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Santana Holiday Resort Apartments

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99 Reviews from our TripAdvisor Community

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There are newer reviews for Santana Holiday Resort Apartments
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Showing 96: English reviews
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 September 2013 via mobile

The apartment was very clean. Loved our stay there. It had everything from a dryer n washing machine in the bathroom to all cooking utensils in the kitchen. The sitting room looks amazing. The bedroom looked amazing and the bed felt so comfortable..wish i had one. My family enjoyed staying at this resort. Will definitely recommend this place to families... More 

Helpful?
1 Thank Fam_funday
santanasurfers, Owner at Santana Holiday Resort Apartments, responded to this review

Thank you for taking the time to review your recent stay with us. We take all feedback seriously and we are so happy that you enjoyed your stay. We aim to provide all guests with an enjoyable home away from home experience. So nice to meet you all see you next time More 

Mt Martha, Australia
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 September 2013 via mobile

I was recommended this place and from the word go it was a great experience. The owners of this resort are soooo super friendly and cannot make you feel anymore welcome and comfortable. The resort is neat and well presented and very quiet. The rooms are self contained so you can shop and save on eating out, they are neat... More 

Helpful?
1 Thank carlajane42
santanasurfers, Manager at Santana Holiday Resort Apartments, responded to this review

Thank you for taking the time to review Santana Resort and your experience. We are thrilled that you enjoyed your stay and we do hope you can visit us again. We believe our apartments are the best value 3 and half star in Surfers Paradise. We go over and above to ensure guests feel so relaxed and rested after their... More 

2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 September 2013

I have stayed here for my honeymoon trip for almost two weeks. A big thank you to Anthony and Racquel for the hospitality provided at the 1st place. Something really impressed me is that most of the household appliances are available here , like: oven, microwave,clothes washing machine, iron board+iron, clothes dryer, dish washer, fridge and etc. And guess what,... More 

Helpful?
1 Thank Devilpoppin
santanasurfers, Manager at Santana Holiday Resort Apartments, responded to this review

Thank you for taking the time to review Santana Resort and your experience. We are so pleased that you enjoyed your stay and that your Honeymoon at Santana was exactly what you were for looking for. What a positive start to your married life together. We will address your comments and we do hope that you can visit us again... More 

1 review
Reviewed 9 July 2013

We stayed at Santana for 6 nights and enjoyed it all. Great location, Great price and great facilities. Everything is great about it apart from the bathroom and kitchen being a bit dated and used. This really is not a problem, however it would be good if it could be updated or painted

Helpful?
Thank Anon3333
santanasurfers, Manager at Santana Holiday Resort Apartments, responded to this review

Thank you for taking the time to review Santana Resort we appreciate your feedback .We are looking at your feedback and addressing this. The maintenance of each room is ongoing and generally expensive so we have added in your requests and feedback to the owner for approval. That particular room last month installed a new air con and fridge so... More 

2 reviews
Reviewed 7 July 2013

Tired and dated apartment with old carpet in need of refurbishment. The pool spa and outdoor asthetic on the whole is really good. I think it was a bit much considering you had to pay for extras like wifi.pool towel and air conditioning. Also you are not supplied with enough essentials like toilet paper. Washing up liquid.soap.etc. next time i... More 

Helpful?
Thank 123456897
santanasurfers, Manager at Santana Holiday Resort Apartments, responded to this review

Thank you for your review we appreciate you taking the time to write about your experience. We hear your feed back loud and clear regarding need of refurbishment. All the apartments are graded and depending on what room you booked and paid for it is relative to the room type you received. We are self contained units and we are... More 

Sunshine Coast
Level Contributor
154 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 13 May 2013

Santana is hetween Surfers and Broadbeach. Compact one hrm apartment with sofa bed (only suitable for one person). Has everything you would need 2 small halcony's only 2 chairs and small table. Surrounded hy other apartments and was fairly noisy at night and through the night with neighbours. Very nice welcome, friendly. A little tired, but clean. Handy location to... More 

Helpful?
Thank cardeb
santanasurfers, Manager at Santana Holiday Resort Apartments, responded to this review

