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Watermark Hotel & Spa Gold Coast

Hotels.comUS$101*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$149*
US$101*
US$149*
US$101*
US$149*
US$101*
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Watermark Hotel & Spa Gold Coast
Watermark Hotel & Spa Gold Coast
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1,428 Reviews from our TripAdvisor Community

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There are newer reviews for Watermark Hotel & Spa Gold Coast
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Showing 1,323: English reviews
Singapore, Singapore
Reviewed 10 February 2016

It is really a challenge to find good, value for money hotel in Surfers that is close to all the action. But if u are looking all this, you won't go wrong with the Watermark. I was at first skeptical on booking this hotel, especially after reading the negative reviews on the hotel staff service. But we were pleasantly surprised...

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Helpful?
1Thank alvinknk
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi there, Thank you for your great review. We are so glad that you and your family enjoyed your stay with us and we hope that our staff made your trip as comfortable as possible. We will be sure to pass your praises on to our team and we look forward to having you stay with Watermark again, very soon....

Brisbane, Australia
Reviewed 9 February 2016

The rooms have no mini bar so I was unable to have a drink while I finished my work, at breakfat I was charger $30.00 for a buffet breakfast!!!! the bacon sausage etc was cold and the fruit was tasteless. There is plenty of competition on the Gold Coast and this was not value for money.

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Helpful?
Thank IPeacock
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi there, Thank you for your feedback. We are saddened to hear about your poor experience and we apologise for any inconvenience caused. Many of our guests commend our high quality dining, especially our Waves Buffet, and we will be sure to investigate your claims immediately. Within our hotel particular rooms do not include a mini bar, however our wonderful...

Surfers Paradise, Australia
Reviewed 9 February 2016

While the rooms were comfortable enough, the food in the 3 restaurants was below average but came with a high price tag. Some of the staff are friendly and polite but just as many are rude and can't be bothered. Room service is supposedly 24 hours but after 10.30 they serve only cold food - not even hot chocolate of...

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Helpful?
1Thank disappointed598
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi there, Thank you for your review. We are saddened to hear that your experience at Watermark was not like many of our other guests. We consistently receive great feedback regarding our quality of dining options, including our room service menu, and we hope that your visit was no exception. We pride ourselves on our tremendous customer service and apologise...

Reviewed 9 February 2016 via mobile

Having stayed at the Watermark quite a while ago we decided to give it another try and were pleasantly surprised! The reception staff seemed to be friendlier than previous and the changes to the downstairs bar are great, nice Tapas menu with a good selection of drinks and happy hour. The pokie room is much more inviting than previous visits...

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Helpful?
Thank Michael B
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Michael, Thank you for you wonderful review. We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back to our hotel very soon. Thank you for your kind words – we hope that you love our renovations just as much as we do. Be sure to follow us on Facebook and...

Brisbane, Australia
Reviewed 9 February 2016

My partner and I stayed here over a weekend in a Premier Suite on Level 20. As other reviews have said, the view is pretty much completely blocked by the Q1, so if you're after a view this is not the place to stay. It is in a good, central location, though. We found the concierge to be rude and...

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Thank Eliza B
Brisbane, Australia
Reviewed 8 February 2016

Check in process was extremely smooth but quick. Parking cost a local average of $20 (if you look around some hotels offer free parking but usually higher end). The rooms are quite small yet nice and with very good views. The location is excellent with a 5 minute walk to Cavill Ave and directly across the road from Q1 which...

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Thank heger23
Melbourne, Australia
Reviewed 5 February 2016 via mobile

Excellent hotel. Great room, beautiful views, even better location. Opposite to the main strip of shops and 5 min walk to the beach. I stayed here during an off peak time so the price was definitely right! The hotel also have some great eateries. Clifford's was off the charts! Yum! Would stay here again 110%!

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Helpful?
Thank ashhansen
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi there, Thank you for your excellent review. We are thrilled to hear you enjoyed your time with us and that you were able to experience our incredible restaurants. We will be sure to pass your praises on to our wonderful team. Be sure to follow us on Facebook and visit our website for all of our future accommodation specials...

Gold Coast, Australia
Reviewed 4 February 2016

Ultra clean rooms and hotel grounds and surrounds. Heavily marketed in Asia, the restaurants have a strong Asian feel and content to the menu and layout. Reasonably central, definitely stay there again.

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Helpful?
Thank GPepper2015
Bulli, Australia
Reviewed 3 February 2016 via mobile

Stayed here on a work trip for one night. The room was nice. The bed was comfy. There is lots of international travellers staying at this hotel which are well catered for. 2 downsides: $20parking. Charged Internet. It amazes me that I can stay in a 3rd world country and have free wifi but here on the Gold Coast where...

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Thank maryado
Reviewed 3 February 2016 via mobile

The watermark hotel is in a great location and has amazing food right on the premises. The rooms are well kept and have beautiful views. Room service was great. We stayed for 2 nights and couldn't say anything bad about our stay. We will be back.

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Helpful?
Thank Tayla83
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Tayla, Thank you for you review. We are so thrilled to hear that you enjoyed your stay with us and we hope to see you again very soon. Be sure to follow us on Facebook and visit our website for all of our latest accommodation offers.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Watermark Hotel & Spa is located in the heart of Surfers Paradise, the host of magnificent beaches, shopping and restaurants. The Hotel is ideally positioned on the Surfers Paradise Station of the Light Rail connecting to Gold Coast Convention Centre and Jupiters Casino, or a five minute walk to Cavill Avenue. Guests enjoy a day spa and hair salon, two outdoor swimming pools and spas and fitness centre. Our modern designer rooms enjoy ocean or hinterland views and include a flat-screen TV, fridge and are fully air conditioned. The en suite bathrooms are supplied with essential amenities and a hairdryer. Shared laundry facilities are available. L'Aqua Day Spa boasts a variety of massage treatments, and features premium products to ensure pure indulgence. Waves Buffet Restaurant offers a hot buffet breakfast daily, and an International Buffet for dinner. Visit Clifford's Grill & Lounge and Walrus Social House (bar, gaming, cafe) for a night of great tastes and tempting cocktails. ... more   less 

Additional Information about Watermark Hotel & Spa Gold Coast

Address: 3032 Surfers Paradise Boulevard, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: €79 - €153 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Watermark Hotel & Spa Gold Coast 4.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise, Australia
Hotel Style:
#4 Spa Hotel in Surfers Paradise
#5 Business Hotel in Surfers Paradise
#6 Romantic Hotel in Surfers Paradise
#8 Family Hotel in Surfers Paradise
#8 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Watermark Hotel & Spa Gold Coast staff and other travellers.
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Questions? Get answers from Watermark Hotel & Spa Gold Coast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked the mountain view as the lights were fantastic at night and the rooms are a little cheaper.”
youstillthere, 17 May 2017 | Read review
“I loved the room view over the canals and hinterland (the beach is only 1 minute away so no need for a ocean view)”
sclehane, 27 Apr 2017 | Read review
“Try for a room facing the ocean and beach which is only 3 blocks away”
rubert, 17 Apr 2017 | Read review
“Try to get a room facing East if you want a view of the ocean. We were facing the West, but still had a nice view.”
Diamondchick55, 11 Apr 2017 | Read review
“Room dirty”
  • Stain on bed sheet which was meant to be a clean room ?
P4565WGdavew, 29 Mar 2017 | Read review
5 of 5
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US$101* /night
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Prices are for 1 room, 2 adults
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