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Comfort Inn Robert Towns

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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Comfort Inn Robert Towns
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74 Reviews from our TripAdvisor Community

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Showing 72: English reviews
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Sydney, Australia
Reviewed 2 weeks ago

Spacious room offering all things necessary for a comfortable stay. The motel is old but has been well maintained. There is a small bar on site along with a restaurant if you don't want to venture out. Very close to the city centre and an easy walk. There is an incline to the motel which may not suit if you...

Thank Lyrebird6
Reviewed 1 February 2017 via mobile

Clean and cool rooms, just enough room for the three of us (double & single configuration) comfy beds, friendly staff who went out of their way to help us with our laundry. The coin operated dryer was out of order so they allowed us to use theirs. Affordable family stay. Lovely pool area. Perfect location, easy walk into the city...

Thank Joanne M
travelclan, Manager at Comfort Inn Robert Towns, responded to this review

Dear Joanne, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Airlie Beach, Australia
Reviewed 28 November 2016

We chose Robert Towns for the great location, and the fact that they were pet-friendly and didn't want to slug with an extra charge for our dog. Hard up against the base of Castle Hill, the location is great and walking distance to The Strand and North Ward. The room was great, much better than I expected and not 'stripped...

Thank Rolland_Buttar
Management response:

Dear Rolland , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to...

Townsville, Australia
Reviewed 7 November 2016

Friendly staff, great location and excellent rooms it has a nice pool and the view of the church across the road at night is spectacular. Worth a staying if your visiting Townsville. I definitely will book in again, next time I'am in town for business.

Thank lsaiti
Reviewed 2 November 2016 via mobile

I stayed here for 2 weeks. Not only did the ladies ( Maja & Nicola ) give me a great weekly rate they went above and beyond to ensure my stay was great. Nothing was too much trouble. The pool & BBQ area are great. It's in an excellent location. Close to Castle Hill, great walk to Strand and just...

Thank Andy A
Management response:

Dear Andy, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking...

Queensland, Australia
Reviewed 1 October 2016

Have been staying here on business for over 5 years now and never had a bad experience. Ann & Amanda are always friendly and quick to get you checked in. Rooms are a good size and always extremely clean and comfortable. It is only a short walk to restaurants. Rates are extremely good as well.

Thank Perry W
Management response:

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Coomera, Australia
Reviewed 7 August 2016

Anne made us feel very welcome on arrival. The Inn is very central to town and has on site parking. We had a spacious room with not only table and 2 chairs but a sofa as well. Self catering to a certain degree is possible with a microwave and crockery in the room. The beds were very comfortable. Plentiful hot...

1Thank Angie S
Management response:

Thank you for that lovely review. All the staff at the motel work hard to provide clean, comfortable and affordable accommodation. Don't forget to bring your furry friend next time as we are Pet Friendly!

Canberra, Australia
Reviewed 1 August 2016 via mobile

Friendly and helpful staff, room was spacious and clean. In house restaurant available if needed but plenty of restaurants in nearby CBD. Comfortable bed and lounge room. Noted it is a pet friendly motel and also motorcycle friendly. With plenty of off street parking for cars and motorcycles.

Thank SGC6368
Maitland, Australia
Reviewed 16 July 2016

Always looking for a good pet-friendly motel and sometimes you find a great one. The Comfort Inn Robert Towns offers just that - comfort for all of us. The motel is in a fantastic location , very quiet, with easy car parking adjacent to your room and ample space for turning the 4WD. The reception by Anne (one of the...

1Thank theboullys
travelclan, Owner at Comfort Inn Robert Towns, responded to this review

Thank you to the Boullys! We enjoyed your company and so glad you enjoyed your stay with us.

Gracemere, Australia
Reviewed 1 June 2016

Owner was very helpful and friendly and made our stay with 2 smll dogs hassle free.There was an area out back of our room for dogs to do their business which was great as didn't have to walk miles looking for a park. Walking distance to city shops.

Thank kerrytherese

60 photos of this hotel

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Room/Suite (1)
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Management photos: Courtesy of the property manager

All Management Photos (51)
Hotel & Grounds (13)
Room/Suite (23)
View from Room (1)
Bathroom (3)
Dining (5)
Business Centre/Function Rooms (1)
Pool/Beach Area (5)
14/05/2017 15/05/2017
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  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Room Service
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Motel is continually being refurbished to suit the corporate and leisure market and is situated in the CBD area. Easy walk to government offices, supermarket, banks, fashion shops and 5 cinema complex. 10 min walk to the Strand and its attractions. We are a small motel offering a warm friendly welcome. There is offstreet parking. Unwind at our bar and lounge or enjoy a super meal in the restaurant. Nth Qld Cowboys league club nearby, also V8 track. 13m pool to cool off in, plus kids' wading pool. Castle Hill walking tracks and our small gym, provide you with a unique way of keeping fit. For your security, each room is fitted with a dead bolt, security door viewer and smoke detector. We do have a small conference room with all facilities and our restaurant seats up to 50 people. ... more   less 

Additional Information about Comfort Inn Robert Towns

Address: 261 Stanley St, Townsville, Queensland 4810, Australia
Region: Australia > Queensland > Townsville
Price Range: €52 - €93 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Comfort Inn Robert Towns 4*
Number of rooms: 47
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Also Known As:
Comfort Inn Townsville
Townsville Comfort Inn
Hotel Style:
#12 Business Hotel in Townsville
#13 Luxury Hotel in Townsville
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Questions & Answers

Questions? Get answers from Comfort Inn Robert Towns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there are only 2 pet-friendly rooms”
Rolland_Buttar, 27 Nov 2016 | Read review
“The pet friendly room was in a good area at end of facility.”
kerrytherese, 1 Jun 2016 | Read review
“Top floor rooms in the 30s have a good view of Castle Hill”
  • View from room 38
AussiePD, 26 Feb 2016 | Read review
“Family room is like a 1 bedroom apartment, and has a balcony.”
H2269ZSdaveh, 3 Jan 2016 | Read review
“Always prefer to stay downstairs”
debbiepB9012JI, 7 Nov 2015 | Read review
5 of 5
US$59* /night
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Prices are for 1 room, 2 adults
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