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Stayed overnight there recently when visiting the Gold Coast. I took a private room with a double bed. It was very small but clean. I had to walk through the common room and kitchen to get to the male showers and toilets. The kitchen was...More
The girl at reception was very welcoming and friendly.
The YHA is situated upstairs and there is no lift so not accessible for anyone with mobility issues. There are also some heavy metal doors which are locked to access the stairs, I guess to prevent...More
Response from YHA_Hostels, Guest Relations Manager at Surfers Paradise YHA at Main BeachResponded 8 May 2016
Hello, Thanks for your review! People always love relaxing on the balcony and watching the sun set or the world go by in our little slice of paradise. Our rooms are basic, but clean and functional, this allows us to keep costs down. Please let...More
Don't go here when in surfers especially not if u here for a short time! This hostel are in a pointless part of surfers.. Booked this hostel for good experience in other yha ask staff for transfer from busstop = (4 times a day?) This...More
Hostel was ok. Okey kitchen, okey bathrooms. The rooms were nice but very hot because there was no aircon. Nice view of the harbour. Good location to go to the beach. But very far away from the city!
The hostel provides a shuttle but I...More
We arrived and climbed into the shuttle. No attempt was made to greet us at all. We were handed forms to fill out and then silence. On arrival we were greeted by the most unprofessional check in process I've ever encountered. The staff were giggling...More
Response from YHA_Hostels, Public Relations Manager at Surfers Paradise YHA at Main BeachResponded 25 January 2016
Thank you very much for reviewing your visit to Surfers Paradise YHA. We do appreciate your feedback as this helps us to improve our hostel.
I would like to apologise sincerely for the customer service you received from our check in staff. This...More