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Crown Metropol Melbourne

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#21 of 157 Hotels in Melbourne
Certificate of Excellence
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Crown Metropol Melbourne
Crown Metropol Melbourne
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3,504 Reviews from our TripAdvisor Community

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Showing 3,435: English reviews
Melbourne, Australia
Reviewed 4 days ago NEWvia mobile

We recently stayed at Crown Metropol with our two young children. We thoroughly enjoyed our stay, all staff we encountered were extremely friendly and helpful. Nothing was too much to ask. We had a twin room, it was spacious with floor to ceiling windows and lovely views of the river. We got room service, food was delivered quickly and was...

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1Thank Carolyn J
Perth, Australia
Reviewed 4 days ago NEW

Rooms were spacious and offered all the amenities, internet was capable but costs extra for streaming purposes. Bathroom was in a semi open format with the rest of the room so may be a bit exposed for some. Pool was a let down as there were so many kids you couldn't really have any space to enjoy the uniqueness of...

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Thank KaiChoo
CrownHotelsGM, General Manager at Crown Metropol Melbourne, responded to this review

Dear KaiChoo, Thank you for choosing Crown Metropol Melbourne. We appreciate you taking the time to share your feedback following your recent visit. It was pleasing to read that you had a pleasant stay with us and found your room to be "spacious". In regards to our bathrooms, we do have Japanese-inspired screens for additional privacy as required, however, we...

Southbank Victoria
Reviewed 4 days ago NEW

Checked into Crown Metropol to celebrate my partners birthday. Our first impressions were of luxury and we felt very spoilt to be able to stay in a hotel like this. The gentleman who checked us in was friendly and chatty, and after the obligatory paperwork, quickly pointed us towards our room. Our room was clean and again felt luxurious, with...

Review collected in partnership with this hotel
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Thank 602kirad
Sydney, Australia
Reviewed 4 days ago NEWvia mobile

Everytime I've stay at the Metropol, the experience has been an enjoyable one and at a high standard. The rooms are clean, gym is great and is in a great location. The only thing I would fault would be not enough lighting in the bathroom to put on my makeup.

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Thank Coopers_from_Sydney
CrownHotelsGM, General Manager at Crown Metropol Melbourne, responded to this review

Dear Coopers_from_Sydney, Thank you for your review. I was delighted to learn you had another enjoyable stay with us and you were pleased with your room and the hotel facilities. I appreciate your feedback regarding the bathroom lighting and have noted this for future improvements. Thank you again and we look forward to welcoming you back to Crown Metropol Melbourne...

Mildura, Victoria
Reviewed 5 days ago NEW

We just had a few days at Crown Metropol, wonderful service and room, outlook from floor length windows was over river towards cbd, particularly lovely at night when all the lights were on. Had a first class dinner at Conservatory restaurant, 4 hours of perfect food, seafood some of the best we have ever had. Have previously had a great...

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Thank paddlecat
Southbank Victoria
Reviewed 5 days ago NEW

Crown Metropol was a nice hotel but the furthest from the rest. A bit of a walk to the casino, but relatively close to the crown shops. The bedding wasn't the best either, beds were very hard, and the air conditioner was quite loud on a few occasions I've visited. Hotel staff were friendly, and check in was not very...

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Thank tonnyae
CrownHotelsGM, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for sharing your review, tonnyae. I was pleased to learn that your stay was enjoyable overall and you found our team to be friendly. However, I was disappointed that your bed was too firm for your liking. Please note for any future stays, our team are available 24-hours a day to make any adjustments you require. I am...

Melbourne, Australia
Reviewed 5 days ago NEW

The room was truly stunning with it's beautiful view of the Melbourne CBD and with what the room had to offer, the bathroom was very stylish and modern as well as the room itself. Would recommend for a night in the CBD

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Thank Jordan R
Melbourne, Australia
Reviewed 6 days ago NEWvia mobile

Apart from very long queues at checkin 2.15pm & checkout 11am, our stay at Crown Metropol was perfect! The room was beautifully appointed, very clean with a very comfortable bed & you couldn't hear what our neighbours were doing. The bathroom & toilet setup was very good shower water pressure was excellent. Breakfast at Mr Hive was very good with...

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Thank OutofAfrica46
CrownHotelsGM, General Manager at Crown Metropol Melbourne, responded to this review

Dear OutofAfrica46, Warm greetings from Crown Metropol Melbourne. We are so pleased your stay met your expectations and the hotel facilities and location were to your liking. I would like to apologise for the delayed check-in and check-out, we do experience slight delays during peak periods and appreciate your patience. I hope to see you back again at Crown Metropol...

Melbourne, Australia
Reviewed 1 week ago via mobile

From the gentlemen who opens the door at your car to the housekeepers you see as you leave everybody is amazingly friendly and helpful. I love the place, the decor, the smell, that pool!! My last stay was in a loft suite for the weekend, that was incredible

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Thank Z9162LXandred
CrownHotelsGM, General Manager at Crown Metropol Melbourne, responded to this review

Dear Z9162LXandred, Thank you for your kind words following your recent stay with us at Crown Metropol Melbourne. It was wonderful to learn that my team provided you with such "friendly" and "helpful" service and you enjoyed your room and the facilities. We hope to welcome you back again soon. Sincerely, Shaun D’Cruz Executive General Manager Crown Metropol Melbourne

Southbank Victoria
Reviewed 1 week ago

I been here in the hotel many times and I loved coming back. The services in general are excellent with a reasonable price. The hotel is near the shop which you can buy some good quality products. Also near Mcdonalds, KFC and Subway. Car park is so easy and there is a access to Crown Casino gaming floor.

Review collected in partnership with this hotel
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Thank aidam5

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life. ... more   less 

Additional Information about Crown Metropol Melbourne

Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: €173 - €463 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Melbourne 5*
Number of rooms: 658
Reservation Options:
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Also Known As:
Crown Metropol Hotel Melbourne
Hotel Style:
#7 Spa Hotel in Melbourne
#8 Business Hotel in Melbourne
#18 Family Hotel in Melbourne
#20 Luxury Hotel in Melbourne
#21 Romantic Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Crown Metropol Melbourne staff and other travellers.
23 questions
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Questions? Get answers from Crown Metropol Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our son-in-law keeps checking for special rates at the Metropol and Crown Towers so we never pay full price, they have really good specials.”
 of 5 bubbles paddlecat, 16 Jan 2017 | Read review
“All rooms good so far”
 of 5 bubbles julesten2016, 12 Jan 2017 | Read review
“High floor”
 of 5 bubbles Murleog, 12 Jan 2017 | Read review
“Ask for a late check out.”
 of 5 bubbles inkypete, 10 Jan 2017 | Read review
“Get the level 28 upgrade for brekky”
 of 5 bubbles 5066bill, 7 Jan 2017 | Read review
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