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Oaks M on Palmer

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Oaks M on Palmer
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441 Reviews from our TripAdvisor Community

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Showing 429: English reviews
Williams Lake, Canada
Reviewed 17 October 2015

Hotel amenities were great, excellent location, close and handy to some great food outlets in Palmer St, one to mention was Table 51, great breakfast and brilliant dinner. A 10 minute stroll up Palmer St from the M and you were at the ferry terminal for a twenty minute ride across to Magnetic Island. The M was a great place...

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Helpful?
Thank Kiwi112014
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you for your great review of Oaks M on Palmer! It is very pleasing to read that you enjoyed your apartment that has everything you need to have a nice relaxing time. As you mentioned the hotel is in an excellent location to take advantage of many well presented restaurants and bars all within walking distance from the hotel....

Brisbane, Australia
Reviewed 16 October 2015

Average service upon arrival and departure. Bed not comfortable. Tear along the seam of the top pillow case. Biggest pain of all was the restaurant/pub/gaming - highly understaffed and shocking service

Review collected in partnership with this hotel
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1Thank businesstravel615
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

We appreciate your time to provide us feedback of your stay. It is very disappointing to read that you had not enjoyed your experience with us. We pride ourselves on producing high levels of customer service to provide the best guest experience at our serviced apartments. If you could please email me directly on hmmonpalmer@theoaksgroup.com.au with some further information of...

Batemans Bay, New South Wales, Australia
Reviewed 16 October 2015

Stayed at this venue over the last week or two and found it extremely convenient to all our needs.The rooms a spacious, views are over the marina area,clean and serviced daily which is always a plus,dinning is at the hotel on the ground floor and found it to be tops,no complaints from me. Restaurants are within walking distance,heaps to pick...

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Helpful?
Thank Merv J
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you very much for your wonderful review. It is excellent to hear just how much you enjoyed staying at Oaks M on Palmer! The marina views from our beautiful Cityscape studios are a favourite among guests and we take pride in keeping all of our rooms very clean and modern. Our location on Palmer Street offers an excellent selection...

Brisbane, Queensland, Australia
Reviewed 15 October 2015

Hard to find, go to the end of Palmer Street, and do a half U-turn to the right till you come to a stop sign. There is a driveway in front with a ramp going up (on the left), then a car park underneath. In front of the underneath car park is the reception which has no markings whatsoever. A...

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Helpful?
Thank Shelley W
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you for taking the time to share your review of your recent stay at Oaks M on Palmer. I apologise that it was difficult to initially find this great hotel and can see at how frustrating it can be to start your experience, but I am glad that this was a minor hinder to your overall experience. We are...

Brisbane, Australia
Reviewed 15 October 2015

We found it difficult to locate the hotel as its tucked away behind Hotel Metropole, at the end of a dead end road, with no visible signage to the Oaks M on Palmer. However the hotel itself was very nice as everything is new and modern. The bed was very comfortable as was the room itself. They have thought of...

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Helpful?
Thank Janine F
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you for the fantastic review of a fantastic hotel! It is very pleasing to read that we have exceeded your expectations on this occasion. The apartments are great with modern décor and appliances with trusted brands. We like to better enhance our guests experience by supplying complementary supplies such as detergents, laundry powder, bathroom supplies, tea, coffee and milk....

London, United Kingdom
Reviewed 7 October 2015

I have stayed here a few times. I really do enjoy this place. The rooms are wonderful, clean and well maintained. The views over the marina are perfect The location is great, just walk along Townsville dining street, select one of the many options that are available. Room service options are available, and fantastic also.

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Helpful?
Thank jamiefranciss
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

I would like to extend my appreciation for such a wonderful review. It is so nice to receive such positive feedback. We pride ourselves on our clean and well maintained studio apartments which are furnished with a modern taste and equipped with full kitchen and laundry facilities. Our Cityscape studios offer stunning views of the marina and ocean for our...

sydney, aus
Reviewed 7 October 2015

This hotel has a lot of potential. Great location on Palmer Street, rooms are fresh and modern and very well appointed. Unfortunately the room that we booked had an awful smell, as did the corridors leading to it. I'm not sure if this problem affects all of the hotel or just the floor we were on. We were here for...

