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Crown Metropol Melbourne

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#23 of 156 Hotels in Melbourne
Certificate of Excellence
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Crown Metropol Melbourne
Crown Metropol Melbourne
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3,559 Reviews from our TripAdvisor Community

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Showing 3,488: English reviews
Melbourne, Australia
Reviewed 13 February 2016

My husband and l stayed for one night at Crown Metropol just as a relaxation treat. Check in was quick and painless with very courteous staff. Our room was quite spacious, modern design and very comfy bed a major plus for most people l imagine. Plenty of closet space and bathroom well stocked. The only thing l found was the...

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Helpful?
1Thank Leela4
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your review. Firstly, apologies that the design of our bathroom was not to your liking. As part of our room presentation, we normally leave the bathroom screens open. These can be closed for additional privacy. I'd love to discuss that with you in greater detail together with your comment regarding the “car-park” view. We are fortunate to...

Albury, Australia
Reviewed 12 February 2016

I just spent three nights at the Crown Metropol. I was pleasantly surprised at the friendliness and helpfulness of the staff. The room was comfortable and a great base for my stay. Contrary to what some reviewers think, the bathroom does have walls, they just need to be slid into place. It's an interesting design feature that makes the room...

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Helpful?
1Thank Lilytex
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for you review and I'm thrilled to hear that the staff looked after you. I will be sure to share this with them. I am also pleased that you enjoyed the design of the room and yes by having the privacy screens open in the bathrooms, it does open up the room and make it lighter. Look forward...

Sydney, Australia
Reviewed 11 February 2016

I recently stayed at the Crowne Metropol for a conference and have to stay I loved every moment of being there. The amazing scent as you walk into the lobby, then the exceptional friendly staff that checked me in and said Hello as I walked to my room. The room was clean with modern facilities and a very comfy bed!...

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Helpful?
1Thank Rachael H
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you Rachael - it sounds like the stay and the conference went well. We get great feedback on our signature scent in the lobby which was specifically designed for Metropol. I'm glad you enjoyed it! I also appreciate it is never easy to be away from the kids but glad my team helped with your “home sickness”. Let me...

sydney
Reviewed 11 February 2016

I stay'd for a 2 night conference. I had the opportunity to use the pool area, now that is a stunning area. Comfy chair inclusive of a double sized bed chair, great views and friendly staff. The gym was good to, plus the womens change room had a spa in it. Breakfast is buffet and very good no expense spared,...

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Helpful?
1Thank cate s
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you Cate for your review. In between your conference commitments, I was thrilled you got to enjoy the pool and the gym. What amazing spaces and views from that level! Breakfast buffet in Mr Hive is certainly a great start to any conference activity and for me, my day does not start without my coffee from there as well!...

Seddon, Australia
Reviewed 10 February 2016 via mobile

Crown metropol is great place to stay. Have stayed there a few times. The service is first class, the rooms are excellent, the beds are extremely comfortable and adding club 28 package is well worth it.

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Helpful?
2Thank Rob19611916
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you Rob – your review and return patronage is greatly appreciated. It would be great to catch up on your next visit so I can say hello and thank you in person for your review. Kind regards, Harley Moraitis General Manager Crown Metropol 61 3 9292 8888

Melbourne, Australia
Reviewed 10 February 2016

I thoroughly enjoyed my stay at Crown Metropol Melbourne. I have stayed at the Perth location also so was intrigued how Melbourne would compare, it was better! I stayed on the 16th floor in a Luxe room. The room was well presented with all bathroom amenities and a fully stocked mini bar. The hotel itself has the infinity pool which...

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2Thank Travels_With_RJL
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you Ryan for your review and sounds like you had a great stay. I apologise with regard to the delay with lifts as normally all 7 lifts are fully operational. I know there was one particular day in January where we were experiencing mechanical issues with a couple of the lifts which was rectified on the day. I would...

Reviewed 10 February 2016 via mobile

We loved the Crown Metropol. We had an amazing view of the city, and with the big windows and the sunset, it was absolutely stunning. It was clean, trendy and overall awesome. The infinity pool on the 27th floor was one of our favorite parts! The staff was very friendly and willing to help. The man who checked us in...

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Helpful?
2Thank Samantha L
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Wow – thank you so much for your review Samantha and your recommendation. It sounds like you and the family had a fabulous stay. How amazing is our pool & views up there!!? I'm so pleased my staff looked after you. Look forward to welcoming you back! Kind regards, Harley Moraitis General Manager Crown Metropol 61 3 9292 8888

Brisbane, Australia
Reviewed 9 February 2016

Nice Stay at the Crown Metropol, nice clean room & ultra comfortable bed. Good location in South Melbourne, attached to the Crown Casino complex, handy to the city, plenty of good places to eat on Clarendon St. Breakfast in the restaurant down stairs also good... all good! Recommend walking 5 min to the river to jump on the taxi boat......

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2Thank Douglas K
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for taking the time to post your review Douglas. I was thrilled to read that you enjoyed the room and the location of our property. The taxi boats are definitely a great way to travel along the Yarra – especially if going to the Tennis. Hope to welcome you back very soon. Kind regards, Harley Moraitis General Manager...

Clear Island Waters, Australia
Reviewed 9 February 2016

My mum and grandma booked this hotel for their recent stay in Melbourne and I tagged along for two days and one night. The room we had was modern and spacious. It had two queen beds so it was even comfortable for three people. The room was very clean, beds super comfortable and had a large wardrobe, TV and safe....

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1Thank katkalgc
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you so much for your comprehensive review and sounds like the “3 generations” had a great stay! I appreciate your feedback regarding the lighting and the bathroom design. With regard to wi-fi, we do offer a complimentary service to all our Hotel guests for basic browsing. In addition, we provide a premium service which is available at an additional...

Reviewed 9 February 2016

The Metropol is one of the best and most stylish places to stay in Melbourne! We had great service right from the beginning! The room was very clean and styled well. The beds were very comfortable. The infinity pool is a must see as it has great views of Melbourne! The buffet breakfast was well presented and the range of...

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2Thank Aus_Traveller98
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for such a great review and your recommendation! I'm so thrilled that the staff looked after you and that you loved the rooms, beds, the views from the pool on the 27th floor and the buffet breakfast in Mr Hive. I'm glad you got to enjoy a treatment in ISIKA, Day Spa and I hope to catch up...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life. ... more   less 

Additional Information about Crown Metropol Melbourne

Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: €177 - €496 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Melbourne 5*
Number of rooms: 658
Reservation Options:
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Also Known As:
Crown Metropol Hotel Melbourne
Hotel Style:
#8 Spa Hotel in Melbourne
#8 Business Hotel in Melbourne
#18 Family Hotel in Melbourne
#21 Romantic Hotel in Melbourne
#22 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Crown Metropol Melbourne staff and other travellers.
27 questions
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Manchester, United Kingdom
over a year ago

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Questions? Get answers from Crown Metropol Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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