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    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
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    3/9/2017 4/9/2017
    US$126
    US$122
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    Traveller (284)
    Room & Suite (117)
    Dining (16)
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    Overview
    • Excellent26%
    • Very good49%
    • Average19%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “the cocoon” (44 reviews)
    “great location” (356 reviews)
    “soul cafe” (22 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
    Offers from The Swanston Hotel, Grand Mercure
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    Ibis Styles Melbourne, The Victoria Hotel
    2,208 reviews
    #89 of 160 hotels in Melbourne
     
    Adina Apartment Hotel Melbourne
    2,334 reviews
    #45 of 160 hotels in Melbourne
     
    Citadines on Bourke Melbourne
    2,134 reviews
    #31 of 160 hotels in Melbourne
     
    Mantra On Russell
    2,231 reviews
    #36 of 160 hotels in Melbourne
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (2,514)
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    There are newer reviews for The Swanston Hotel, Grand Mercure
    See the most recent reviews

    1,031 - 1,035 of 2,444 reviews

    Reviewed 28 January 2014

    I spent there 4 nights on a business trip in last December. The best point is the location, it's in the middle of everything. Walking distance from bars/restaurants on the riverside, as well as from the bothanical garden. However it's in a busy area the...More

    1  Thank Biguss
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 29 January 2014

    Dear Biguss, Thank for your review, as a Contributor, we appreciate your honest feedback. I am glad to hear that you enjoyed our fantastic location, as it is ideal for interstate and overseas visitors wanting to explore Melbourne in a short amount of time. We...More

    Reviewed 27 January 2014

    More

    Review collected in partnership with Accorhotels.com
    Thank Sally L
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 29 January 2014

    More

    Reviewed 27 January 2014

    More

    Review collected in partnership with Accorhotels.com
    1  Thank Lutsje W
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 29 January 2014

    More

    Reviewed 27 January 2014

    More

    Review collected in partnership with Accorhotels.com
    1  Thank Elisa M
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 29 January 2014

    More

    Reviewed 26 January 2014

    Stayed for a first and second business visits to Melbourne Nov13. 2 nights and then 11 nights in different rooms. The first room was vast, with separate bedroom, large bathroom and huge living space. It was very dismally decorated and depressing, with cracked and badly...More

    Thank RL_0156
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 29 January 2014

    Dear RL_0156, Thank you for your review. I am sorry to hear about your recent experience with us, it seems we were a little "hit and miss". I will be sure to pass on all your constructive feedbacks to our General Manager for his perusal....More

    Ibis Styles Melbourne, The Victoria Hotel
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    #89 of 160 hotels in Melbourne
     
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    2,231 reviews
    #36 of 160 hotels in Melbourne
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$114 - US$242 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #50 Family Hotel in Melbourne
    • #67 Romantic Hotel in Melbourne
    • #69 Business Hotel in Melbourne
    • #78 Luxury Hotel in Melbourne
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Expedia, Booking.com, Ctrip TA, Hotels.com, Cheap Tickets, Cancelon, TripOnline SA, Travelocity, Hotwire, Evoline ltd and HotelQuickly so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Victoria >
    • Melbourne >
    • Central Business District
    • Also Known As
    • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
    • The Swanston Hotel Grand Accor
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    Traveller (284)
    Room & Suite (117)
    Dining (16)
    Pool & Beach (4)
    Hotel & Grounds (187)
    Bathroom (34)
    Nearby
    Central Business District
    Full of discovery and delight, Melbourne’s laneways
    tease the imagination long after you’ve put your weary
    feet up to rest. They weave through the heart of the
    city: cafes, bars, restaurants and boutiques,
    throbbing with conversation and espresso coffee. You
    never quite know what you’ll find around the next
    corner: cobblestone alleys, old beer barrel hoists and
    even vats of simmering organic soup. There is the air
    ...More
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    .47 km away
     
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    .36 km away
     
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    2,231 reviews
    .28 km away
     
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    2,208 reviews
    .24 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    bonnie1998
    18 August 2017|
    AnswerShow all 7 answers
    Response from Samuel D | Reviewed this property |
    I think it's better to use UBER than bus.
    1
    Vote
    Google Translation
    DesmondOngyh
    7 August 2017|
    AnswerShow all 5 answers
    Response from Kris K | Reviewed this property |
    Yes. But slow. If you are accor gold member, then you get to use complimentary premium speed.
    1
    Vote
    Alan G
    23 July 2017|
    AnswerShow all 7 answers
    Response from Willfish101 | Reviewed this property |
    I stay at this hotel regularly, and get there via Southern Cross station from Tullamarine airport. As stated above you can get the Skybus from the Little Bourke Street entrance, but you need to book from the hotel desk... More
    1
    Vote
    Room Tips
    "Ask for a higher floor to avoid noise from the street."
    Read review
    "Worth it to upgrade to a Superior King Room if space matters to you"
    Read review
    "5th floor room on Little Bourke Street side was quiet and comfortable."
    Read review
    "ask for a back room away from Swanston street"
    Read review
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