We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Oaks Gateway on Palmer

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
Oaks Gateway on Palmer
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","divClasses":"prw_rup prw_ibex_baseline_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

367 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 362: English reviews
Reedy Creek
Reviewed 1 week ago

If you want a roomy apartment and ease of getting to everything, the City shopping is so close and all the other venues are close by. every cafe, coffee shop and the best eating places are so close. The strand is an easy walk or call a Taxi which is right outside. There is more to do in Townsville than...

Review collected in partnership with this hotel
 Report
Helpful?
Thank peterjenniferb
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi Peter & Jenny, Thanks so much for the great review. It is always our pleasure to have you stay with us! As you say, there is more to do in Townsville than most realise and it is a great launching pad for nearby towns. See you on your next trip!

Gold Coast, Australia
Reviewed 1 week ago

We are half way through a bit over two week stay in a 1 bed apartment. Excellent size and the bed is very comfy. Large lounge with full kitchen is great for a long stay. Plenty of restaurants and eateries on the door step. Quick walk over the bridge and you are in center of town. Housekeeping is a bit...

 Report
Helpful?
Thank Hiccup1953
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi, I am pleased to hear that you are enjoying your stay so far. I am sure the rest of your stay will be just as enjoyable. We are currently working with our housekeeping team to ensure that all staff meet our cleaning standards to ensure the servicing is high quality every day. While the older televisions in the hotel...

Cairns, Australia
Reviewed 2 weeks ago

We (2 adults, 2 children) loved the location of this hotel and it was a great price. There are plenty of eateries nearby and it is close to the Aquarium and The Strand. We bought our groceries from Castletown less than 10 mins by car. We had a 2 bedroom, 2 bathroom apartment. As we were staying there for about...

 Report
Helpful?
Thank Ch1n1ta
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi, I am very disappointed to hear that your stay was let down by some issues with housekeeping. As someone who suffers with hay fever as well, I can appreciate the impact this can have on a day! The issues you experienced with housekeeping are certainly not acceptable, nor do they meet our usual standards. These issues will be followed...

Noosa, Australia
Reviewed 2 weeks ago via mobile

Spent 1 night. Had a twin room with 2 king single beds in a 1 BR apartment. Very spacious. Great view from balcony over the river from 9th floor apartment. Fully self contained including dishwasher, washing machine and dryer. TV with cable channels. Staff very helpful. Nothing a problem for them. Hotel lobby adjoins Ribs and Rump restaurant. Great stay.

 Report
Helpful?
Thank DragonFan
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi, Thanks so much for a great review! We are delighted you enjoyed the spacious apartments on offer here. I hope we see you again soon!

Proserpine, Australia
Reviewed 2 weeks ago

excellent room,had everything.Put a tv in main bedroom is only gripe.Staff excellent(very good manners and patient and understanding).Parking was safe and secure.Hotel in excellent position for walking and discovering Townsville.

Review collected in partnership with this hotel
 Report
Helpful?
Thank stevenhinschen
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi Steve, Great to hear you enjoyed your recent stay with us! I will be sure to pass your comments onto the reception team - they will be delighted to hear you found them excellent. We are always looking for ways to improve our property and I will be sure to include your feedback regarding the televisions in our planning.

Reviewed 2 weeks ago

Stayed for 2 nights on a break. They have Hotel rooms or 1 and 2 Bedroom. We took a Hotel room that had a basic kitchenette (Fridge, sink, cutlery). Plenty of room and was clean, slightly dated but not something that would concern. The location is good with stacks of restaurant options and the centre of town is only a...

 Report
Helpful?
Thank Andrew I
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi Andrew, I am pleased to hear you were able to take advantage of our superb location during your recent stay with us. The hotel rooms are great for a quick break when you are planning on buying meals, however the 1 bed apartments are great for an extended stay where kitchen facilities become more useful! We look forward to...

Port Hedland, Australia
Reviewed 4 weeks ago via mobile

We have stayed a few times at Oaks Gateway on Palmer. It's generally an overnighter whilst on business. We like its central location and it's proximity to the vibrant cosmopolitan Palmer street eateries. There is absolutely nothing wrong with the rooms, clean functional and the beds are fine for the night. Our last room must of leaned towards the more...

 Report
Helpful?
Thank lr0001258
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi, I am sorry to hear that you did not enjoy your most recent stay with us as much as previously. As you have mentioned, we do have a number of room types which vary in size. Our one bedroom apartments provide plenty of space, while our hotel rooms are more suited to those staying for a quick visit. We...

