We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
27/8/2017 28/8/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Mercure Townsville

    166 Woolcock Street, Townsville, Queensland 4812, Australia
    Hotel website
    Save
    Best prices for your stay
    27/8/2017 28/8/2017
    US$95
    US$93
    SAVE US$2
    US$95
    US$93
    SAVE US$2
    US$95
    US$93
    SAVE US$2
    Traveller (138)
    Room & Suite (38)
    Pool & Beach (15)
    City Oasis Inn
    305 reviews
    #7 of 41 hotels in Townsville
     
    Grand Hotel and Apartments Townsville
    446 reviews
    #2 of 41 hotels in Townsville
     
    Hotel Grand Chancellor Townsville
    350 reviews
    #4 of 41 hotels in Townsville
     
    Waters Edge The Strand
    206 reviews
    #2 of 2 hotels in North Ward
     
    Overview
    • Excellent25%
    • Very good45%
    • Average21%
    • Poor6%
    • Terrible3%
    Travellers talk about
    Public Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Mercure Townsville
    Special Offer: UP TO 30% - EARLY BOOKING
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget"},"scriptFlags":null}
    City Oasis Inn
    305 reviews
    #7 of 41 hotels in Townsville
     
    Grand Hotel and Apartments Townsville
    446 reviews
    #2 of 41 hotels in Townsville
     
    Hotel Grand Chancellor Townsville
    350 reviews
    #4 of 41 hotels in Townsville
     
    Waters Edge The Strand
    206 reviews
    #2 of 2 hotels in North Ward
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$93.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Townsville hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "72b7554623ec48f8a9619ee3ce840b96", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":256737,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32468376],"additionalContentIds":[],"pollCount":0,"checkin":{"day":27,"month":8,"year":2017},"checkout":{"day":28,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":93,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"72b7554623ec48f8a9619ee3ce840b96","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":95,"lowestMetaPrice":93,"additionalPartner":false,"highestMetaPriceDisplay":95,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":95,"lowestMetaPrice":93,"highestMetaPriceDisplay":95,"hotelName":"Mercure Townsville","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjcyYjc1NTQ2MjNlYzQ4ZjhhOTYxOWVlM2NlODQwYjk2IiwiQUlLIjoiMGI5YWIyMDI1NWM2NDQ2NWFhNmMxZWY4YjQ2ZWUyZWIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "27/08/2017", "checkOut": "28/08/2017", "lowestPrice": "US$93", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79407384":"CheapTicketsEWS","109210310":"HotelsCom2IB","53924626":"TravelocityEWS","79791173":"AgodaIB","32468376":"BookingCom","32701787":"Expedia","78854956":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"],"template":"ibex_mismatch_message__widget"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"template":"ibex_room_grid_row_hsx__widget"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (896)
    Traveller rating
    Traveller type
    Time of year
    Language
    There are newer reviews for Mercure Townsville
    See the most recent reviews

    291 - 295 of 873 reviews

    Reviewed 2 July 2015

    More

    Review collected in partnership with Accorhotels.com
    Thank 0kathy
    Response from MercureTownsville, Manager at Mercure TownsvilleResponded 3 July 2015

    More

    Reviewed 2 July 2015

    We stayed 6 nights at the Mercure Hotel, and were surprised how big the property was, it felt like a hotel in Asia the way it was set out, nice pool and spa, and had a tropical feel about it. Our room was nice and...More

    Thank Kathy H
    Response from MercureTownsville, Manager at Mercure TownsvilleResponded 3 July 2015

    Dear Kathy H, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

    Reviewed 30 June 2015 via mobile

    My wife and I got married here. The ceremony and reception were top notch. The staff were excellent. The food great. The room we were given though was quite average. The bed in particular was a rock. I had possibly the worst nights sleep ever.More

    1  Thank BigMitch87
    Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 2 July 2015

    Dear BigMitch87, Thank you for taking the time to tell us about your experience at the Mercure Townsville. I am sorry that your entire experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a...More

    Reviewed 26 June 2015 via mobile

    I struggled to find a hotel in Townsville and picked this one, thinking because it is a Mercure you can't go wrong (have stayed in Sydney before and was very happy). It was cheap to stay for three nights so I think I did get...More

    Thank Nat326
    Response from MercureTownsville, Manager at Mercure TownsvilleResponded 30 June 2015

    Dear Nat326, Thank you for taking the time to tell us about your experience at the Mercure Townsville. I am sorry that your experience did not meet your expectations; so firstly please allow me to express my sincerest apologies. I am sorry that you found...More

    Reviewed 26 June 2015 via mobile

    I write this review at nearly midnight unable to sleep due to the screaming and drunkenness of the people in a room next to mine. I had earlier reported it to Reception -no resolution. Arriving at the restaraunt for a meal earlier in the evening...More

    1  Thank scopea85
    Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 29 June 2015

    Dear Scopea85 Thank you for taking the time to tell us about your experience at the Mercure Townsville. I am sorry that your experience did not meet your expectations; so firstly please allow me to express my sincerest apologies. At the Mercure we are always...More

    City Oasis Inn
    305 reviews
    #7 of 41 hotels in Townsville
     
    Grand Hotel and Apartments Townsville
    446 reviews
    #2 of 41 hotels in Townsville
     
    Hotel Grand Chancellor Townsville
    350 reviews
    #4 of 41 hotels in Townsville
     
    Waters Edge The Strand
    206 reviews
    #2 of 2 hotels in North Ward
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Tennis Court
    Details
    • Price range
    • US$84 - US$149 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Townsville
    • #6 Luxury Hotel in Townsville
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 162
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Ctrip TA, Orbitz, Cancelon, TripOnline SA, Hotwire, Travelocity, Agoda and HotelQuickly so you can book your Mercure Townsville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Townsville
    • Also Known As
    • Mercure Townsville Hotel Townsville ,
    • Mercure Hotel Townsville ,
    • Accor Hotel Townsville
    Add Photo Photos
    Traveller (138)
    Room & Suite (38)
    Pool & Beach (15)
    Dining (12)
    Hotel & Grounds (98)
    Business Centre & Event Rooms (6)
    Bathroom (3)
    Nearby
    Waters Edge The Strand
    206 reviews
    3.85 km away
     
    Grand Hotel and Apartments Townsville
    446 reviews
    3.77 km away
     
    Hotel Grand Chancellor Townsville
    350 reviews
    3.55 km away
     
    City Oasis Inn
    305 reviews
    3.19 km away
     
    Nearby Restaurants
    Celsius Restaurant and Bar
    69 reviews
    .00 km away
    West End Tea House and Gallery
    14 reviews
    1.28 km away
    Tuk Tuk
    15 reviews
    .76 km away
    Frog & Toad Bistro
    6 reviews
    1.37 km away
    Nearby Attractions
    Royal Australian Air Force Townsville Museum
    38 reviews
    3.24 km away
    Castle Hill
    1,314 reviews
    2.44 km away
    Queens Gardens Townsville
    107 reviews
    3.02 km away
    Botanic Gardens
    54 reviews
    3.14 km away
    Ask a question
    Questions & Answers
    Mandy P
    21 July 2016|
    AnswerShow all 4 answers
    Response from Chris G | Reviewed this property |
    Hi. Pool is not heated & as I am a local I would say too cold to swim in August but many many people from down south find it lovely & do swim at this time so I have prob just acclimatise too well to the north. Haha The... More
    0
    Votes
    Mandi H
    27 December 2015|
    Answer
    Response from Mark N | Reviewed this property |
    no
    0
    Votes
    Room Tips
    "If you must, stay on the top floors as far away from the bar and conference rooms as possible"
    Read review
    "Very popular - book early especially around sporting events, weddings etc."
    Read review
    "If you have mobility issues, ask for a room that is best for access to either the car park or reception..."
    Read review
    "avoid rooms near the Plantation room"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing