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The presentation and general feel of the Metropol was great and certainly the staff all contributed in their own way.
We enjoyed a number of meals at the hotel, both in restaurant and in room dining and feel while the food we ate was an...More
From the moment we arrived we were treated like we were valued customers, The room was superb as was the view, especially at night, and having the casino next door and the link corridor meant we did not even have to go outside. A total...More
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2 Thank stewarth816
Response from CrownHotelsAu, General Manager at Crown Metropol MelbourneResponded 26 August 2016
Thank you for your great review, Stewart! I was delighted to hear you found the room to be "superb" and felt like valued customers throughout your stay.
Connected to the Crown complex via air bridge, guests don't have to step outside to access some of...More
My sister and I stayed for 3 nights in a Luxe Twin Room. From check in to check out, the staff were extremely friendly and helpful. The room and bathroom was spacious and well appointed and the beds were super comfy. Every amenity was taken...More
The photos of the pool are quite misleading. We stayed for 5 nights NOT during school holidays but the pool was constantly full of small squealing kids with half eaten green apple cores lining the pool edge. Impossible to do laps with kids bombing the...More
Thank Michelle B
Response from CrownHotelsAu, General Manager at Crown Metropol MelbourneResponded 24 August 2016
Thank you for your review, Michelle.
I was naturally disappointed to read that you would not return based on your experience in our pool area. Whilst Crown Metropol Melbourne is definitely a family friendly hotel, I apologise that you did not find the experience to...More
This was such a fantastic stay! Stayed for my 21st birthday with my boyfriend and we had the best time! The view was great, room service was delicious and quick! Breakfast in the morning was just beautiful! The checkout was good too, 11am checkout. The...More
Response from CrownHotelsGM | Property representative |
Thanks for your question.
You most certainly can. Advance bookings are essential, and there is a nominal fee to use the tennis courts. For more information, please contact us directly on +61 3 9292-8888... More
Thanks for your question.
You most certainly can. Advance bookings are essential, and there is a nominal fee to use the tennis courts. For more information, please contact us directly on +61 3 9292-8888.