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Oaks M on Palmer

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435 Reviews from our TripAdvisor Community

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Showing 423: English reviews
sydney, aus
Level Contributor
143 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 7 October 2015

This hotel has a lot of potential. Great location on Palmer Street, rooms are fresh and modern and very well appointed. Unfortunately the room that we booked had an awful smell, as did the corridors leading to it. I'm not sure if this problem affects all of the hotel or just the floor we were on. We were here for... More 

Thank marniemac
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you very much for your review of our hotel. It is very pleasing to hear you found our modern studio rooms to be well appointed. They are equipped with full kitchen and laundry facilities to help you feel right at home while enjoying tropical Townsville! Our location on Palmer Street is great with easy access to a variety of... More 

Sydney, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 October 2015

NEVER AGAIN We booked and paid for an upper floor level ‘Marina and City View’ room. Instead we were given a room tucked away on the 4th floor of the 11 storey building (hardly upper floor!), with no view of the marina and only a partial city view - unless you stood in the far corner of the balcony on... More 

Thank DavidandTim
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

We appreciate your time to give us valuable feedback. Let me first express my sincere apologies that we have not been able to exceed your expectations. It is very disappointing to read that your first experience was less than desirable. I have done investigations into the series of events during your 3 night stay. We did encounter very high occupancy... More 

Cairns, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 October 2015

The location is right down the other end of Palmer, but with that said it is a great stroll into the town centre and restaurants. The only thing negative was the Metro where you get your breakfast. The service was extremely slow as we had to wait for 30 mins for a charizo omelette, this was covered in Pesto and... More 

Thank PaulJohn2015
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you for your feedback of your recent stay at Oaks M on Palmer. It is great to hear you enjoyed our location on Palmer Street amongst a great variety of restaurants on offer. Our position at the far end of the street guarantees stunning views of the ocean and marina from our Cityscape studios, which I hope you enjoyed... More 

Queensland, Australia
Level Contributor
198 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 4 October 2015

This was the second time we had stayed here (a Wotif Mystery deal) and we still had trouble finding it!! Visitors need to know it is tucked behind the Metropole Hotel and doesn't have an entrance on the street. The décor is modern and stylish whte/red/grey The rooms are fully equipped with kitchen large fridge and washer drier and dishwasher.... More 

Thank 2Eliza_12
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you very much for your valuable feedback. Our location at the far end of Palmer Street is shared with our heritage listed restaurant and bar, The Metropole Hotel, and we offer complimentary on-site car parking for all guests. We pride ourselves on offering well-equipped studio apartments and can accommodate our long-stay guests in our executive apartments which offer that... More 

Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 October 2015

The Oaks M on Palmer offers modern, well-designed self-catering studio style apt. units with kitchenette and laundry facilities. Although at the far end of Palmer Street (just above/behind The Metropole Hotel), it is an easy walk to Palmer's Street's many restaurants/bars and a nice stroll across the bridge to the city centre. Staff is friendly. Free onsite parking is undercover... More 

Thank itzmyyear
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you for your wonderful review of Oaks M on Palmer. It is satisfying to know you enjoyed staying in our modern, well-equipped studio apartments. Our location on Palmer Street is complimented with a variety of restaurants including our very own heritage-listed Metropole Hotel and it is pleasing to hear you found these so easily accessible. Our staff take pride... More 

Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 24 September 2015

The place is so compact the steam from the drier would set off the fire alarm. The amount floor space for the money you pay seems over valued. Staff were very helpful and provided excellent service so that made my stay better.

