We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Grand Chancellor Townsville

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Grand Chancellor Townsville
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

187 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Hotel Grand Chancellor Townsville
See the most recent reviews
Showing 185: English reviews
Perth, Australia
Reviewed 13 July 2016

I stayed here for 4 nights, in a standard room with two double beds. The room was of a good size and the bathroom was well designed with a nice large shower. Ihad a balcony which added another dimension to the room set-up. The bed was comfortable and there was a selection of 4 different types of pillows.I loved the...

 Report
Helpful?
1Thank Simofoz
Management response:

Dear Simofoz Greetings, and thank you for taking the time to post a review of your stay at the Hotel Grand Chancellor Townsville. We love hearing from our guests, particularly when it is such a positive, in-depth review. Thank you for sharing your tips about the room amenities and food and beverage offerings. I am sure other travellers will appreciate...

Brisbane, Australia
Reviewed 6 July 2016

Hotel is in need of a makeover, the brown carpets are just so dated. Rooms comfortable and basic. Housekeeping needs a little attention, I have stayed frequently on business, not by choice and each time have had issues with the cleanliness. Staff are super friendly and it is in a nice central location.

 Report
Helpful?
1Thank Jac1ford
Forster, Australia
Reviewed 3 July 2016 via mobile

Thank you to all the staff who assisted me and went beyond when my assistance dog was in the veterinary hospital overnight. The staff was outstanding and would highly recommend staying here if visiting Townsville. The markets on Sunday had a lot of different stalls and close drive to the Strand and marina for magnetic island. Coffee shops and shopping...

 Report
Helpful?
1Thank lillydale21
Management response:

Dear lillydale21, Thank you for writing this great review! I am pleased that you enjoyed your stay and even happier to hear that you were so impressed by our staff. Our team works hard to achieve a high-level of guest satisfaction so I am thrilled to see this reflected in your comments. Looking forward to welcoming you back in the...

australia
Reviewed 3 July 2016 via mobile

Was called holiday inn Great staff.great location.rooms very nice.great views.price ok.try to go when sunday markets on as they are right at door step.great food .also cowboys leagues club 50mts away good food and drink.

 Report
Helpful?
2Thank rjbAustralia
Management response:

Dear rjbAustralia, Thank you for taking the time to share your feedback about the hotel. I am thrilled that you enjoyed your stay so much and that you found our convenient location to be such a positive for your trip. We look forward to welcoming you back in the near future. Best regards, Paul Gray Hotel Manager

Reviewed 29 June 2016 via mobile

Well it's been nearly 20 years since we stayed at the Sugar Shaker! The place was undergoing a makeover and name change to Hotel Chancellor whilst there. Rooms refurbished and comfortable. Linen clean. Staff very welcoming. Breakfast on offer was good. This venue is right in the CBD, opposite the NQ Cowboys clubhouse which is ideal for game day and...

 Report
Helpful?
3Thank Leo J
Management response:

Dear Leo J, Thank you so much for taking the time to create this all-round positive review of your visit to the Hotel Grand Chancellor Townsville. I was so pleased to read that you enjoyed all aspects of your stay. We look forward to your next visit – hopefully we can score a 5/5 next time! Best regards, Paul Gray...

74 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (48)
Viewed
Hotel & Grounds (1)
Viewed
Room/Suite (10)
Viewed
View from Room (6)
Viewed
Bathroom (3)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Hotel & Grounds (3)
Viewed
Dining (4)
Viewed
Room/Suite (11)
Viewed
Pool/Beach Area (3)
Viewed
Business Centre/Function Rooms (2)
Viewed
Bathroom (1)
Viewed
View from Room (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Townsville hotels
0.4 km away
Quest Townsville
Quest Townsville
#1 of 42 in Townsville
350 reviews
1.3 km away
The Ville Resort-Casino
The Ville Resort-Casino
#8 of 42 in Townsville
710 reviews
0.3 km away
Grand Hotel and Apartments Townsville
Show Prices
Show Prices
Show Prices
0.6 km away
Park Regis Anchorage
Park Regis Anchorage
#3 of 42 in Townsville
428 reviews
0.5 km away
City Oasis Inn
City Oasis Inn
#7 of 42 in Townsville
286 reviews
3.6 km away
Mercure Townsville
Mercure Townsville
#10 of 42 in Townsville
833 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Hotel Grand Chancellor Townsville is located in the heart of the CBD and shopping district and just a short walk from Townsville's major tourist attractions, including Reef HQ Aquarium and The Strand. Enjoy panoramic views of Magnetic Island, Castle Hill and the city from a variety of contemporary room types. Facilities include restaurant, bar, rooftop pool, gym and meeting facilities. ... more   less 

Additional Information about Hotel Grand Chancellor Townsville

Address: 334 Flinders St, Townsville, Queensland 4810, Australia (Formerly Holiday Inn Townsville)
Region: Australia > Queensland > Townsville
Price Range: €77 - €144 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Grand Chancellor Townsville 4.5*
Number of rooms: 192
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Travelocity so you can book your Hotel Grand Chancellor Townsville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Townsville Hotel Townsville
Townsville Holiday Inn
Hotel Style:
#3 Luxury Hotel in Townsville
#8 Business Hotel in Townsville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Grand Chancellor Townsville staff and other travellers.
1 question
Ask a question
4 months ago

See all questions (1)

Questions? Get answers from Hotel Grand Chancellor Townsville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1005 has a nice view over the creek”
 of 5 bubbles MozBru, 13 Mar 2017 | Read review
“Get a room as high as you can and overlooking Castle Hill - you won't be sorry!”
 of 5 bubbles 801staceyr, 11 Mar 2017 | Read review
“Rooms that face Ross creek.”
 of 5 bubbles johncW7161YO, 7 Jan 2017 | Read review
“I think from floors 9 above, it includes a balcony”
 of 5 bubbles Cats_Travel_Cowboys, 8 Dec 2016 | Read review
“Higher floors have great views and seem quieter.”
 of 5 bubbles 580StefanB, 30 Nov 2016 | Read review
5 of 5