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    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
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    Best prices for your stay
    27/8/2017 28/8/2017
    Savings alert: 10% below average rate

    The price you found is 10% lower than this hotel's average rate of US$125/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$127
    US$113
    SAVE US$14
    US$127
    US$114
    SAVE US$13
    US$127
    US$114
    SAVE US$13
    Traveller (284)
    Room & Suite (117)
    Dining (16)
    Overview
    • Excellent26%
    • Very good49%
    • Average19%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “the cocoon” (44 reviews)
    “great location” (356 reviews)
    “soul cafe” (22 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
    Offers from The Swanston Hotel, Grand Mercure
    Deals (38)
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    • Standard Room 2 Double Beds
      US$127US$113
      View Deal
    • Standard Queen Room (Free breakfast)
      US$127US$114
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    • Standard Queen Room
      US$127US$114
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    All 38 deals for this hotel
    • Standard Room 2 Double Beds
      US$113
      View Deal
    • Standard 2 Double Beds
      US$113
      View Deal
    • Standard Queen Room
      US$113
      View Deal
    • Standard Queen Room
      US$114
      View Deal
    • Standard Queen Room
      US$114
      View Deal
    • Standard Queen Room
      US$114
      View Deal
    • Standard Queen Room (Free breakfast)
      US$114
      View Deal
    • Standard Twin Room
      US$114
      View Deal
    • Standard Twin Room
      US$114
      View Deal
    • Standard Twin Room (Free breakfast)
      US$114
      View Deal
    Collapse room deals
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    Showing room deals 1 - of 38
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    Write a Review
    Reviews (2,510)
    Traveller rating
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    Time of year
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    There are newer reviews for The Swanston Hotel, Grand Mercure
    See the most recent reviews

    11 - 15 of 2,440 reviews

    Reviewed 3 weeks ago via mobile

    This hotel is central to all city activities, we walked to theatre and back. The rooms are clean, quiet and not small there was a queen bed and a single with plenty of room to move about and store bags without tripping over. To be...More

    1  Thank Haidee F
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 3 weeks ago

    Dear Haidee F, Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodation, as well as the benefits of being so conveniently located in the heart of the city....More

    Reviewed 4 weeks ago

    For a good value hotel in the middle of the city it would be hard to beat this hotel. While it's not the smartest looking, the staff were all very good & welcoming, the room was clean and tidy and very large, not really a...More

    Thank jusrob
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 4 weeks ago

    Dear jusrob, Thank you so much for taking the time to write a positive review about your recent stay, greatly appreciated. We look forward to welcoming you back on your future stays with us. Sincerely, Alex Mihardja Operational Project Manager

    Reviewed 4 weeks ago

    This hotel is great. My room on the 9th floor was incredibly spacious for an inner Melbourne city accommodation. Location was fantastic with China Town directly across the road & trams practically outside the door. Buffet breakfast was plentiful & very nice. Staff were all...More

    1  Thank Georgina G
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 4 weeks ago

    Dear Georgina G, Thank you for being positive in what we do well and for bringing to our attention what we can improve on. I appreciate you highlighting our team’s professional attitude to customer service and will pass your encouragement on to them. We look...More

    Reviewed 4 weeks ago

    We booked a family room with 2 doubles and it was great. The room was big, clean and comfortable. The shower was very good and the staff very friendly. We had a great time exploring the city from this location. Would stay again.More

    Thank mrsmal2017
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 4 weeks ago

    Dear mrsmal2017 Thank you for your time to review your recent stay. I was delighted to read that you and your family had such a great stay and time exploring the city. Appreciate you highlighting the friendliness of our staff. We look forward to welcoming...More

    Reviewed 5 weeks ago

    It is located in Chinatown. A few shopping malls nearby to shop. Tram station is near to the hotel where you can go to places conveniently and is free. For us, we take to Crown casinos and Queen Victoria Market. Room is spacious and microwave...More

    Thank Kohjudy06
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 4 weeks ago

    Dear Kohjudy06, Thank you for your recent patronage and your time to provide a review. I was happy to read that you enjoyed Melbourne because of the Hotel's location, and you found the room to be spacious and comfortable. We look forward to your next...More

    Adina Apartment Hotel Melbourne
    2,328 reviews
    #47 of 160 hotels in Melbourne
     
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    2,206 reviews
    #88 of 160 hotels in Melbourne
     
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    2,131 reviews
    #32 of 160 hotels in Melbourne
     
    Mantra On Russell
    2,223 reviews
    #36 of 160 hotels in Melbourne
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$114 - US$244 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #50 Family Hotel in Melbourne
    • #67 Romantic Hotel in Melbourne
    • #69 Business Hotel in Melbourne
    • #78 Luxury Hotel in Melbourne
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, ACCOR, Cheap Tickets, Expedia, Booking.com, Ctrip TA, Travelocity, Hotwire and HotelQuickly so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Victoria >
    • Melbourne >
    • Central Business District
    • Also Known As
    • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
    • The Swanston Hotel Grand Accor
    Add Photo Photos
    Traveller (284)
    Room & Suite (117)
    Dining (16)
    Pool & Beach (4)
    Hotel & Grounds (187)
    Bathroom (34)
    Nearby
    Central Business District
    Full of discovery and delight, Melbourne’s laneways
    tease the imagination long after you’ve put your weary
    feet up to rest. They weave through the heart of the
    city: cafes, bars, restaurants and boutiques,
    throbbing with conversation and espresso coffee. You
    never quite know what you’ll find around the next
    corner: cobblestone alleys, old beer barrel hoists and
    even vats of simmering organic soup. There is the air
    ...More
    Adina Apartment Hotel Melbourne
    2,328 reviews
    .47 km away
     
    Citadines on Bourke Melbourne
    2,131 reviews
    .36 km away
     
    Mantra On Russell
    2,223 reviews
    .28 km away
     
    Ibis Styles Melbourne, The Victoria Hotel
    2,206 reviews
    .24 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    David Jones
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    Ask a question
    Questions & Answers
    bonnie1998
    18 August 2017|
    AnswerShow all 6 answers
    Response from Margot55Goondiwindi | Reviewed this property |
    Yes there is a shuttle bus, however, if there are three or more people, it is not saving anything by using the shuttle bus. you might as well take a taxi. I think from the airport to swanston was approximately $70 by taxi... More
    0
    Votes
    DesmondOngyh
    7 August 2017|
    AnswerShow all 5 answers
    Response from Kris K | Reviewed this property |
    Yes. But slow. If you are accor gold member, then you get to use complimentary premium speed.
    1
    Vote
    Alan G
    23 July 2017|
    AnswerShow all 7 answers
    Response from Willfish101 | Reviewed this property |
    I stay at this hotel regularly, and get there via Southern Cross station from Tullamarine airport. As stated above you can get the Skybus from the Little Bourke Street entrance, but you need to book from the hotel desk... More
    1
    Vote
    Room Tips
    "Ask for a higher floor to avoid noise from the street."
    Read review
    "Worth it to upgrade to a Superior King Room if space matters to you"
    Read review
    "5th floor room on Little Bourke Street side was quiet and comfortable."
    Read review
    "ask for a back room away from Swanston street"
    Read review
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