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Watermark Hotel & Spa Gold Coast

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Watermark Hotel & Spa Gold Coast
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1,344 Reviews from our TripAdvisor Community

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There are newer reviews for Watermark Hotel & Spa Gold Coast
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Showing 1,247: English reviews
Brisbane, Australia
Reviewed 3 November 2015

Parking was easy, make sure that you get a swipe card from the reception first. Impressed with their buffet breakfast. Lots of selection, fresh fruit and drinks. Room is clean and bright!. Great view at night.

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Thank Pearl L
Reviewed 1 November 2015 via mobile

My partner and I stayed her for a few nights after spending the week in coolangatta! We were very happy with it. Great location, very comfortable bed and very helpful staff. Also had dinner at Clifford's and it was delicious! Room service was great too. Only wish we had longer!

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Thank Jana M
Reviewed 31 October 2015 via mobile

Stayed here last night which is the 5th time I stayed in this hotel. Service is great and the rooms clean and modern. Stayed in 1211 which had a great view of the beach and pool. Only downside is I use to love the pillows that they used they were the best I had ever slept on and this time...

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3Thank Brad J
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Brad, Thank you so much for your loyalty and we hope you stay with us again and again. We are sorry that you did not get to experience your usual level of comfort and we hope that you did see our pillow menu on offer. Thanks for the great review and we will see you next time.

Reviewed 29 October 2015 via mobile

We stayed 2 nights in a deluxe King ocean room. The room was lovely with a nice view. Everything was nice and clean with good amenities. The room was nice and quiet, the only time we heard any noise was in the morning when people started getting up and moving out of their rooms. The little toiletries they supply are...

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Helpful?
1Thank Hayley100882
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Hayley, Thank you very much for the incredibly detailed review. We really appreciate your time and we hope that you enjoyed your stay with us. We do separate some charges as we have found that not all our guests are in need of parking and WiFi and this way we are able to keep our prices honest and affordable....

Melbourne, Australia
Reviewed 26 October 2015

This the second time my friend and I have stayed at this hotel. We had rooms on 14th floor, great views and were very well presented and immaculately clean. There is a new bar/cafe and restaurant on ground floor which are a great addition. The only negative, no free wi fi. We will book again for next year.

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Thank ian s
Wellington, Wellington, New Zealand
Reviewed 24 October 2015 via mobile

The room was adequate and everything worked, but it lacked anything special. But the reason I have given it 3 not 4 stars I'd the staff. They really were unengaging and exuded 'I don't care'. This was my experience at check in,using concierge and in the cafe. Good customer service would have made it feel more like the 4 stars...

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Thank Dave K
Perth, Australia
Reviewed 18 October 2015 via mobile

My husband and I stayed here for a few nights - we are returning guests and I'd just like to say that we love the restaurant upgrades! Happy hour on the lounges is fab! Great rooms, comfy beds, looking out to the ocean - the perfect weather was a bonus to Great location and friendly staff! We are from Perth...

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Thank Danmc86
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Danmc86, Thank you very much for your review. We are so glad that you love our upgrades just as much as we do and we look forward to seeing you very soon.

Melbourne, Australia
Reviewed 14 October 2015

I hadn't stayed at the 'Goldy' for more than a decade - or maybe 2!:-( Use to really like this hotel because it was always so well priced for what is really a very attractive facility. Even if the services weren't star the property was. So when we needed a place to stay for a work conference I threw it...

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2Thank Lee T
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Lee T, We are so glad that you enjoyed your stay with us. We pride ourselves on our great customer service and we are very happy to hear that it shows. Thank you very much for such a great review and we hope that you visit the 'Goldy' more often.

Reviewed 12 October 2015 via mobile

Couldnt expect anything more, this hotel had everything we needed. Great bfast buffet, good location and helpful staff. I would recommend staying here to anyone, business or pleasure. The only downside i can think of is the cot wasn't very comfortable for our 2 year old.

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Thank Adrian E
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Adrian, He are very glad to hear that you enjoyed your stay with us and thank you very much for your feedback regarding our pricing. We always try to bundle as many great packages as we can for our guests and make sure to offer some amazing specials on our website. We will make sure to review our current...

Sydney, Australia
Reviewed 12 October 2015

I went here for a travel package. Breakfast was rather void of variety. Dinner's dessert was a dream, with the buffet always changing a bit. We got two rooms in the holiday. The first was perfect but someone stole the hairdryer so it was hard to dry hair and the bubbles from the bath went through the floor grate but...

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1Thank ChillGurl
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi ChillGurl, Thank you very much for the feedback, we will definitely make sure to locate that missing hairdryer of ours. We will also pass your praises on to our Pastry Chef for the amazing desserts. We really appreciate your comments and hope that your daughter didn't injure her leg in bathtub.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Watermark Hotel & Spa is located in the heart of Surfers Paradise, the host of magnificent beaches, shopping and restaurants. Guests enjoy a day spa and hair salon, two outdoor swimming pools and spas, a fitness centre and games room. Our modern designer rooms enjoy ocean or hinterland views and include a flat-screen TV, fridge and are fully air conditioned. The en suite bathrooms are supplied with essential amenities and a hairdryer. Shared laundry facilities are available. L'Aqua Day Spa boasts a variety of massage treatments, and features premium products to ensure pure indulgence. Waves Buffet Restaurant offers a hot buffet breakfast daily, and an International Buffet for dinner. Visit Clifford's Grill & Lounge and Walrus Social House (bar, gaming, cafe) for a night of great tastes and tempting cocktails. The Hotel is ideally positioned on the Surfers Paradise Station of the Light Rail connecting to Gold Coast Convention Centre and Jupiters Casino, or a five minute walk to Cavill Avenue. ... more   less 

Additional Information about Watermark Hotel & Spa Gold Coast

Address: 3032 Surfers Paradise Boulevard, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: €88 - €157 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Watermark Hotel & Spa Gold Coast 4.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise, Australia
Hotel Style:
#1 Best Value Hotel in Surfers Paradise
#4 Spa Hotel in Surfers Paradise
#5 Business Hotel in Surfers Paradise
#6 Romantic Hotel in Surfers Paradise
#8 Family Hotel in Surfers Paradise
#8 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Watermark Hotel & Spa Gold Coast staff and other travellers.
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Questions? Get answers from Watermark Hotel & Spa Gold Coast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think the whole hotel is quiet, maybe the rooms to the north may be a little quieter.”
 of 5 bubbles Jennie236, 5 Jan 2017 | Read review
“The higher the better, top floor rooms have all been refurbished to a high standard”
  • view of the beach and sky point tower
 of 5 bubbles Matt-uk123456, 3 Jan 2017 | Read review
“we had 9th floor , very quiet”
 of 5 bubbles cathy3575, 19 Dec 2016 | Read review
“Travelling in an EV? They have a 15amp power outlet in the carpark which is great.”
 of 5 bubbles leeleeleo, 29 Nov 2016 | Read review
“high floor, away from elavator”
 of 5 bubbles 440ians, 15 Nov 2016 | Read review
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