor pool would have been out of the question. ThanksMore

    Review collected in partnership with Accorhotels.com
    2  Thank Peter B
    Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 23 December 2013

    Dear Peter B, Thank you for your feedback & indeed the relaxation pool is perfect to entertain kids especially on some days where the weather was a little temperamental. We look forward to welcoming your family back to the hotel. Kind regards, Alex Mihardja, Operational...More

    Reviewed 20 December 2013

    I stayed here for 5 nights. Here are the pros and cons of this hotel: Pros - Excellent location, almost right in the middle of downtown; easy walking to shops, restaurants, galleries, etc. It is also about 10 minutes walk to the Federation Square, Flinders...More

    2  Thank Ricky_SG
    Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 23 December 2013

    Dear Ricky_SG, Thank you for your lengthy review. We look forward forward to welcoming you back in the near future. Kind regards,Alex Mihardja, Operational Project Manager

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$115 - US$244 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #50 Family Hotel in Melbourne
    • #67 Romantic Hotel in Melbourne
    • #69 Business Hotel in Melbourne
    • #79 Luxury Hotel in Melbourne
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, ACCOR, Expedia, Cheap Tickets, Ctrip TA, TripOnline SA, Cancelon, Travelocity, Hotwire, Evoline ltd and HotelQuickly so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Victoria >
    • Melbourne >
    • Central Business District
    • Also Known As
    • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
    • The Swanston Hotel Grand Accor
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    Traveller (284)
    Room & Suite (117)
    Dining (16)
    Pool & Beach (4)
    Hotel & Grounds (187)
    Bathroom (34)
    Nearby
    Central Business District
    Full of discovery and delight, Melbourne’s laneways
    tease the imagination long after you’ve put your weary
    feet up to rest. They weave through the heart of the
    city: cafes, bars, restaurants and boutiques,
    throbbing with conversation and espresso coffee. You
    never quite know what you’ll find around the next
    corner: cobblestone alleys, old beer barrel hoists and
    even vats of simmering organic soup. There is the air
    ...More
    Adina Apartment Hotel Melbourne
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    .47 km away
     
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    2,131 reviews
    .36 km away
     
    DoubleTree by Hilton Melbourne - Flinders Street
    1,255 reviews
    .55 km away
     
    Ibis Styles Melbourne, The Victoria Hotel
    2,205 reviews
    .24 km away
     
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    Ask a question
    Questions & Answers
    DesmondOngyh
    7 August 2017|
    AnswerShow all 5 answers
    Response from Kris K | Reviewed this property |
    Yes. But slow. If you are accor gold member, then you get to use complimentary premium speed.
    1
    Vote
    Alan G
    23 July 2017|
    AnswerShow all 7 answers
    Response from Willfish101 | Reviewed this property |
    I stay at this hotel regularly, and get there via Southern Cross station from Tullamarine airport. As stated above you can get the Skybus from the Little Bourke Street entrance, but you need to book from the hotel desk... More
    1
    Vote
    Rebecca D
    4 July 2017|
    AnswerShow all 7 answers
    Response from Brin H | Reviewed this property |
    yes its a wilson car park ..5 minute walk away just make sure you park in the correct one as it wont be validated by front desk..and i think it was roughly $25 per day if validated
    1
    Vote
    Room Tips
    "Ask for a higher floor to avoid noise from the street."
    Read review
    "Worth it to upgrade to a Superior King Room if space matters to you"
    Read review
    "5th floor room on Little Bourke Street side was quiet and comfortable."
    Read review
    "ask for a back room away from Swanston street"
    Read review
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