Melbourne, Australia
Reviewed 4 weeks ago

Very good apartment, great view of balcony. Great staff and room cleaning, loved it. Aircon was on point. Great stay. Only one problem was having one key shared between 5, it was a bit of a pain. It was very hard to get around alone as the rest of the family was unable to move without a room key. Otherwise,...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Maherilias
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi Maherilias, It's great to hear you enjoyed your recent stay with us. I will be sure to pass you kind comments on to the team! We do have two keys available to each room which can assist when guests are heading in different directions. On you next visit, please let the team on the front desk know and they...

Queensland Australia
Reviewed 4 weeks ago

Oakes Gateway is situated in palmer Street which is really easy to get to. Easy to drive up and book in but the parking underneath the building takes some skill as the parks are small. We came in on a Friday night and most of the parks that could accommodate a 4WD were taken. The area is perfect as it...

 Report
Helpful?
Thank Sherry G
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi Sherry, Great to hear that you enjoyed your recent stay with us and were able to take advantage of our fabulous location! The split systems combined with ceiling fans really is a bonus in our rooms giving you the option to either enjoy the summer heat of keep cool when temperatures soar. We all look forward to welcoming you...

Reviewed 4 weeks ago via mobile

Staying here for four nights and so far so good. Excellent location and the rooms are beautiful. Pool is nice and only a short walk to food and drinks and then main street of Townsville. Would recommend staying here.

 Report
Helpful?
Thank Amanda M
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi Amanda, I am pleased to hear you are enjoying your stay and have been able to take advantage of our wonderful location. We certainly are spoiled with so many restaurants right on our doorstep. We certainly enjoy our spacious apartments and the facilities and I am delighted you found these suited your needs.

158 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (139)
Viewed
View from Room (23)
Viewed
Bathroom (9)
Viewed
Room/Suite (33)
Viewed
Pool/Beach Area (4)
Viewed
Hotel & Grounds (14)
Viewed
Dining (2)
Viewed
Other (54)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (19)
Viewed
View from Room (1)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (5)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Townsville hotels
0.7 km away
Oaks M on Palmer
Oaks M on Palmer
#6 of 41 in Townsville
441 reviews
0.2 km away
Quest Townsville
Quest Townsville
#1 of 41 in Townsville
318 reviews
0.1 km away
Grand Hotel and Apartments Townsville
Show Prices
Show Prices
Show Prices
1.2 km away
The Ville Resort-Casino
The Ville Resort-Casino
#7 of 41 in Townsville
685 reviews
0.2 km away
Hotel Grand Chancellor Townsville
0.4 km away
Park Regis Anchorage
Park Regis Anchorage
#5 of 41 in Townsville
401 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Oaks Gateway on Palmer is Townsville's next generation in resort-style accommodation. Located five minutes walk from the CBD & a two minute drive to the Strand,the hotel has a range of restaurants & cafes on its doorstop on cosmopolitan Palmer Street. Offering FREE secure parking, FREE GYM,FREE FOXTEL & FREE WIFI, Oaks Gateway on Palmer boasts spacious hotel, one & two bedroom apartments and is a perfect choice for families, couples or the business traveller. All accommodation options offer sleek modern decor and spectacular river,and hinterland views. Apartment features include full kitchen and laundry facilities, separate lounge and dining area, work desk & balcony. We have restaurant chargeback facilities to the very popular Ribs & Rumps (onsite) as well as the eliquant Jam Corner Restaurant straight across from our hotel. To cater for that special function or meeting we also have our very own Conference Venue located on the same street (Metropole Conference & Events) ... more   less 

Additional Information about Oaks Gateway on Palmer

Address: 2 Dibbs St, Townsville, Queensland 4810, Australia
Region: Australia > Queensland > Townsville
Price Range: €83 - €137 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Gateway on Palmer 4.5*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com and Agoda so you can book your Oaks Gateway on Palmer reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Oaks Gateway On Palmer Hotel Townsville
Hotel Style:
#5 Romantic Hotel in Townsville
#7 Business Hotel in Townsville
#8 Luxury Hotel in Townsville
#10 Family Hotel in Townsville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Oaks Gateway on Palmer staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Oaks Gateway on Palmer staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“December or January is always good, hot but you have air and the humidity is not as bad as the Gold Coast...Enjoy all the year round especially when all those special events are on..”
 of 5 bubbles peterjenniferb, 11 Jan 2017 | Read review
“Extra key, we 5 ”
 of 5 bubbles Maherilias, 20 Dec 2016 | Read review
“For more space, get one of the apartments.”
 of 5 bubbles SherryG820, 17 Dec 2016 | Read review
“High corner suites offer views and away from dinner time street noise.”
 of 5 bubbles , 30 Nov 2016 | Read review
“We have stayed several times all rooms have been excellent looking over the river is nice”
 of 5 bubbles 634barryf, 13 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay