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Comfort Inn Robert Towns

96 reviews
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Traveller (36)
Room & Suite (45)
Pool & Beach (10)
Overview
  • Excellent30%
  • Very good42%
  • Average20%
  • Poor5%
  • Terrible3%
Travellers talk about
“castle hill”(11 reviews)
“stayed here”(12 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Reviews (96)Write a Review
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18
5
3
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All reviewscastle hilldogs are allowedstayed herein town for businessgreat walkair conbbq areaan enjoyable staynice pooltea and coffeecentre of towndouble bedcentral locationflinders streetacross the roadfantastic locationclean room
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11 - 15 of 92 reviews
Reviewed 4 August 2017

I have never before experienced such amazing customer service. No matter what I needed, Maja was able to help. Her positive attitude, friendliness, and sincere desire to help made my stay a pleasure. The hotel itself is what we would call a motel in North...More

1  Thank MonkeyQueenToronto
Management response:Responded 3 September 2017

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of...More

Reviewed 29 July 2017 via mobile

Located in easy reach of the CBD. Car parking on site but very tight. Place needs a major face uplift. Rooms are basic although 1 bedroom apartments are spacious. Has queen double with ensuite. Lounge has sofa double bed. Kitchen is non existent. 2 burner...More

1  Thank colinrbush
Response from Maja R, General Manager at Comfort Inn Robert TownsResponded 11 September 2017

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we...More

Reviewed 26 July 2017

Not a great Motel, service was good but very noisy and the internet pictures make it look better than it is. They have refurbished the foyer and conference rooms but the actual rooms need some love. I found the bathroom not to be overly clean...More

1  Thank Martin M
Response from Maja R, General Manager at Comfort Inn Robert TownsResponded 11 September 2017

Dear Martin, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we...More

Reviewed 16 July 2017

We found Comfort Inn to be clean, have a comfortable bed and be central to everything we needed. The reception staff were also very welcoming and helpful. It is also just around the corner from Townsville courthouse. I would recommend it to anyone who wants...More

1  Thank Debbie C
Response from Maja R, General Manager at Comfort Inn Robert TownsResponded 11 September 2017

Dear Debbie, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an...More

Reviewed 2 July 2017 via mobile

My husband and I stayed here for 3 nights. It's not super fancy but it's clean and is in a fantastic location. We had a car with us so we drove around but could have easily walked down to the shops and restaurants on Flinders...More

1  Thank Victoria A
Response from Maja R, General Manager at Comfort Inn Robert TownsResponded 11 September 2017

Dear Victoria, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we...More

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About
Amenities
Top amenities
Free Parking
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Laundry Service
Self-Serve Laundry
Meeting Rooms
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$60 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Townsville
#14 Luxury Hotel in Townsville
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
Details
Price range
US$60 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Townsville
#14 Luxury Hotel in Townsville
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
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Traveller (36)
Room & Suite (45)
Pool & Beach (10)
Dining (5)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Rooms upstairs have no lift but stairs - might be an issue for some Folk"
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"Easterly side seemed to be quiet."
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"Second floor is better if you are OK climbing stairs"
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"Ask for room with view over Castle Hill."
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