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Watermark Hotel & Spa Gold Coast

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Traveller (559)
Room & Suite (374)
Dining (49)
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Overview
  • Excellent34%
  • Very good45%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
“waves restaurant”(49 reviews)
“tram stop”(86 reviews)
Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,007)
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1,889 results
Traveller rating
673
768
282
94
72
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LanguageEnglish
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673
768
282
94
72
Show reviews that mention
All reviewswaves restauranttram stopbuffet restaurantgold coastdeluxe roomper daylight railcar parkcentral locationwould stay againacross the roadcavill avesurfer's paradiseocean viewwalruspoolssurfers
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1 - 5 of 1,889 reviews
Reviewed yesterday via mobile

Our stay was great we stayed for 1 night, our room was a standard twin with ocean view, which was nice and spacious. Location is nice and quiet away from Cavill Bustle, the beach and Cavill are also very close walking distance. The buffet was...More

Thank Liz S
Reviewed yesterday

My room was very outdated and not very clean! Dust and grime behind the headboard and bathroom wasn’t a nice place to relax in and have a bath. Really ruined that part of my trip to Australia if I’m honest.

Review collected in partnership with this hotel
Thank Darren W
Reviewed 2 days ago

- Fantastic location and view, 3 minute walk to surfers beach - Excellent service and dining options within hotel - Twin bedding to make king size bed wasn't preferable, but had comfortable sheets and pillows - Wifi connection was laggy

Review collected in partnership with this hotel
Thank Olivia V
Reviewed 2 days ago

Room wasn’t 5 star standard. Bathroom was very out dated and room was very small. Smells old and musty. Air con is an old dial type. Bathroom has old bath tub and mouldy grouting. Toilet paper was the equivalent of a public toilet and toilet...More

Review collected in partnership with this hotel
Thank smoffa509503
Response from WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold CoastResponded 2 days ago

Hi Smoffa509503, Thank you for your review. Many of our guests commend the wonderful facilities and service that our hotel provides and it is saddening to hear that your experience was not the same. As customer service is our priority we will be sure to...More

Reviewed 3 days ago

Lovely hotel near the centre of Surfers. Tram stop right outside and hotel staff offer Excellent service. Rooms quiet and comfy beds. Enjoyed our stay. Only negative is the hotel offers a online price guarantee that they will not be beaten. Don't get sucked into...More

Review collected in partnership with this hotel
Thank allena9010
Response from WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold CoastResponded 2 days ago

H Allena9010, Thank you for choosing the Watermark Hotel & Spa Gold Coast for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay and we thank you for your feedback on the reservation process. At Watermark Hotels we pride ourselves...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Laundry Service
Concierge
Self-Serve Laundry
Airport Transportation
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$96 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Surfers Paradise
#4 Spa Hotel in Surfers Paradise
#5 Business Hotel in Surfers Paradise
#6 Romantic Hotel in Surfers Paradise
#6 Luxury Hotel in Surfers Paradise
#8 Family Hotel in Surfers Paradise
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$96 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Surfers Paradise
#4 Spa Hotel in Surfers Paradise
#5 Business Hotel in Surfers Paradise
#6 Romantic Hotel in Surfers Paradise
#6 Luxury Hotel in Surfers Paradise
#8 Family Hotel in Surfers Paradise
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (559)
Room & Suite (374)
Dining (49)
Pool & Beach (49)
Amenities (33)
Questions & Answers
Ask a question
lloydvanputten
28 February 2018|
Answer
Response from WatermarkHotel | Property representative |
Hi Lloydvanputten, Thank you for your question. Our concierge team will be able to assist you with car rental. We do recommend arranging this prior to arrival to ensure availability.
1
Vote
lloydvanputten
20 January 2018|
Answer
Response from WatermarkHotel | Property representative |
Hi Lloydvanputten, Thank you for your question. We are about 9kms from the Carrara Stadium. We look forward to seeing you in April.
0
Votes
Room Tips
"Ask for a room on the beach side!!!!"
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"Best views the higher up you can come"
Read review
"Higher rooms provide a beautiful view"
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"try a different hotel"
Read review
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