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Crowne Plaza Melbourne

CrownePlaza.comUS$130*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crowne Plaza Melbourne
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1,418 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Melbourne
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Showing 1,353: English reviews
Victoria, Australia
Reviewed 30 March 2016

Excellent room, location, service. Close to everything , the free tram from the nearby flinders street was a great way to get around gave us great access to all parts of the city, and the selection of food at the crown riverveiw was handy for snacking before some of the great eateries nearby....

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Helpful?
Thank Phil W
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Phil W, I'm so glad our location worked so well for you. We are indeed ideally located, with everything close by and so accessible with a Tram stop right outside our front door. I look forward to seeing you return soon. Kind regards, Cameron Abbott Hotel Manager

Auckland, New Zealand
Reviewed 29 March 2016 via mobile

A couple of nights happily spent, with central Melbourne, South Bank, and lots to do within easy walking. The staff were friendly and accomodating, with band aids and toothpaste supplied on request, and a complicated parking (in and out 3 times in a day) managed with a smile.

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Helpful?
Thank alandel01
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear alandel01, Thank you for choosing to stay with us whilst in Melbourne. I'm pleased to read how happy you were with your stay. We look forward to seeing you return in the near future. Kind regards, Cameron Abbott Hotel Manager

Cairns, Australia
Reviewed 28 March 2016

Having stayed numerous times in Melbourne ,This has to be the best hotel so far that I have stayed in . The location is really good ,with the Casino directly opposite and tram stops right outside the hotel making getting around really easy. But above all the absolute stand out was the customer service. From the moment we checked in...

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Helpful?
Thank Christine C
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Christine C, Thank you so much for your lovely comments regarding our hotel staff. I know they will be delighted to read such endorsing feedback. We look forward to welcoming you back soon. Kind regards, Cameron Abbott Hotel Manager

Reviewed 28 March 2016 via mobile

This hotels wifi did not work which ended up costing me 1400€ in data roaming. I complained several times to try to get it working and their IT service is rude and unhelpful. After I asked to change rooms a bag of shopping was left but as soon as I realized I called but it was gone so STOLEN from...

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1Thank Amy h
IHGService, Guest Relations Manager at Crowne Plaza Melbourne, responded to this review

Dear Amy h, Thank you for taking the time to write a review about your stay with us. We regret that you had a less than satisfactory experience during your visit. We would also like to apologize for falling short of your expectations regarding our staff, amenities and internet connection. We give the utmost importance to our guest comments as...

Sydney, Australia
Reviewed 27 March 2016 via mobile

Stayed here over the Easter break and had a room on 6th floor. The view was sensational! It overlooked the Yarra across to Flinders Street station, which gave us the perfect view of the helicopters landing and taking off, trams and the evening flare show. The large window was also perfectly clean. We had two double beds and they were...

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Helpful?
Thank Sj J
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Sj J, I'm delighted you had an opportunity to enjoy a room with a view. The team and I look forward to welcoming you back to Melbourne in the near future. Kind regards, Cameron Abbott Hotel Manager

Guernsey, United Kingdom
Reviewed 22 March 2016

This hotel was in a good location close to the wharf, shops, restaurant and tram. In spite of the demolition/refurbishment being carried out, we had a lovely quiet room. The room and en-suite were very clean, bright and good sized. Plenty of sockets for charging phones, etc and free in-room wifi. Sadly the staff were not super helpful or informative.

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Helpful?
Thank brownies_12
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear brownies_12, Thank you for your feedback. I agree we are well located and was delighted that your room provided an oasis from the activity of Melbourne. I was disappointed to read however your comments regarding our staff and would welcome the opportunity to discuss further, so as to gain a better understanding of our deficiencies. Please do reach out...

Perth, Australia
Reviewed 21 March 2016

The greeting and service at reception was excellent, the view over the river was a delight and the room clean and comfortable. The hotel is showing its age and this is certainly the case with the bath room with old fittings and chipped tiles. Breakfast was your typical buffet, and very average. Compared to our Asian neighbours, Australian hotels are...