Thank you for your review we appreciate your feedback. Sometimes we do get a few noisy guests at night but generally it is quiet and tranquil. We are trying to up-grade apartments to reflect a modern look and we are hoping when Tourism picks up on the Gold Coast that we can up-grade more of the apartments. This along with... More 

Travellers are raving about these Surfers Paradise hotels

Melbourne, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 April 2013

Hi we stayed at Santana last week ( April 2013) for 5 days in the premium room for two adults. The room was clean and tidy with a view of the pool. Good location for bus and walking to some restaurants . The main downfall of this accommodation was the lack of provisions . Two tea/ coffee and sugar for... More 

Helpful?
Thank aprilw973
santanasurfers, Manager at Santana Holiday Resort Apartments, responded to this review

Thank you for taking the time to leave feedback.We have noted your feedback regarding provisionals like Tea and Coffee and we have acted and increased these in the Premium Rooms only.Unfortunately Self Contained apartments do get confused with Serviced apartments and there is a big difference.In order for us to keep our prices low Guests do purchase their own items... More 

Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 February 2013 via mobile

My family stayed here over Christmas this was our first stay here but it won't be our last.This is a great family run business , it is great value for money and the friendly atmosphere from management,made us feel very comfortable.Close enough to walk to surfers without being amongst the hussle.

Helpful?
1 Thank natalie h
santanasurfers, Manager at Santana Holiday Resort Apartments, responded to this review

Thank you for your feedback .We do certainly try and keep prices down and provide fantastic value for money.We do hope you can visit us again when next you holiday on the Gold Coast. More 

dublin
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 February 2013 via mobile

Our stay here was great, the management were extremely friendly and helpful. We arrived early and the room wasn't ready, which we expected but they have a secure lock up in which we could store our luggage. We went up to surfers paradise which is about a 10-15min walk. When we got back they talked us through the set up... More 

Helpful?
Thank shanasha
santanasurfers, Manager at Santana Holiday Resort Apartments, responded to this review

Thank you for taking the time to let us know about your experiance at Santana Resort,we appreciate your feedback. We really do hope you can stay with us again in the future Thanks Again Anthony and Racquel More 

Surfers Paradise, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 February 2013

Stayed here for 4.5 weeks. Wonderful experience. Top floor room, no problems. pluses: - secured parking - The managers - Andrew and Raquel make it a very homely stay - Free spa - Neat swimming pool - About 5-7 minutes walking to the beach - Considering I went in December peak season, I got a fairly good deal for my... More 

Helpful?
1 Thank Dv N
santanasurfers, Owner at Santana Holiday Resort Apartments, responded to this review

Thank you for your feedback we appreciate it greatly.We look forward to welcoming you back as returned guest at Santana Resort and we are happy that you enjoyed your stay. See you next time Anthony and Racquel More 

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Amenities

Highlights
  • Pool
  • Free Parking
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge

Additional Information about Santana Holiday Resort Apartments

Address: 7-15 Monte Carlo Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: €61 - €105 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Santana Holiday Resort Apartments 3.5*
Number of rooms: 32
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Also Known As:
Santana Holiday Resort Apartments Hotel Surfers Paradise
Santana Holiday Hotel Apartments
Santana Holiday Resort Apartments Surfers Paradise, Gold Coast, Australia
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Questions & Answers

Questions? Get answers from Santana Holiday Resort Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lowest floor gave easy access to pool and sauna.”
 of 5 bubbles nickk412, 6 Jan 2016 | Read review
“Pool view would be great I think - also book an aircon room if you are not used to the climate in QLD.”
 of 5 bubbles Murphys_on_Tour, 16 Feb 2015 | Read review
“Book a Premium overlooking the pool area.”
 of 5 bubbles sefjhawelgwqerkjgqw, 24 Jan 2015 | Read review
“Be Careful of Robbery”
 of 5 bubbles 810bryantc, 30 Jul 2014 | Read review
“right in the heart of local restaurants and shops,close to theme parks,whether you drive or use the local theme park shuttles....”
 of 5 bubbles Traceelements1, 7 Nov 2013 | Read review
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