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Crown Metropol Melbourne

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#23 of 157 Hotels in Melbourne
Certificate of Excellence
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Crown Metropol Melbourne
Crown Metropol Melbourne
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3,570 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Metropol Melbourne
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Showing 3,498: English reviews
Perth, Australia
Reviewed 2 weeks ago via mobile

Crown is where I stay every time I head to Melbourne, the whole complex offers amazing food, things to do, shopping and other exciting pass times. However this review is for the Metropol. The rooms are well appointed, the staff are friendly. As with any large people based operation problems do occur, it's how they deal with these when they...

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Helpful?
Thank Claire M
Albury, Australia
Reviewed 2 weeks ago

Twin room on the 20th floor (slight hitch at 8pm check-in with housekeeping still inspecting room, but very quickly resolved with another room the same). Beds and pillows SUPER comfy. Bit weird that the walls between the shower & toilet were see- through (glass & it echoed as well) but great water pressure & good sized shower. All was very...

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Helpful?
Thank Dalijem
CrownHotelsGM, General Manager at Crown Metropol Melbourne, responded to this review

Dear Dalijem, Thank you for choosing Crown Metropol Melbourne and for your review. Our guests frequently praise our Signature mattresses and pillows, and I am so glad you found them comfortable. It was also great to learn that the rest of your stay was enjoyable and you managed to visit our pool area. We hope to see you back again...

Melbourne, Australia
Reviewed 2 weeks ago via mobile

Great venue for family, friends and couples. You will never run out of places to go. Heaps of restaurants to choose from including cinemas, shopping outlets, kids arcade, casino and clubs! Close to public transportation as well!

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Thank Lory V
La Canada, CA
Reviewed 2 weeks ago via mobile

We were in Melbourne for the Australian Open and our travel agent booked us at this great hotel, within walking distance to the CBD and the Open. Great hotel from top to bottom: our room was lovely and spacious, the buffet breakfast was beautifully presented and delicious, very much like an English breakfast with many extras, and the staff members...

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Helpful?
Thank 2xntrik
CrownHotelsGM, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for the great review, 2xntrik. Of course, I am thrilled to learn that Crown Metropol was your favourite hotel during your trip to Australia and New Zealand! Your comments regarding the hotel location, room and breakfast have been well received by the team. We hope to welcome you back on your next trip to Melbourne. ​Sincerely, Shaun D’Cruz...

Southbank Victoria
Reviewed 2 weeks ago

Great location and easy access to casino and all the restaurant awesome experience @the 28 bar lounge. Team is very efficient and helpful from efficient check in to great service in all departments. 28 lounge is great place to visit during the stay.

Review collected in partnership with this hotel
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Helpful?
Thank 168ravic
CrownHotelsGM, General Manager at Crown Metropol Melbourne, responded to this review

Dear 168ravic, Thank you for your review. I appreciate your feedback regarding our hardworking team, the most important part of our hotel. I will ensure your comments are shared with all of my colleagues who I know will be delighted to read them. We look forward to welcoming you back on your next visit. Sincerely, Shaun D’Cruz Executive General Manager...

Geelong, Australia
Reviewed 2 weeks ago

We were not notified when our room was ready, and enquired 1 hour after check in time to find, yes, it was definitely ready. Paid for a city view room, but looked over a car park, but if you looked out the left hand corner or the window you could see the city? When we left and were waiting for...

Review collected in partnership with this hotel
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Helpful?
Thank Karen W
CrownHotelsGM, General Manager at Crown Metropol Melbourne, responded to this review

Dear Karen W, Thank you for your review. Needless to say, I was concerned to learn that your recent visit did not meet your expectations. I believe our Duty Manager has spoken to you directly in regards to your experience. I would like to add my sincere apologies and hope to have the chance to welcome you back in the...

Sunshine Coast, Australia
Reviewed 2 weeks ago

Really nothing negative to say - quality hotel - very comfy room, excellent staff - central for just about everything - would definitely stay here again. Good choice of local eateries, right next to Crown Casino - didn't break the bank - quick overnight stay on expenses... All good!

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Thank Mankiwi
Melbourne, Australia
Reviewed 2 weeks ago via mobile

Seamless check in . Upgraded to higher floor fantastic view rooms are lovely very quiet. Staff delightful and checking out was seamless as well . The car was waiting for us from valet no waiting . Convenient location to the cbd and transport. The pool area was beautiful . We will definitely by back.

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Helpful?
Thank Susan A
CrownHotelsGM, General Manager at Crown Metropol Melbourne, responded to this review

Thanks for the great review and five-star rating, Susan A! I am so glad we managed to spoil you during your stay, and you enjoyed the views from your room. Our team work hard to provide our guests with a seamless experience, and I am grateful for your kind compliments which I will be sure to share with my colleagues....

Melbourne, Australia
Reviewed 2 weeks ago

This was a gift to me for Birthday and Christmas from my 2 daughters...a night in the Metropole to stay with them and have a girls weekend. We decided on a Sunday night, and weren't disappointed! We were able to check in at 11.45 (after dropping my keys into the fabulous valet parking), and elevated ourselves up to the 24th...

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Helpful?
Thank Tracey W
CrownHotelsGM, General Manager at Crown Metropol Melbourne, responded to this review

Dear Tracey W, Thank you for your review. I was delighted to learn you enjoyed your birthday celebrations with us. It sounds like you any your daughters had a great "girls weekend" and managed to make use of our many facilities. We hope to see you back again soon! Sincerely, Shaun D’Cruz Executive General Manager Crown Metropol Melbourne

Canberra, Australia
Reviewed 2 weeks ago

I love staying here, the rooms are so modern and well equipped. Opening and closing the curtains are done via a remote control, and the TV is nice and big! The decor is classy and works well with the whole modern feel. All the rooms I've stayed in there are panels that you can open and close to see into...

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Helpful?
Thank glennr942

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life. ... more   less 

Additional Information about Crown Metropol Melbourne

Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: €177 - €492 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Melbourne 5*
Number of rooms: 658
Reservation Options:
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Also Known As:
Crown Metropol Hotel Melbourne
Hotel Style:
#8 Business Hotel in Melbourne
#8 Spa Hotel in Melbourne
#18 Family Hotel in Melbourne
#21 Romantic Hotel in Melbourne
#22 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Crown Metropol Melbourne staff and other travellers.
27 questions
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Manchester, United Kingdom
over a year ago

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Questions? Get answers from Crown Metropol Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room at the front of the hotel. Rooms at the back over look a car park.”
 of 5 bubbles townsvillian, 27 Feb 2017 | Read review
“Tell them you want a genuine city view room (a lot look out onto carparks)”
 of 5 bubbles Austgent1, 26 Feb 2017 | Read review
“Book well in advance and look for a promotional price”
 of 5 bubbles 5starbudget, 15 Feb 2017 | Read review
“High Floor”
 of 5 bubbles 963pennyt, 13 Feb 2017 | Read review
“Our room was 2556 and had great city views.”
 of 5 bubbles LorisSalerno, 12 Feb 2017 | Read review
5 of 5