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09/07/2017 10/07/2017
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    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$140
          US$124
          US$140
          US$124
          US$140
          US$124
          Traveller (280)
          Room & Suite (117)
          Dining (16)
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          Overview
          • Excellent26%
          • Very good49%
          • Average19%
          • Poor4%
          • Terrible2%
          Travellers talk about
          “the cocoon” (44 reviews)
          “great location” (351 reviews)
          “soul cafe” (21 reviews)
          Free Internet
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          Mercure Welcome Melbourne
          4,172 reviews
          #104 of 159 hotels in Melbourne
           
          Novotel Melbourne on Collins
          4,391 reviews
          #62 of 159 hotels in Melbourne
           
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          694 reviews
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (2,486)
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          There are newer reviews for The Swanston Hotel, Grand Mercure See the most recent reviews

          1,011 - 1,015 of 2,486 reviews

          Reviewed 22 January 2014

          More

          Review collected in partnership with Accorhotels.com
          Thank Lambar L
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 23 January 2014

          More

          Reviewed 22 January 2014

          I had a not so good experience at this hotel , Although located strategically the following issues were observed which might come handy for others before deciding about this :- 1) The hotel is located in a small ally/lane though accessible but being on tram...More

          Thank DINESH_G
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 22 January 2014

          Dear Dinesh_G, Thank you for taking the time to write a feedback on your recent stay with us. Without knowing your full reservations details, it is hard for me to investigate your feedback. Generally speaking, the pool & gymnasium are available for guests who are...More

          Reviewed 21 January 2014

          Stayed here for 3 days during the Australia Open which made this superbly located hotel very busy. The room allocated to us was roomy, well appointed, clean and airy. The breakfast buffet was well priced but a little lacking on choice. It gets quite busy...More

          Thank eggie168
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 22 January 2014

          Dear Eddie C, We love getting feedbacks from SEnior Contributors such as yourself - Thank You. I am delighted to hear that you enjoyed most aspects of your stay with us. I understand that Louden Kitchen can be a little busy at times. Unsure if...More

          Reviewed 18 January 2014

          Always a pleasant stay at this hotel, the staff are very helpful, the breckfast selection should be improved as the price has gone up the selection has gone down.As for the location you are right in the centre of the city.More

          Review collected in partnership with Accorhotels.com
          Thank Atmel
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 20 January 2014

          Dear Atmel, Thank you for taking the time to write a feedback on your most recent stay with us. I will be sure to pass on your observation regarding breakfast to both our Executive Chef & Restaurant Manager. Once again thank you for your continuous...More

          Reviewed 16 January 2014

          stayed at some Accor hotels around Australia, i think this the worst hotel that i ever stayed. Came to the hotel and greeted by the staff, and noticed straight away the air con was turned off during Melbourneheat and some of the staff looks struggling...More

          Thank Richard M
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 20 January 2014

          Dear Richard M, Thank you for your taking the time to write a review on your recent stay with us. I can certainly understand your comment & frustration regarding the AC in the lobby. Unfortunately last week we were having issue with one of the...More

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          About
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Conference Facilities
          • Banquet Room
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$105 - US$200 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #50 Family Hotel in Melbourne
          • #67 Romantic Hotel in Melbourne
          • #69 Business Hotel in Melbourne
          • #75 Luxury Hotel in Melbourne
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 200
          • Reservation Options
          • TripAdvisor is proud to partner with Cheap Tickets, Travelocity, Ctrip TA, Expedia, Hotels.com, ACCOR, Hotwire, Booking.com, Cancelon, TripOnline SA, Evoline ltd, Hotel.de and HotelQuickly so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Australia >
          • Victoria >
          • Melbourne >
          • Central Business District
          • Also Known As
          • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
          • The Swanston Hotel Grand Accor
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          Traveller (280)
          Room & Suite (117)
          Dining (16)
          Pool & Beach (4)
          Hotel & Grounds (183)
          Bathroom (34)
          Nearby
          Central Business District
          Full of discovery and delight, Melbourne’s laneways
          tease the imagination long after you’ve put your weary
          feet up to rest. They weave through the heart of the
          city: cafes, bars, restaurants and boutiques,
          throbbing with conversation and espresso coffee. You
          never quite know what you’ll find around the next
          corner: cobblestone alleys, old beer barrel hoists and
          even vats of simmering organic soup. There is the air
          ...More
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          .04 km away
           
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Luis H
          i am a member of accor in indonesia. is the wifi free for me?
          28 March 2017|
          Answer Show all 11 answers
          Response from ritamelbourne2017 | Reviewed this property |
          If you book your hotel stay with a discount booking site the member details will not show at the time of booking. Accor Members can request a FREE WIFI Password when you Check In to any Mercure Hotel. Accor Membership apples... More
          1
          Vote
          GetawayJunkie
          I read that the hotel will be undergoing renovation. Is this indeed the case, and when is this happening? I am looking to stay here in May. Thank you.
          15 February 2017|
          Answer Show all 4 answers
          Response from Jo S | Reviewed this property |
          Hi, The renovations are done and the rooms look great there are new beds and mattresses I love this motel it is the only place I will stay. I hope this helps Jo
          1
          Vote
          GDV0630
          Is there a laundry/laundromat guests can pay to wash and dry clothes in the hotel?
          17 January 2017|
          Answer Show all 4 answers
          Response from Sendytel | Reviewed this property |
          The Swanson Hotel is linked to Welcome hotel (same front desk lobby) guest allow to use the laundry facility at Welcome hotel on level 8 operating hour end 10pm
          0
          Votes
          Room Tips
          "5th floor room on Little Bourke Street side was quiet and comfortable."
          Read review
          "ask for a back room away from Swanston street"
          Read review
          "Don't take room facing Swanston Street"
          Read review
          "Swanston street rooms have good view but also beware that the street is packed with people into the late..."
          Read review
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