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Helpful?
Thank Bigcaintoad
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Bigcaintoad, Thank you for taking the time to provide us with your feedback of your recent visit. I was delighted to read how excellent your arrival experience was and that you will be looking to return. We look forward to welcoming you back.

Dunblane, United Kingdom
Reviewed 19 March 2016

Stayed for three nights recently the rooms are excellent with everything you could ask for in a top quality room the staff were all very friendly and the location is ideal for all the local attractions

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Thank norman a
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear norman a, Thank you so much for your feedback. It is always warming to receive such positive reinforcement of our friendly staff and ideal location. My team and I look forward to welcoming you back on your next visit to Melbourne. Kind regards, Cameron Abbott Hotel Manager

Leopold, Australia
Reviewed 14 March 2016 via mobile

Up graded to river view room on level 9 looking out over casino etc, bed very comfy room good size shower nice and hot with good pressure valet parking made life so much easier all staff very friendly and helpful will stay again got good deal when booking

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Helpful?
Thank Peter D
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Peter D, I was delighted to note that you will be returning to Crowne Plaza Melbourne when next visiting Melbourne. Thank you for your feedback and look forward to seeing you soon. Kind regards, Cameron Abbott Hotel Manager

Nowra, Australia
Reviewed 10 March 2016

Really impressed with service to shpa ed pharmacists last weekend for lunch purposes ,One protein ,one vege warm meal ,3 salads including wonderful desserts and fruit salad.Served in a very efficient manner

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Helpful?
Thank Catherine A
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Catherine A, Thanks you for your kind feedback regarding your groups lunch experience. I was delighted to read that you enjoyed the wonderful desserts and efficient service. I look forward to welcoming you back next time, perhaps on a personal visit? Kind regards, Cameron Abbott Hotel Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set on the banks of the Yarra River, in the heart of the Southbank precinct Crowne Plaza Melbourne is a located adjacent to Melbourne Convention Exhibition Center and a relaxed stroll from Southgate arts and dining promenade, the city center, Melbourne Aquarium, Etihad Stadium and shopping hot spots. Crowne Plaza Melbourne is a 5-minute walk from Southern Cross railway station and a 2-minute stroll to the tramways for swift travel across town. Taxis or our car service take 30 minutes from Melbourne Airport, while our convenient valet service makes parking a breeze. Providing support for the corporate traveler our business centre provides complimentary use of PCs, Internet and stationary supplies. Whether it’s over a succulent steak at Clarendon Street Grill, a classic cocktail in the Lobby Bar or an informal meeting in the Corporate Lounge, Crowne Plaza Melbourne really is The Place To Meet with friends, family, colleagues and clients. ... more   less 

Additional Information about Crowne Plaza Melbourne

Address: 1 - 5 Spencer St, Melbourne, Victoria 3008, Australia
Region: Australia > Victoria > Melbourne > Docklands
Price Range: €104 - €227 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
Number of rooms: 383
Reservation Options:
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Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza
Hotel Style:
#51 Family Hotel in Melbourne
#53 Romantic Hotel in Melbourne
#60 Business Hotel in Melbourne
#73 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Melbourne staff and other travellers.
8 questions
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Questions? Get answers from Crowne Plaza Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is NOT Crown Casino”
kevinmG701TI, 20 May 2017 | Read review
“all rooms would be good with views we had views of the river & City lights at night what more do you want”
nipperh, 16 May 2017 | Read review
“As for a river view”
cortez48, 12 May 2017 | Read review
“River view if you have to stay, book no breakfast there are heaps of good places around and close.”
865rudiw, 12 May 2017 | Read review
“Sign up as an IHG Rewards Club member for free wifi.”
GetawayJunkie, 11 May 2017 | Read review
5 of 5
CrownePlaza.com
US$130* /night
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Prices are for 1 room, 2 adults
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