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Mercure Grosvenor Hotel

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Mercure Grosvenor Hotel
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2,161 Reviews from our TripAdvisor Community

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Showing 1,965: English reviews
Melbourne, Australia
Reviewed 3 days ago NEW

Had lunch here with a work colleague who was staying in the hotel. Dining area at front of hotel overlooking North Terrace which created a nice ambience. Modest menu but food was well prepared and just what we needed. Traditional but pleasant service. The only distraction was the dining room walls were being painted during our meal!

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Helpful?
Thank Michael C
Perth, Australia
Reviewed 3 days ago NEWvia mobile

I was shocked to see a fan in the room. But the aircon has apparently been out of action for weeks. It is bad in rooms and oppressive in the corridors Front desk said nothing on check in but gave me a roasting hotbox. Can't sleep & choice of fan on full blast for noise or roasted. Put a fork...

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Thank Teskakoz
Edinburgh, United Kingdom
Reviewed 5 days ago NEW

The city centre hotel is an easy walk to the shops/restaurants and town tourist destinations. Also rail, tram and bus services are right on the doorstep. The room was tight, if you are on a trek with large suitcases, but the bed & shower comfortable & reliable. The staff were very helpful providing travel/tour advice and the restaurant provides a...

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Thank John G
Singapore, Singapore
Reviewed 1 week ago

AC cannot cope when the weather is warmer. Even with 3 fans issued from housekeeping...Dreadful experience for 3 nights. Front desk staff also using fans. GM Justin says they are working on it. Staff says it's normal operation. Other guests I met in the lift had the same issues in their rooms.

Review collected in partnership with Accorhotels.com
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Thank Homer Gim Hee T
Bishkek, Kyrgyzstan
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Thank Norm B
Brevard, North Carolina
Reviewed 1 week ago

We were there in early Jan when the weather was quite hot. When we checked in and got to our room, we found a room fan had been placed there. The reason was, the A/C was not working very well. the system was over whelmed. We could NOT sleep in the room. we were sweating, even in front of the...

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Thank Renee B
Bathurst, Australia
Reviewed 2 weeks ago

The Hotel is in a great location opposite the casino, there is a tram stop just outside the door and the railway station is across the road, The hotel staff are proficient, the room itself was a little on the small side however it was clean and the bed comfortable

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1Thank John B
Reviewed 2 weeks ago

Hotel is within walking distance to all the major sites in the CBD. Rooms were clean and tidy and staff were very hospitable and friendly.The basement parking was very cramped and tested ones parking ability with fitting your vehicle between other cars and pillars. We would stay at this hotel again.

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Thank Bob P
Orange
Reviewed 2 weeks ago via mobile

Stayed for 6 nights. My family and I had a wonderful time. Service was outstanding especially from ken Leigh during check in and during stay. This manager was very helpful and assisted us on a number of occasions. thank you for the wonderful stay.

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Thank Oange
Greater London, United Kingdom
Reviewed 2 weeks ago

Great hotel, if a bit dated. Ideal for all amenities and attractions. Rail, Glenelg tram and Buses all on the door step.Adelaide Oval and the River Torrens only a five minute walk away and shopping also round the corner.

Review collected in partnership with Accorhotels.com
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Thank K6822HNrobertw

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Conveniently located opposite Adelaide Casino in the heart of the cultural boulevard of North Terrace. Offering a wide variety of room types that fits the needs and budgets of all travellers. All rooms have fluffy feather duvets and pillows, modern and stylish furniture, slim lined LCD televisions in most rooms and broadband internet throughout. Hotel facilities also include the Federal Restaurant and Bar, 24-hour reception and room service, parking and internet kiosk. ... more   less 

Additional Information about Mercure Grosvenor Hotel

Address: 125 North Tce, Adelaide, South Australia 5000, Australia
Region: Australia > South Australia > Greater Adelaide > Adelaide
Price Range: €79 - €187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Grosvenor Hotel 4*
Number of rooms: 245
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, ACCOR, Travelocity and Agoda so you can book your Mercure Grosvenor Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Grosvenor Hotel
Hotel Style:
#30 Luxury Hotel in Adelaide
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Grosvenor Hotel staff and other travellers.
8 questions
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Canberra
1 month ago
Canberra
1 month ago
Petaling Jaya, Malaysia
9 months ago

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Questions? Get answers from Mercure Grosvenor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to avoid main street roadside rooms unless you need an early morning wake up. not the hotels fault on this occasion.”
 of 5 bubbles D6394PDjohng, 17 Jan 2017 | Read review
“Ask for a room with a window”
 of 5 bubbles Suzanne518, 29 Dec 2016 | Read review
“Well, I was lucky as I'm Accor Gold so was provided with an upgrade. The room was fine, no view, but then that wasn't a priority.”
 of 5 bubbles Linda-of-Coogee, 18 Dec 2016 | Read review
“Rooms are old but good”
 of 5 bubbles robshammall, 3 Dec 2016 | Read review
“Make sure you book a Mercure room & NOT an Ibis room by mistake! Mercure rooms are bigger.”
 of 5 bubbles Anne363, 25 Nov 2016 | Read review
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