Review collected in partnership with this hotel

Thank Amanda S
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you for taking the time to share your feedback of the hotel. It is quite uncommon for the in-room dryers to activate the smoke detectors as we have a number of precautions in place, however please feel free to ask for a supervisor or manager to investigate if you still experience issues. Our staff pride themselves on offering excellent... More 

Wollongong, Australia
Level Contributor
73 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 20 September 2015

The Oaks M on Palmer is a modern, neat & clean complex and for us was reasonably priced in the low $100's. It was well positioned to restaurants, pubs, yacht club (recommended over the pubs for a lazy drink on a hot afternoon - you have to look as its almost hidden!) Comfortable bed, good shower and tidy basic gym.... More 

Thank BorisTheMudcrab
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

We appreciate that you have taken the time to give a great review of Oaks M on Palmer. Always pleasing to read when guests appreciate our modern, clean and well equipped apartments. We do have some amazing rates online and it is a good idea to join our free MyOaks club via our website to keep up to date when... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 September 2015 via mobile

We had 2 nights and found the room perfect. Well located close to lots of good bars and restaurants and an easy walk into centre of city. We were upgraded to city view room which was great. Quiet and very well equipped including a full laundry behind sliding doors. Would highly recommend.

Thank rudy j
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you for sharing your review of your recent stay at Oaks M on Palmer with the Trip Advisor community. It is very good to read that you enjoyed your stay immensely. Can't go wrong with a great upgrade to the Cityscape apartments with the fantastic views of the city, ocean and famous Magnetic Island. It was also great to... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 September 2015

Stayed two nights recently and have stayed here before. The rooms are always immaculately presented and nice to come 'home' to each day. Lots of places to eat and looks like it will get even better when some of the development progresses. Easy walk to the city. The rooms are well accommodated with everything you need to prepare something to... More 

1 Thank Lisa S
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you very much for a fantastic review! I am glad that we continually exceed your expectations. It is wonderful that we are able to welcome you home to Oaks and that you are able to enjoy the great Oaks experience during each of your stays at the hotel. There are some exciting future developments in the pipe works for... More 

Sydney, Australia
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 September 2015

Close to the center of Townsville, A short walk to bars and restaurants with a great bar and eatery out the front. The reception and bar/restaurant staff were polite and friendly, the meals were a good size and fresh. The view from the second floor leaves a bit to be desired, but the room is comfortable, clean and roomy. The... More 

Thank Rory P
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

We appreciate that you have taken the time to provide a great review of your recent stay at Oaks M on Palmer. I am pleased to read that you found the apartments well equipped during your stay. They are excellent for both short and long stay accommodation bookings. It is excellent to read that you also found the service of... More 

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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Paid Wifi
  • Paid Internet
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
M on Palmer is a 4 1/2 star self catering property located on cosmopolitan Palmer Street. The hotel is surrounded by lovely a dining precinct with a vast array of restaurants, cafes, city night life and Jupiters Casino. Oaks M on Palmer Townsville features 11 floors of modern, fully self contained studio apartment accommodation complete with washers and dryers - which is ideal for the business and leisure travellers alike. The Metropole Hotel (located on site) is a true Queensland icon which has been reopened and offers conference rooms as well as dining facilities for breakfast, lunch and dinner. ... more   less 

Additional Information about Oaks M on Palmer

Address: 81 Palmer St, Townsville, Queensland 4810, Australia
Region: Australia > Queensland > Townsville
Price Range: €75 - €118 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks M on Palmer 4.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
m Hotel Townsville
Hotel Style:
#3 Luxury Hotel in Townsville
#5 Business Hotel in Townsville
#6 Family Hotel in Townsville
#7 Romantic Hotel in Townsville
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Questions & Answers

Questions? Get answers from Oaks M on Palmer staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worth the stop”
 of 5 bubbles 352kerrir, 29 Nov 2016 | Read review
“Try to get a room above floor 3 or all you will see is the building next door.”
 of 5 bubbles Cruzin303, 28 Nov 2016 | Read review
“Higher floors are better.”
 of 5 bubbles lionelm730, 18 Nov 2016 | Read review
“high floors facing the strand”
 of 5 bubbles johnnshirleyd, 20 Oct 2016 | Read review
“Ask for a higher floor room”
 of 5 bubbles V5928FCsueb, 13 Oct 2016 | Read review
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