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*I would to start with a positive the swimming pool is awesome
*and at least the beds made in the morning
*kinda close to Surfers
*close to public transport
thats where the complements end.
*I got a disability room at check in i felt...More
2 Thank SugBrisbane
Response from manager_sovereign, General Manager at Alpha Sovereign HotelResponded 9 June 2010
Thank you for taking the time to provide us with your detailed feedback, I am sorry to hear that your experience at our hotel was not an entirely positive one. The issues you have raised are being investigated urgently, and I would welcome...More
After looking at some previous reviews we were a bit skeptical. But we have nothing but praise for the place. Easy walking distance to all Surfers has to offer, friendly and helpful staff including Reception, Restaurant and Cleaning staff. Room was spacious. We arrived a...More
1 Thank Maid65
Response from manager_sovereign, Manager at Alpha Sovereign HotelResponded 24 May 2010
Thank you for taking the time to provide your feedback on your recent stay at Australis Sovereign Hotel and it is wonderful to hear that you enjoyed your time with us. We pride ourselves on providing great customer service and exceptional value for...More
I was on a business trip to Australia and decided to spend a long weekend including Friday on Gold coast.
the hotel was excellent, rooms were so spacious. It was the first hotel in the Asia-Pacific region where hotel staff was speaking my native language.The...More
Response from manager_sovereign, Manager at Alpha Sovereign HotelResponded 25 May 2010
Thank you for taking the time to write about your experience at Australis Sovereign, it is great to hear that you enjoyed our excellent customer service and value for money. I have passed your praise on to Dmitry and it made his day!...More
I am amazed by the negativity of some of the comments on this site, which for a while caused me to have misgivings about my choice, but when we got there we loved the place. Are there two Australis Sovereigns?
Staff that we encountered were...More
My partner and I had the best holiday we've had in our life and this hotel had a lot to do with it. Firstly this was great value for money to start with! when we got to the hotel we realised that it was just...More
1 Thank tish84
Response from manager_sovereign, General Manager at Alpha Sovereign HotelResponded 6 May 2010
Thank you so much for taking the time to provide us with your lovely feedback, myself and the team were thrilled to hear that you enjoyed your stay with us! We pride ourselves on providing excellent customer service, and a great value product,...More