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Helpful?
Thank marniemac
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you very much for your review of our hotel. It is very pleasing to hear you found our modern studio rooms to be well appointed. They are equipped with full kitchen and laundry facilities to help you feel right at home while enjoying tropical Townsville! Our location on Palmer Street is great with easy access to a variety of...

Sydney, Australia
Reviewed 6 October 2015

NEVER AGAIN We booked and paid for an upper floor level ‘Marina and City View’ room. Instead we were given a room tucked away on the 4th floor of the 11 storey building (hardly upper floor!), with no view of the marina and only a partial city view - unless you stood in the far corner of the balcony on...

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Helpful?
Thank DavidandTim
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

We appreciate your time to give us valuable feedback. Let me first express my sincere apologies that we have not been able to exceed your expectations. It is very disappointing to read that your first experience was less than desirable. I have done investigations into the series of events during your 3 night stay. We did encounter very high occupancy...

Cairns, Australia
Reviewed 4 October 2015

The location is right down the other end of Palmer, but with that said it is a great stroll into the town centre and restaurants. The only thing negative was the Metro where you get your breakfast. The service was extremely slow as we had to wait for 30 mins for a charizo omelette, this was covered in Pesto and...

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Helpful?
Thank PaulJohn2015
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you for your feedback of your recent stay at Oaks M on Palmer. It is great to hear you enjoyed our location on Palmer Street amongst a great variety of restaurants on offer. Our position at the far end of the street guarantees stunning views of the ocean and marina from our Cityscape studios, which I hope you enjoyed...

Queensland, Australia
Reviewed 4 October 2015

This was the second time we had stayed here (a Wotif Mystery deal) and we still had trouble finding it!! Visitors need to know it is tucked behind the Metropole Hotel and doesn't have an entrance on the street. The décor is modern and stylish whte/red/grey The rooms are fully equipped with kitchen large fridge and washer drier and dishwasher....

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Helpful?
Thank 2Eliza_12
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you very much for your valuable feedback. Our location at the far end of Palmer Street is shared with our heritage listed restaurant and bar, The Metropole Hotel, and we offer complimentary on-site car parking for all guests. We pride ourselves on offering well-equipped studio apartments and can accommodate our long-stay guests in our executive apartments which offer that...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
M on Palmer is a 4 1/2 star self catering property located on cosmopolitan Palmer Street. The hotel is surrounded by lovely a dining precinct with a vast array of restaurants, cafes, city night life and Jupiters Casino. Oaks M on Palmer Townsville features 11 floors of modern, fully self contained studio apartment accommodation complete with washers and dryers - which is ideal for the business and leisure travellers alike. The Metropole Hotel (located on site) is a true Queensland icon which has been reopened and offers conference rooms as well as dining facilities for breakfast, lunch and dinner. ... more   less 

Additional Information about Oaks M on Palmer

Address: 81 Palmer St, Townsville, Queensland 4810, Australia
Region: Australia > Queensland > Townsville
Price Range: €70 - €127 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks M on Palmer 4.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
m Hotel Townsville
Hotel Style:
#4 Luxury Hotel in Townsville
#5 Business Hotel in Townsville
#6 Family Hotel in Townsville
#7 Romantic Hotel in Townsville
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Questions & Answers

Questions? Get answers from Oaks M on Palmer staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We prefer rooms overlooking water.”
 of 5 bubbles marvins0531, 15 Dec 2016 | Read review
“Worth the stop”
 of 5 bubbles 352kerrir, 29 Nov 2016 | Read review
“Try to get a room above floor 3 or all you will see is the building next door.”
 of 5 bubbles Cruzin303, 28 Nov 2016 | Read review
“Higher floors are better.”
 of 5 bubbles lionelm730, 18 Nov 2016 | Read review
“high floors facing the strand”
 of 5 bubbles johnnshirleyd, 20 Oct 2016 | Read review
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