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Mercure Townsville

965 reviews
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Traveller (162)
Room & Suite (45)
Pool & Beach (17)
Overview
  • Excellent26%
  • Very good44%
  • Average21%
  • Poor6%
  • Terrible3%
Travellers talk about
Public Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (965)Write a Review
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271 - 275 of 938 reviews
Reviewed 21 March 2016 via mobile

Checked in via Qantas booking and all in all its a nice place. Positives were friendly staff, clean room (165) and very cold air conditioning. Negative if you can call it one was that it's not handy to the main cbd which for some would...More

1  Thank Nick G
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 22 March 2016

Dear darkroam, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback particularly regarding our staff and rooms. I will share your comments with our team. We are in fact a 10 minute...More

Reviewed 13 March 2016

Stayed two nights for business. Clean room, nice setting. All stuff I had a contact with were friendly. Good WiFi. A bit of confusion about lights in a room (they said the issue was not uncommon) but other than that, I had a pleasant stay.More

Review collected in partnership with Accorhotels.com
1  Thank june1467
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 13 March 2016

Dear June1467, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all...More

Reviewed 8 March 2016

Arrived March 2nd for one night before flying out check-in and staff very friendly and made you feel welcomed room very good and clean meal at restaurant excellent and buffet breakfast the same on checking out we booked again for 2 nights on return asked...More

2  Thank steve j
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 13 March 2016

Dear Steve, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback especially regarding our staff. I will share your comments with our team. I am sure that this feedback will serve as...More

Reviewed 8 March 2016

More

Review collected in partnership with Accorhotels.com
2  Thank Mike T
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 13 March 2016

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Reviewed 5 March 2016

We were here to pick up our university student from JCU and enjoy a few days in Queensland. We found it a little confusing finding the entrance to the parking lot....btw it's near the McDonald's. The rooms are a little run down, but the complimentary...More

2  Thank C T
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 6 March 2016

Dear C T, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback. I will share your comments with our team particularly our front office staff, as it is great to hear they...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Restaurant
Free Parking
Room Service
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Tennis Court
Outdoor pool
Details
Price range
US$83 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Townsville
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$83 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Townsville
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (162)
Room & Suite (45)
Pool & Beach (17)
Dining (11)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
gnaglins
4 January 2018|
AnswerShow all 3 answers
Response from theb0ne | Reviewed this property |
you get free access to a 24 hour high quality gym. great. close by. walking distance.
0
Votes
Mandy P
21 July 2016|
AnswerShow all 5 answers
Response from AstridandGlen | Reviewed this property |
Lovely pool with deck chairs and near the bar and restaurant. Water temperature, I guess, would be slightly below tepid in August. Townsville is in the tropics, rarely below mid twenty degrees in daytime.
0
Votes
Mandi H
27 December 2015|
Answer
Response from Mark N | Reviewed this property |
no
0
Votes
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12
Room Tips
"Lake view room"
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"We were close to the gate so easy access to get to the mall."
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"Join LeClub Accor for access to sales"
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"Deluxe rooms on the top floor have balconies and nice views."
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