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Crown Metropol Melbourne

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#26 of 158 Hotels in Melbourne
Certificate of Excellence
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Crown Metropol Melbourne
Crown Metropol Melbourne
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3,656 Reviews from our TripAdvisor Community

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Showing 3,582: English reviews
New York City, New York
Reviewed 29 February 2016 via mobile

Great location, and has all the amenities. Very welcoming ambiance and rooms are spacious, luxurious and modern. The double rooms are amazing but the suite is really something else!! Truly a home away from home.

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1Thank Mary C
CrownResorts, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your post, Mary. It is quite the journey from New York (one of my favourite cities, by the way!) and I'm absolutely thrilled my team made you feel at home. I agree, the suites are incredible – especially with those deep soaking baths! I hope you got the chance to relax, enjoy the other facilities of our...

Green Bay, Wisconsin
Reviewed 29 February 2016

I was in Melbourne for a conference for 5 days from the US. My stay at the Crown Metropol was truly enjoyable. The service and facilities were excellent and I had a beautiful view of the city. Great location and within walking distance to the convention center and to all restaurants. Will definitely stay there again on my next trip...

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2Thank Edward L
CrownResorts, General Manager at Crown Metropol Melbourne, responded to this review

Thank you Edward for choosing Metropol as your “home” whilst you were here for a conference. It's great to hear that you had a chance to enjoy the hotel facilities in-between conferencing. We're very lucky to be so close to the Conference Centre, and have some of Melbourne's best dining spots on our doorstep. Let me know when you plan...

Melbourne, Australia
Reviewed 29 February 2016

We made a last minute decision to have a night in town and booked our room via The Entertainment Book. From making the booking through to checking out we could not fault The Metropol. Its a very modern hotel with excellent customer service which made our stay perfect. We will definitely be back again!

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1Thank theresag26
CrownResorts, General Manager at Crown Metropol Melbourne, responded to this review

Sounds like you had the perfect night away, Theresa! Thank you for sharing your experience, especially around the service of my team and the design of our hotel. Please let me know when you make your next booking as I would love to say hi. Harley Moraitis General Manager Crown Metropol Melbourne 61 3 9292 8888

Reviewed 29 February 2016

hello readers, i have still being travelling, but i have not posted for awhile, due to 3 fast growing boys. anyway my family returned to this hotel, which is only 5 mins in a car from my home and the CBD. we love staying at this hotel, the smell on entry sticks with you, as it does through the hotel....

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1Thank Danielle N
CrownResorts, General Manager at Crown Metropol Melbourne, responded to this review

Thank you again Darren for the opportunity to speak with you the other day, as well as taking the time to post this review. Our signature scent in the lobby gets great reviews and we're pleased to hear you are also a fan. I will also be sure to thank the Duty Managers and our overnight porter, who you reference...

Queensland
Reviewed 29 February 2016

From the moment you check-in the staff make you feel welcome. The rooms are large and spacious with a lovely day lounge for relaxing. The king bed and pillows are perfect for a good night's sleep. The pool area has fantastic views and the facilities are excellent. I will definitely be coming back again!

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1Thank OzziesQueensland
CrownResorts, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your feedback. I see you are quite a regular reviewer, which makes this post even more special to me. I am glad this trip wasn’t all about business and that you got to enjoy our amazing pool and facilities. We get great feedback on the size of our rooms as well as the beds – glad you...

Sydney, Australia
Reviewed 28 February 2016

My husband & I had a very enjoyable one night stay here recently. It is a very modern hotel with excellent service. Staff were wonderful.The pool/spa is stunning. The lobby is light filled with massive windows & spiral staircase. Our room had a great view of the city. It was clean, comfortable & quiet. Only thing unusual was the bathroom...

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1Thank Julia M
CrownResorts, General Manager at Crown Metropol Melbourne, responded to this review

Thank you Julia for your kind review. From the staff service to the room views, the light-filled lobby to the infinity pool on the 27th floor, it sounds like you had a rather enjoyable stay with us. Apologies if the bathroom design was not to your liking – I'm happy to discuss this with you in more detail when you...

Melbourne, Australia
Reviewed 28 February 2016

The Metropol facilities, location, and staff are absolutely second to none !! The staff are first class professionals from the moment you check in to every encounter you may have with any of them during your stay. Our room was perfectly clean and the furnishings are modern and stylish. Next time we will be sure to request a room on...

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1Thank Craig H
CrownResorts, General Manager at Crown Metropol Melbourne, responded to this review

Thank you Kim and appreciate you posting this great review of our property. Service is key in our business and I was thrilled to hear of your experiences with my staff. I will be sure to share this feedback with them. Let me know when you plan to stay again so we can look at some different room options for...

Melbourne, Australia
Reviewed 28 February 2016

We arrived to check in, the front desk was very busy but the staff were very efficient so it wasn't a long wait. Our room was very clean and comfortable. As we were having dinner in the Conservatory it was only a short walk.

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1Thank amandamQ4768QO
CrownResorts, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your review, Amanda. Firstly, apologies for the slight delay on check-in. During certain times of the day it can be sprightly but I was pleased to hear that you did not have to wait long to check-in. The dinner buffet at Conservatory is amazing. I have a sweet tooth and I tend to gravitate towards the dessert...

Adelaide, Australia
Reviewed 27 February 2016

The room was spacious with great views over Melbourne. The bed was very comfortable and probably the best sleep I've had in a while. Breakfast was great with lots of options. The check in and check out was very quick and efficient.

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1Thank Watto63
CrownResorts, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your review. It sounds like the room, the views and the bed ticked all the boxes. What better way to start the day than with breakfast at Mr Hive! The variety is amazing and the food totally scrumptious. Hope to meet up with you on your next visit. Kind regards Harley Moraitis General Manager Crown Metropol Melbourne...

Reviewed 27 February 2016 via mobile

Having stayed plenty of times at the crown towers and went to book again for this trip only to see the prices had skyrocketed we looked into the Metropol... Lucky us... Beautiful decor Amazing rooms Service was absolutely brilliant No need to go back to the Towers... Metropol it is from now on!!!

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2Thank Steven G
CrownResorts, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your review and glad you have found a new friend with Metropol. Positive to note that you enjoyed the room design and most importantly the service from my team! Feel free to drop me a line prior to your next visit so I can thank you for taking the time to post your review. Kind regards Harley...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life. ... more   less 

Additional Information about Crown Metropol Melbourne

Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: €170 - €383 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Melbourne 5*
Number of rooms: 658
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotwire, Agoda, Travelocity, TripOnline SA, Cancelon, Evoline ltd, HotelQuickly and getaroom.com so you can book your Crown Metropol Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crown Metropol Hotel Melbourne
Hotel Style:
#8 Business Hotel in Melbourne
#18 Family Hotel in Melbourne
#21 Romantic Hotel in Melbourne
#25 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Crown Metropol Melbourne staff and other travellers.
29 questions
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Manchester, United Kingdom
over a year ago

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Questions? Get answers from Crown Metropol Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are quiet but I always ask for a high floor anywhere I go”
stephenj192, 22 Apr 2017 | Read review
“The corner room we had was excellent - great views”
CummingDubai, 20 Apr 2017 | Read review
“Check out Level 28!”
andrewsU4172ZL, 17 Apr 2017 | Read review
“Rooms facing East have good views (of the roof top and parking) and get the morning sun”
466DavidW, 15 Apr 2017 | Read review
“Ask for a northern facing room”
justinthebyrner, 12 Apr 2017 | Read review
5 of 5