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31/12/2017 1/1/2018
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    Hotel Grand Chancellor Townsville

    334 Flinders St, Townsville, Queensland 4810, Australia
    011 61 7 4839 7600
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    31/12/2017 1/1/2018
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    US$132
    US$117
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    US$132
    US$117
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    US$132
    Traveller (76)
    Room & Suite (31)
    Pool & Beach (1)
    Overview
    • Excellent49%
    • Very good37%
    • Average10%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “sugar shaker” (19 reviews)
    “rooftop pool” (23 reviews)
    “great location” (64 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    4.5 Star Hotel
    All hotel details
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (502)
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    1 - 5 of 495 reviews

    Reviewed yesterday

    Great location with stunning views. Rooms were very comfortable and modern. Security was very impressive. The best pillows I have ever slept on. Staff friendly but not enough on duty at checkout time.

    Review collected in partnership with this hotel
    Thank staceyw446
    Hotel's Favourite
    Reviewed 25 April 2017

    From telephone reservation to meeting on arrival very polite and knowledgeable of our surroundings.Room was clean with magnificent view ,all staff from front desk ,dining and housekeeping accomadated us in a effortless mannerMore

    Review collected in partnership with this hotel
    Thank L5659PNkarenh
    Response from HGCTSV, General Manager at Hotel Grand Chancellor TownsvilleResponded 27 April 2017

    Dear L5659PNkarenh, Thanks so much for your 5 star review. I'm so pleased that enjoyed your stay with us, and that you found our team friendly and helpful. We look forward to welcoming you back on your next visit to Townsville. Kind regards, Peter Yared,...More

    Reviewed 3 days ago

    I like staying in Great Chancellor hotel. I stayed there a number of times and I think the place had benefited by a change of owners (it was Holiday Inn previously). It is conveniently located, right in the CBD and next door to the Information...More

    Thank RSV_12
    Response from HGCTSV, General Manager at Hotel Grand Chancellor TownsvilleResponded yesterday

    Dear RSV_12, Thank you for taking the time to write your review and for your continued loyalty. It was fantastic to read that on your last visit the team were still able to exceed your expectations. In this industry, consistency is the key to success...More

    Reviewed 1 week ago

    We thoroughly enjoyed the total experience in the Townsville Grand Chancellor. Staff were wonderful. The room had great views and the bed was extremely comfortable. We dined in the restaurant and the food was delicious. We will definitely be back.More

    Review collected in partnership with this hotel
    Thank 265lynneu
    Response from HGCTSV, General Manager at Hotel Grand Chancellor TownsvilleResponded 5 days ago

    Dear 265lynneu, Thanks so much for your 5 star review. I'm so pleased that you enjoyed your stay with us, and that you found our team friendly and helpful. Thank you for your comments in regards to your dining experience we will pass these onto...More

    Reviewed 1 week ago

    Clean, updated rooms. Shower head was a bit dodgy but the bed was a dream to sleep on. staff were friendly and the WiFi was free, didn’t get a chance to try the room service but the menu was well priced. The air conditioning struggled...More

    Review collected in partnership with this hotel
    Thank Amy T
    Response from HGCTSV, General Manager at Hotel Grand Chancellor TownsvilleResponded 5 days ago

    Dear Amy T, I appreciate you taking the time to share your feedback after your recent stay. It was pleasing to read you enjoyed your stay, particularly our friendly team, free Wi-Fi and clean, updated rooms. We look forward to welcoming you back on your...More

    Grand Hotel and Apartments Townsville
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$80 - US$129 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in Townsville
    • #8 Business Hotel in Townsville
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 192
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Hotwire, Priceline, Orbitz, Cancelon, TripOnline SA and Evoline ltd so you can book your Hotel Grand Chancellor Townsville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Townsville
    • Also Known As
    • Holiday Inn Townsville Hotel Townsville ,
    • Townsville Holiday Inn
    Add Photo Photos
    Traveller (76)
    Room & Suite (31)
    Pool & Beach (1)
    Hotel & Grounds (59)
    Bathroom (4)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Walter H
    11 November 2016|
    Answer
    Response from Peter Y |
    Hi Walter H, Most long haul buses top at the bus station which is located in Sir Leslie Thiess Drive which a bout a 10 minute walk from the hotel. Hope this helps
    0
    Votes
    Room Tips
    "not next to lift, balconies starts at level 10 or even higher"
    Read review
    "Get the Bed and Breakfast deal and a Harbour view room to get the most value for money. You won't regretr..."
    Read review
    "Go somewhere else"
    Read review
    "Go for a suite on the top floor if you can."
    Read review
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